Solved Kunena messages broken after update to v5.2.3

Please help :

1     We have error message :  Rendering Error in layout Message/Item: Call to undefined method KunenaUser::getname()
This came about after updating Kunena.
I put in debug mode and have message:Rendering Error in layout Message/Item: Call to undefined method KunenaUser::getname() in /home/*****/public_html/brats/components/com_kunena/template/blue_eagle5/layouts/topic/item/message/default.php on line 55
Layout was rendered in /home/*****/public_html/brats/components/com_kunena/template/blue_eagle5/layouts/topic/item/message/default.php on line 55
(***** is site name (hidden))

The rest of the site is working well but trying to read the forum messages is impossible. Please can you tell me what this message means, and how I may be able to fix it. I am an elderly person and inherited running of the website after death of our site manager. It is run on a hosting company for a club.

2     If I go to Kunena Templates I have message at the top of the page: Warning: KunenaTemplateHelper::parseKunenaInstallFile(): Node no longer exists in /home/*****/public_html/brats/libraries/kunena/template/helper.php on line 150



 

Configuration report:

Database collation check: ✔ The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 256M | Max file upload: 100M

Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path	In trash
515	Forum 3	top	view=home&defaultmenu=504	brats-forum	Yes
549	Forum	top	view=home&defaultmenu=724	forum-top	No
558	Index	top	view=category&layout=list	forum-top/index	No
554	Recent Topics	top	view=topics&layout=default&mode=replies	forum-top/recent	No
555	New Topic	top	view=topic&layout=create	forum-top/newtopic	No
556	No Replies	top	view=topics&layout=default&mode=noreplies	forum-top/noreplies	No
557	My Topics	top	view=topics&layout=user&mode=default	forum-top/mylatest	No
550	Profile	top	view=user	forum-top/profile	No
551	Rules	top	view=misc	forum-top/rules	No
552	Help	top	view=misc	forum-top/help	No
553	Search	top	view=search	forum-top/search	No
1120	My Profile	top	view=user	forum-top/my-profile	Yes
1130	edit	top	view=category&catid=2	forum-top/edit	Yes
732	Forum	top	Itemid=1121	kunena-2016-05-04	No
1121	Forum	kunenamenu	view=home&defaultmenu=1123	forum	No
1122	Index	kunenamenu	view=category&layout=list	forum/index	No
1123	Recent Topics	kunenamenu	view=topics&mode=replies	forum/recent	No
1124	New Topic	kunenamenu	view=topic&layout=create	forum/newtopic	No
1125	No Replies	kunenamenu	view=topics&mode=noreplies	forum/noreplies	No
1126	My Topics	kunenamenu	view=topics&layout=user&mode=default	forum/mylatest	No
1127	Profile	kunenamenu	view=user	forum/profile	No
1128	Help	kunenamenu	view=misc	forum/help	No
1129	Search	kunenamenu	view=search	forum/search	No

Joomla default template details : BratsSandyNew | author: Steve | version: 1.0 | creationdate: 2017-05-20

Kunena default template details : Blue Eagle5 | author: Kunena Team | version: 1.0.3 | creationdate: 2017-02-04

Kunena template params:

Warning: Spoiler!

DefaultCategoryicon
profileIconset	default
DefaultIconset	default
editorIconset	default
lightboxColor	white
bootstrap	0
tooltips	0
borderless	1
SubjectLengthMessage	80
fullactions	0
quick	0
displayMenu	1
displayModule	1
displayBreadcrumb	1
displayAnnouncement	1
displayFooter	1
avatarPosition	left
avatarType	img-polaroid
labels	0
whoisonlineName	both
formRecover	0
topicicontype	image
fontawesome	0
socialshare	0
socialtheme	classic
writeaccess	0
IconColor	inherit
IconColorNew	#48a348
forumHeadercolor
announcementHeadercolor
announcementBoxbgcolor
frontstatsHeadercolor
whoisonlineHeadercolor
inactiveTabcolor
activeTabcolor
hoverTabcolor
topBordercolor
inactiveFontcolor
activeFontcolor
forumLinkcolor
enableSkinner	0
video	1
maps	1
emoticons	1
twitter	1
ebay	1
link	1
picture	1
hide	1
spoiler	1
table	1
code	1
quote	1
divider	1
instagram	1
soundcloud	1
confidential	1
hr	1
listitem	1
supscript	1
subscript	1
numericlist	1
bulletedlist	1
alignright	1
alignleft	1
center	1
underline	1
italic	1
bold	1
strikethrough	1
colors	1
size	1
avatarSizeX	40
avatarSizeY	90
avatarSizeXThumb	36
avatarSizeYThumb	36
avatarSizeXWelcome	42
avatarSizeYWelcome	42
avatarSizeXList	40
avatarSizeYList	40
avatarSizeXPost	80
avatarSizeYPost	80
avatarSizeXProfile	200
avatarSizeYProfile	200
templatebyText
templatebyName
templatebyLink
editorButtons	Bold,Italic,Underline,Strike,Superscript,Subscript,JustifyRight,JustifyLeft,JustifyBlock,JustifyCenter,RemoveFormat,Confidential,Hidetext,Spoiler,Smiley,Ebay,Twitter,Instagram,Soundcloud,Map,FontSize,TextColor,Maximize,Image,Video,Link,Unlink,BulletedList,NumberedList,Blockquote,Code

