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Kunena 5.1.18 Released (30 Jun 2020)

The Kunena team has announce the arrival of Kunena 5.1.18 [K 5.1.18] which is now available for download as a native Joomla extension for J! 3.9.x. This version addresses most of the issues that were discovered in K 5.1 and issues discovered during the development stages of K 5.1.

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Solved Blank page for dashboard

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5 years 3 months ago - 5 years 3 months ago #1 by Murnane
After instaling kunena I get a blank page when I click Dashboard or any other Kunena Forum link under Components

If I install by URL I get the following errors

Warning
Error connecting to the server: SSL certificate problem: unable to get local issuer certificate

Error
Invalid URL
Unable to find install package

And then when I install by upload package file (uploading: com_kunena_v3.0.7.zip)
I get a success message

Message
Installing component was successful.

but blank pages for any of the Kunena Forum link under Components

This message contains confidential information


I'm trying these installations on a new install of Joomla that has a fresh install of Jomsocial on it.
Any help would be appreciated
I'm a total newbie here so please forgive me if I've messed up on forum protocol

Regards James
Last edit: 5 years 3 months ago by xillibit. Reason: Add confidential tag

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5 years 3 months ago #2 by xillibit
Replied by xillibit on topic Blank page for dashboard
Hello and welcome,

Can-you set into your Joomla! configuration panel the error reporting on maximum and check after that if you have still blank page when you try to access Kunena component. Instead the blank page you should see an error message.

I don't provide support by PM, because this can be useful for someone else.

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5 years 3 months ago #3 by Murnane
Replied by Murnane on topic Blank page for dashboard
Thanks xillibit

Did what you said and get the following error when going to dashboard

Fatal error: Class 'KunenaForum' not found in /var/www/vhosts/26/324532/webspace/httpdocs/example.com/administrator/components/com_kunena/install/model.php on line 1349


And thanks for the welcome :)

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5 years 3 months ago #4 by xillibit
Replied by xillibit on topic Blank page for dashboard
Try to check if the plugin Kunena system is right enabled

I don't provide support by PM, because this can be useful for someone else.

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5 years 3 months ago #5 by Murnane
Replied by Murnane on topic Blank page for dashboard
This might be where my newbieness shows :blush:

If I do a search for Kunena under Plugin manager I get:
There are no plugins installed matching your query.

Was I supposed to install plugins at the same time as com_kunena_v3.0.7.zip ?

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5 years 3 months ago #6 by 810
Replied by 810 on topic Blank page for dashboard
its on the joomla plugin manager.

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5 years 3 months ago #7 by Murnane
Replied by Murnane on topic Blank page for dashboard
But if I go to the Plugin Manager page and search for Kuneau I get this


Was I supposed to install plugins at the same time as I installed com_kunena_v3.0.7.zip ?
Attachments:

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5 years 3 months ago #8 by 810
Replied by 810 on topic Blank page for dashboard
go to system - system information and check if all dir are writable, I think the plugins dir isn't writable, so the plugins aren't installed.

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5 years 3 months ago #9 by Murnane
Replied by Murnane on topic Blank page for dashboard

810 wrote: go to system - system information and check if all dir are writable, I think the plugins dir isn't writable, so the plugins aren't installed.

I did that and found that configuration.php was not writable.
I logged on via ftp and changed the file to 755
I tried to uninstall Kunena and reinstall it.
Same result, Blank page for dashboard and any other Kunena links

There must be something simple I'm missing on the installation process

For my install I go to Extensions > Extension Manager > Upload Package File
Then I browse to find com_kunena_v3.0.7.zip
I press Uplaod &Install and I get to a page that says

Message
Installing component was successful.

Then I just get blank pages for Kunena pages

Am I missing a step?

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5 years 3 months ago #10 by Murnane
Replied by Murnane on topic Blank page for dashboard
Ok its working now :)
It seems I was forgetting to install the rest of the package

Silly me

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