Kunena 7.0.4 Released

The Kunena team has announce the arrival of Kunena 7.0.4 [K 7.0.4] in stable which is now available for download as a native Joomla extension for J! 5.4.x/6.0.x. This version addresses most of the issues that were discovered in K 6.2 / K 6.3 / K 6.4 and issues discovered during the last development stages of K 7.0

Solved Could not instantiate mail function.

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4 years 6 months ago #219793 by ginohoskens
Could not instantiate mail function. was created by ginohoskens
Since the last 4 days whenever somebody posts a message there is no longer mailing to the subscribed users.
An error messages appears : Could not instantiate mail function.

I'm using Kunena on Joomla 3.10. The test mail in Joomla works fine.
Mailing from other components (contact page) works on the joomla website.

How can I find the root cause of the problem?

Configuration:
This message contains confidential information

Database collation check: ✔ The collation of your table fields are correct
        

Joomla! SEF: Enabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |
        

This message contains confidential information
htaccess: Exists | PHP environment: Max execution time: 300 seconds | Max execution memory: 536870912 | Max file upload: 256M

Kunena menu details:

Warning: Spoiler!

Joomla default template details : J51_Classic | author: Joomla51 | version: 1.2 | creationdate: July 2014

Kunena default template details : Crypsis | author: Kunena Team | version: 5.2.6 | creationdate: 2021-07-25

Kunena template params:

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Kunena version detailed: Kunena 5.2.6 | 2021-07-25 [ Melia ]
        | Kunena detailed configuration:

Warning: Spoiler!
| Kunena integration settings:
Warning: Spoiler!
| Joomla! detailed language files installed:
Warning: Spoiler!

Third-party components: None

Third-party SEF components: None

Plugins: None

Modules: None

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4 years 6 months ago #219795 by rich
Replied by rich on topic Could not instantiate mail function.
Have you changed anything on your website in the last four days?
Important! Always create a backup before you make any changes to your website!

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4 years 6 months ago #219797 by ginohoskens
Replied by ginohoskens on topic Could not instantiate mail function.
I noticed the problem yesterday. First things I did was check if there were new versions for the Joomla software and Kunena software.
I did an upgrade from Joomla 3.9.x to 3.10.x
I did an upgrade from Kunena 5.1 (not sure) to 5.2.x

Besides those updates no changes on the configuration. I do not know if my hosting company did any changes but I do not think that the cause of the problem is on there side because the test email from the joomla website does work (and from the contact page).

After the problem still the same issue.  

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4 years 6 months ago #219798 by ginohoskens
Replied by ginohoskens on topic Could not instantiate mail function.
I did try changing the email config from phpmail to smtp (sendmail not allowed by hosting company).
But then I ran into other problems : The following From address failed: xxxxxx@: MAIL FROM command failed,,, 
I did masked the email from address
Besides that it did work fine with php mail ...

I did enable kunena debug mode but I did not notice any other error messages

I did search this forum and the internet but didn't find an example of the same issue in recent history. 

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4 years 6 months ago #219808 by rich
Replied by rich on topic Could not instantiate mail function.
You have a valid email address in the  field "Visible E-mail Recipient" in the configuration -> (tab Users)?
Check also your spam folder, maybe the mails are handled as spam.
Important! Always create a backup before you make any changes to your website!

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4 years 6 months ago #219811 by ginohoskens
Replied by ginohoskens on topic Could not instantiate mail function.
Hi Rich,

Yes the field "Visible E-mail Recipient" contains the same e-mail as configured in the mail settings for Joomla.
And there are no e-mails in the inbox (and not in spam). 

Is it possible to enable more logging to find out what is the problem? I tried debug logging in Kunena but did not find new/more information.

Best regards, 

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