Kunena version detailed: Kunena 5.2.3 | 2021-03-07 [ Jason ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	0
threads_per_page	20
messages_per_page	20
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
disemoticons	0
template	blue_eagle5
showannouncement	1
avataroncat	1
catimagepath	category_images/
showchildcaticon	1
rtewidth	650
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	0
allowfavorites	1
maxsubject	50
maxsig	300
regonly	1
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	-1
mailfull	1
allowavatarupload	1
allowavatargallery	1
avatarquality	65
avatarsize	2048
imageheight	550
imagewidth	550
imagesize	1024
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	4096
showranking	1
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	0
ebaylanguagecode	en-gb
sessiontimeout	1800
highlightcode	0
rss_type	recent
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	recent
default_sort	asc
sef	1
showimgforguest	0
showfileforguest	0
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
allow_user_edit_poll	0
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime_today
hide_ip	1
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png,rdt
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	0
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
show_list_time	168
show_session_type	1
show_session_starttime	10
userlist_allowed	0
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	topic
topic_subscriptions	every
pubprofile	0
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	0
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	1
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	8
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	1
cache_time	120
iptracking	1
rss_feedburner_url
autolink	1
access_component	0
statslink_allowed	1
superadmin_userlist	0
legacy_urls	1
attachment_protection	0
categoryicons	1
avatarresizemethod	1
avatarcrop	0
user_report	1
searchtime	365
teaser	0
ebay_language	3
allow_change_subject	1
max_links	6
read_only	0
ratingenabled	0
url_subject_topic	0
log_moderation	0
attach_start	0
attach_end	14
attachment_utf8	1
autoembedsoundcloud	1
emailheader	/media/kunena/email/hero-wide.png
user_status	1
signature	1
personal	1
social	1
plain_email	1
moderator_permdelete	0
avatartypes	gif, jpeg, jpg, png
smartlinking	0
defaultavatar	nophoto.png
defaultavatarsmall	s_nophoto.png
quickreply	1
avataredit	0
activemenuitem
mainmenu_id
home_id
index_id
moderators_id
topiclist_id
misc_id
profile_id
search_id
avatar_type	0
sef_redirect	1
allow_edit_poll	1
use_system_emails	0
autoembedinstagram	1
disable_re	0
email_sender_name
display_filename_attachment	0
new_users_prevent_post_url_images	0
minimal_user_posts_add_url_image	10
recaptcha_publickey
recaptcha_privatekey
recaptcha_theme	white
keywords	0
userkeywords	0
userlist_name	1
usernamechange	0
version_check	1
userlist_usertype	0
sefutf8	0
enablepdf	1
jmambot	1
annmodid	62
changename	0
userlist_username	1
rules_infb	1
help_infb	1
onlineusers	1

| Kunena integration settings:

Warning: Spoiler!

Kunena - Finder Disabled
Kunena - AltaUserPoints Disabled
Kunena - Community Builder Enabled: access=1 login=1 activity=1 avatar=1 profile=1 private=1
Kunena - Easyblog Disabled
Kunena - Easyprofile Disabled
Kunena - Easysocial Disabled
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Enabled: private=0

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
en-GB	English (United Kingdom)

Third-party components: CommunityBuilder 2.5.0+build.2021.03.15.20.56.55.bab0ba330 | UddeIM 3.9

Third-party SEF components: None

Plugins: Search - Kunena Search 5.2.1 | Content - Kunena Discuss 5.2.1

Modules: Kunena Latest 5.2.1 | Kunena Stats 5.2.1 | Kunena Login 5.2.1 | Kunena Search 5.2.1

hello,

1°) Update blue eagle to version 1.6.3
2°) This error is error is related with blue eagle, when you will have the 1.6.3 version this error will disappear

Thank you for your speedy reply.
Do I have to pay for this new version please?
Do I need to change any configuration?
How to download and install please?

Sorry for all questions, I am a bit new to this.

Do I have to pay for this new version please?

If you bought Blue Eagle 1.0.3, you don't have to pay anything for the new version.

Do I need to change any configuration?

Yes, the template settings may be lost. It's a big leap from 1.0.3 to 5v1.6.3. If you have your own symbols or a custom css, save them as backup.

How to download and install please?

Download
Install
 

Many thanks. I will try this template soon.

The new template v1.6.3 fixed the original 2 problems, and my Kunena is now showing the content in the messages. I do have 2 other error messages coming up and so there is some more issues for me to investigate. Thank you for your help and advice on "how to" load the template, it went in easily.

Ok, then I mark this topic as solved. If you need more help, create a new topic please.