Question About Posts' notifications/e-mail for users in a category ...

Hi,
My expectation was that users who subscribe to a category would received automatically an e-mail each time a new post is published in this category.
But it doesn't work. Users who subsribe to a category don't received anything.
In "configuration", I let all settings with default values, it means:
- Allow subscribtions = YES
- Category subscriptions = E-mail new posts
- Topic subscription = E-mail Every Update
- Ckeck subscription box = YES
My users are correctly registered as "subcribers" of the category.

So, any help for solving this problem ?
Thanks in anticipation.
 

hello just to be sure
Kunena Forum: General Configuration Tab
Send E-mails to Users also on yes
and otherwise post a Kunena Report Configuration here

Yes Leen,
Field [Send E-mails to Users] = YES
Here is the Configuration Report :

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

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htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 192M | Max file upload:

Kunena menu details:

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ID	Name	Menutype	Link	Path	In trash
483	Forum	kunenamenu	view=home&defaultmenu=485	forum	No
484	Index	kunenamenu	view=category&layout=list	forum/index	No
485	Sujets récents	kunenamenu	view=topics&mode=replies	forum/recent	No
486	Sujets Non Lu	kunenamenu	view=topics&layout=unread	forum/unread	No
487	Nouveau Sujet	kunenamenu	view=topic&layout=create	forum/newtopic	No
488	Pas de réponse	kunenamenu	view=topics&mode=noreplies	forum/noreplies	No
489	Mes Sujets	kunenamenu	view=topics&layout=user&mode=default	forum/mylatest	No
490	Mon Profil (Forum)	kunenamenu	view=user	forum/profile	No
491	Aide	kunenamenu	view=misc	forum/help	No
492	Recherche	kunenamenu	view=search	forum/search	No
493	Forum	mainmenu	Itemid=483	kunena-2022-10-18	No
503	Kunena	mainmenu	view=home&defaultmenu=484	kunena-2022-10-18/kunena	No

Joomla default template details : shaper_helixultimate | author: | version: 2.0.11 | creationdate: Feb 2018

Kunena default template details : Aurelia | author: Kunena Team | version: 6.0.3 | creationdate: 2022-09-22

Kunena template params:

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DefaultCategoryicon
profileIconset	default
DefaultIconset	default
editorIconset	default
bootstrap	0
borderless	1
tooltips	1
SubjectLengthMessage	80
fullactions	1
quick	0
displayMenu	1
displayDropdownMenu	1
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topicicontype	svg
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nameskinckeditor
ckeditorcustomprefixconfigfile
avatarSizeX	40
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avatarSizeXPost	144
avatarSizeYPost	144
avatarSizeXProfile	200
avatarSizeYProfile	200
templatebyText
templatebyName
templatebyLink

Kunena version detailed: Kunena 6.0.3 | 2022-09-22 [ Git Repository ]
| Kunena detailed configuration:

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Kunena config settings:
boardOffline	0
enableRss	1
threadsPerPage	20
messagesPerPage	6
messagesPerPageSearch	15
showHistory	1
historyLimit	6
showNew	1
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template	aurelia
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enableForumJump	1
reportMsg	1
username	1
askEmail	0
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allowSubscriptions	1
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mailAdministrators	0
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fileSize	2000
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userlistPosts	1
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utmSource	0
emailHeaderSizeY	560
emailHeaderSizeX	560
moderator_id
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| Kunena integration settings:

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Kunena - Finder Disabled
Kunena - AltaUserPoints Disabled
Kunena - Community Builder Enabled: access=1 login=1 activity=1 avatar=1 profile=1 private=1
Kunena - Easyblog Disabled
Kunena - Easyprofile Disabled
Kunena - Easysocial Disabled
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1

| Joomla! detailed language files installed:

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Joomla! languages installed:
en-GB	English (United Kingdom)
fr-FR	French (fr-FR)

Third-party components: None

Third-party SEF components: None

Plugins: None

Modules: None

See that your kunena version is still this Kunena 6.0.3 | 2022-09-22 [ Git Repository ]
It may well be that that problem has been fixed in the latest current kunena version 6.0.4 2022-10-30
so I would update this first and then try again

HI,
I updated Kunena to version 6.0.4 but the problem is still there.
I made the test on the behalf of 2 different users (subscribers of the Categoy), making replies to different topics and posts, and I am the only one (as website administrator) receiving notifications. Actually I receive these notifications several time (3). But nothing was received by these users, and for sure by the others, all subsribers of the same category.
Any suggestions ?


 

You have selected the value 10 for E-mail to Multiple Recipients. Is the e-mail address you entered below the same as the one in your user profile? If yes, enter another mail address in Visible E-mail Recipient and test with it.