Kunena 6.0.8 Released (17 Jan 2023)

The Kunena team has announce the arrival of Kunena 6.0.8 [K 6.0.8] which is now available for download as a native Joomla extension for J! 4.2.x. This version addresses most of the issues that were discovered in K 6.0 and issues discovered during the development stages of K 6.0.

Question About Posts' notifications/e-mail for users in a category ...

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2 months 3 weeks ago #1 by webbee
Hi,
My expectation was that users who subscribe to a category would received automatically an e-mail each time a new post is published in this category.
But it doesn't work. Users who subsribe to a category don't received anything.
In "configuration", I let all settings with default values, it means:
- Allow subscribtions = YES
- Category subscriptions = E-mail new posts
- Topic subscription = E-mail Every Update
- Ckeck subscription box = YES
My users are correctly registered as "subcribers" of the category.

So, any help for solving this problem ?
Thanks in anticipation.
 

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2 months 3 weeks ago #2 by Leen
hello just to be sure
Kunena Forum: General Configuration Tab
Send E-mails to Users also on yes
and otherwise post a Kunena Report Configuration here

L.v.d.A

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2 months 3 weeks ago #3 by webbee
Yes Leen,
Field [Send E-mails to Users] = YES
Here is the Configuration Report :
This message contains confidential information

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information
htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 192M | Max file upload:

Kunena menu details:

Warning: Spoiler!

Joomla default template details : shaper_helixultimate | author: | version: 2.0.11 | creationdate: Feb 2018

Kunena default template details : Aurelia | author: Kunena Team | version: 6.0.3 | creationdate: 2022-09-22

Kunena template params:

Warning: Spoiler!

Kunena version detailed: Kunena 6.0.3 | 2022-09-22 [ Git Repository ]
| Kunena detailed configuration:

Warning: Spoiler!
| Kunena integration settings:
Warning: Spoiler!
| Joomla! detailed language files installed:
Warning: Spoiler!

Third-party components: None

Third-party SEF components: None

Plugins: None

Modules: None

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2 months 3 weeks ago #4 by Leen
See that your kunena version is still this Kunena 6.0.3 | 2022-09-22 [ Git Repository ]
It may well be that that problem has been fixed in the latest current kunena version 6.0.4 2022-10-30
so I would update this first and then try again

L.v.d.A

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2 months 3 weeks ago #5 by webbee
HI,
I updated Kunena to version 6.0.4 but the problem is still there.
I made the test on the behalf of 2 different users (subscribers of the Categoy), making replies to different topics and posts, and I am the only one (as website administrator) receiving notifications. Actually I receive these notifications several time (3). But nothing was received by these users, and for sure by the others, all subsribers of the same category.
Any suggestions ?


 

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2 months 3 weeks ago #6 by rich
You have selected the value 10 for E-mail to Multiple Recipients. Is the e-mail address you entered below the same as the one in your user profile? If yes, enter another mail address in Visible E-mail Recipient and test with it.

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2 months 3 weeks ago - 2 months 3 weeks ago #7 by webbee
I have changed the e-mail for one that is not use in any other user's account.
The problem remains the same.
Notification of a new post is only sent (twice) to this new address, but not to the user who created the topic nor to the one who replied.
I am stuck with this problem.
I join again the Configuration report if you ever need it for trying to find from where comes this problem :

This message contains confidential information

Database collation check: The collation of your table fields are correct
        

Joomla! SEF: Enabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |
        

This message contains confidential information
htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 192M | Max file upload:  

Kunena menu details:

Warning: Spoiler!

Joomla default template details : shaper_helixultimate | author: | version: 2.0.11 | creationdate: Feb 2018

Kunena default template details : Aurelia | author: Kunena Team | version: 6.0.4 | creationdate: 2022-10-30

Kunena template params:

Warning: Spoiler!

Kunena version detailed: Kunena 6.0.4 | 2022-10-30 [ Git Repository ]
        | Kunena detailed configuration:

Warning: Spoiler!
| Kunena integration settings:
Warning: Spoiler!
| Joomla! detailed language files installed:
Warning: Spoiler!

Third-party components: None

Third-party SEF components: None

Plugins: None

Modules: None

Last edit: 2 months 3 weeks ago by webbee.

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2 months 3 weeks ago #8 by rich
Your mail settings are correct. Remove the mail address again and test whether the users receive the subscription mails with "E-mail to Multiple Recipients = 0". But please check the spam folders first, maybe the mails can be found there.

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