Kunena 6.3.4 released

The Kunena team has announce the arrival of Kunena 6.3.4 [K 6.3.4] in stable which is now available for download as a native Joomla extension for J! 4.4.x/5.0.x/5.1.x. This version addresses most of the issues that were discovered in K 6.2 / K 6.3 and issues discovered during the last development stages of K 6.3
Note: Please go to the Kunena Dashboard after an upgrade so that the Kunena database tables are also updated.

Question Kunena 5.2.6 Email Notification Error

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2 years 6 months ago - 2 years 6 months ago #1 by jarekm
Kunena 5.2.6 Email Notification Error was created by jarekm
Hi,
Kunena forum email notification stopped working recently. the error is as follows2022-02-08 11:26:57.198 [51155] SMTP syntax error in "RCPT TO: [GGC Forum] <forum@>" H=() [127.0.0.1]:52596 I=[127.0.0.1]:25 missing or malformed local part (expected word or "<")
2022-02-08 11:26:57.198 [51155] H=() [127.0.0.1]:52596 I=[127.0.0.1]:25 incomplete transaction (connection lost) from <forum@>

Any help would be appreciated.

This message contains confidential information

Database collation check: ✔ The collation of your table fields are correct
        

Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |
        

This message contains confidential information
htaccess: Exists | PHP environment: Max execution time: 120 seconds | Max execution memory: 768M | Max file upload: 256M

Kunena menu details:

Warning: Spoiler!

Joomla default template details : rt_vermilion | author: RocketTheme, LLC | version: 1.8 | creationdate: August 25, 2020

Kunena default template details : Crypsis | author: Kunena Team | version: 5.2.6 | creationdate: 2021-07-25

Kunena template params:

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Kunena version detailed: Kunena 5.2.6 | 2021-07-25 [ Melia ]
        | Kunena detailed configuration:

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| Kunena integration settings:
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| Joomla! detailed language files installed:
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Third-party components: None

Third-party SEF components: None

Plugins: Search - Kunena Search 5.2.2

Modules: Kunena Latest 5.2.2 | Kunena Stats 5.2.2 | Kunena Login 5.2.2 | Kunena Search 5.2.2

Last edit: 2 years 6 months ago by jarekm.

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2 years 6 months ago #2 by Leen
Replied by Leen on topic Kunena 5.2.6 Email Notification Error
Maybe first kunena Update to latest version 5.2.8 ?
L.v.d.A

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2 years 6 months ago #3 by jarekm
Replied by jarekm on topic Kunena 5.2.6 Email Notification Error
Thanks for the hint, still the same problem after updating to  5.2.8  The debug error is: Could not instantiate mail function. BTW  Other than Kunena email notifications, all other emailing from the site work (Contacts, ChroneForms etc)

This message contains confidential information

Database collation check: ✔ The collation of your table fields are correct
        

Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |
        

This message contains confidential information
htaccess: Exists | PHP environment: Max execution time: 120 seconds | Max execution memory: 768M | Max file upload: 256M

Kunena menu details:

Warning: Spoiler!

Joomla default template details : rt_vermilion | author: RocketTheme, LLC | version: 1.8 | creationdate: August 25, 2020

Kunena default template details : Crypsis | author: Kunena Team | version: 5.2.8 | creationdate: 2022-01-01

Kunena template params:

Warning: Spoiler!

Kunena version detailed: Kunena 5.2.8 | 2022-01-01 [ Alcora ]
        | Kunena detailed configuration:

Warning: Spoiler!
| Kunena integration settings:
Warning: Spoiler!
| Joomla! detailed language files installed:
Warning: Spoiler!

Third-party components: None

Third-party SEF components: None

Plugins: Search - Kunena Search 5.2.2

Modules: Kunena Latest 5.2.2 | Kunena Stats 5.2.2 | Kunena Login 5.2.2 | Kunena Search 5.2.2




 

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2 years 6 months ago #4 by Leen
Replied by Leen on topic Kunena 5.2.6 Email Notification Error
I don't understand explaining that BTW do you have a webshop or eg RSForm! Pro or other form extensions that the BTW  function used
L.v.d.A

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2 years 6 months ago - 2 years 6 months ago #5 by jarekm
Replied by jarekm on topic Kunena 5.2.6 Email Notification Error
Sorry for the ambiguity, what I am saying is that the problem is limited to Kunena email notifications, other emailing from the website such as ChronoForms or Contact forms continue to work, they continue sending emails while Kunena email notifications do not.
Last edit: 2 years 6 months ago by jarekm.

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2 years 6 months ago #6 by Leen
Replied by Leen on topic Kunena 5.2.6 Email Notification Error
ha okay but do you mean administrator notification when a new message is posted or also for the users of the forum.
are the settings still correct in kunena configuration?
at tab users and also at tab security
L.v.d.A

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2 years 6 months ago #7 by jarekm
Replied by jarekm on topic Kunena 5.2.6 Email Notification Error
Kunena config is exactly the same as when the email notifications worked. I cannot think about any change to the site that would cause this problem, the last forum email notification was delivered on Wed, 2 Feb 2022 02:11:55 -0800 (PST)

I am repeating the error as provided by my host:

SMTP syntax error in "RCPT TO: [GGC Forum] <forum@>" H=() [127.0.0.1]:52596 I=[127.0.0.1]:25 missing or malformed local part (expected word or "<")
2022-02-08 11:26:57.198 [51155] H=() [127.0.0.1]:52596 I=[127.0.0.1]:25 incomplete transaction (connection lost) from <forum@>

The Kunena debug error is: Could not instantiate mail function.

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2 years 6 months ago #8 by Leen
Replied by Leen on topic Kunena 5.2.6 Email Notification Error
If I search a bit for the error message I see for example this
stackoverflow.com/questions/10494065/smt...malformed-local-part
so check out the Kunena Forum: Configuration tab users > Subscriptions whether E-mail to Multiple Recipients is set to 0 ?
 
L.v.d.A
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2 years 6 months ago #9 by jarekm
Replied by jarekm on topic Kunena 5.2.6 Email Notification Error
It is set to 10 to limit the number of emails sent from the forum


 
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    2 years 6 months ago #10 by Leen
    Replied by Leen on topic Kunena 5.2.6 Email Notification Error
    have you tried setting the E-mail to Multiple Recipients to 0?
    and is the Visible E-mail Recipient a good E-mail address, so made in your domain environment.
    and what happens if you leave it empty does it work.
    L.v.d.A

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