Important New post email notification URL broken

mikm27 wrote: I upgraded from a j1.5 site. I think my Kunena menu items are fine - I just rebuilt them with the Kunena tool.

Migrating from J! 1.5 to J! 2.5 or J! 3.x could be a reason for this problem (but I'm still only guessing).

A lot of people have problems after migrating from J! 1.5 because J! 1.5 did not have ACLs. Missing ACLs/permissions on your forum categories, menu items or even site folders can cause problems. The most likely cause of "404 errors" comes from badly defined menues. To confirm this—I realise we've asked this before—it would be good to see your current Kunena configuration report (again), please.

Another thing: I would strongly recommend that you upgrade Community Builder to version 2.0.

You may also like to check your forum category permissions against Simple forum setup instructions

I'll check the our forum category permissions against the instructions.

Unfortunately I cannot enable SEO setting as described in the wiki: we use CBSubs to prevent non-subscribers from accessing joomla article details and some modules; enabling SEO settings breaks this CBSubs function (as described on their forum.)

Here's my config again:) After rebuilding the Kunena menu items with the tool, I disabled some menu items that we don't need and reordered the menu items and relinked to the Kunena menu - no other changes were made to the menu items.

Database collation check: The collation of your table fields are correct

Joomla! SEF: Disabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 64M | Max file upload: 40M

Kunena menu details:

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ID	Name	Menutype	Link	Path
414	fORum	off-canvas-menu	view=home&defaultmenu=326	forum-sp-offcanvas
132	fORum	mainmenu	view=home&defaultmenu=483	forum-sp-769257869
129	fORum	mainmenu	view=category&layout=list&catid=0	forum-sp-14902212
334	Forum	mainmenu	Itemid=482	kunena-2015-01-08
482	fORum	kunenamenu	view=home&defaultmenu=483	forum
483	Index	kunenamenu	view=category&layout=list	forum/index
487	My Topics	kunenamenu	view=topics&layout=user&mode=default	forum/mylatest
484	Recent Topics	kunenamenu	view=topics&mode=replies	forum/recent
489	Help	kunenamenu	view=misc	forum/help
490	Search	kunenamenu	view=search	forum/search
485	New Topic	kunenamenu	view=topic&layout=create	forum/newtopic
486	No Replies	kunenamenu	view=topics&mode=noreplies	forum/noreplies
488	Profile	kunenamenu	view=user	forum/profile

Joomla default template details : yoo_frequency | author: YOOtheme | version: 1.0.3 | creationdate: Unknown

Kunena default template details : Blue Eagle | author: Kunena Team | version: 3.0.6 | creationdate: 2014-07-28

Kunena version detailed: Kunena 3.0.6 | 2014-07-28 [ Tala ]
| Kunena detailed configuration:

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Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	20
messages_per_page	12
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
disemoticons	0
template	blue_eagle
showannouncement	0
avataroncat	0
catimagepath	category_images
showchildcaticon	0
rtewidth	450
rteheight	200
enableforumjump	0
reportmsg	0
username	0
askemail	0
showemail	0
showuserstats	0
showkarma	0
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	1
pubwrite	0
floodprotection	0
mailmod	-1
mailadmin	-1
captcha	0
mailfull	1
allowavatarupload	0
allowavatargallery	0
avatarquality	75
avatarsize	2048
imageheight	800
imagewidth	800
imagesize	150
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	5000
showranking	0
rankimages	1
userlist_rows	30
userlist_online	0
userlist_avatar	1
userlist_name	1
userlist_posts	0
userlist_karma	0
userlist_email	0
userlist_joindate	0
userlist_lastvisitdate	0
userlist_userhits	0
latestcategory	0
showstats	0
showwhoisonline	0
showgenstats	1
showpopuserstats	0
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
showspoilertag	0
showvideotag	1
showebaytag	0
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
sessiontimeout	1800
highlightcode	0
rss_type	post
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	recent
default_sort	asc
sef	0
showimgforguest	1
showfileforguest	1
pollnboptions	8
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	ago
hide_ip	1
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	0
lightbox	1
show_list_time	8760
show_session_type	0
show_session_starttime	0
userlist_allowed	0
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	0
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	0
keywords	0
userkeywords	0
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	0
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	4
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	1
cache_time	60
iptracking	1
rss_feedburner_url
autolink	1
access_component	0
statslink_allowed	1
superadmin_userlist	0

| Kunena integration settings:

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Kunena - AlphaUserPoints Disabled
Kunena - Community Builder Enabled: access=0 login=0 activity=0 avatar=1 profile=0 private=1
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Disabled

| Joomla! detailed language files installed:

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Joomla! languages installed:
en-GB	English (United Kingdom)

Third-party components: CommunityBuilder 1.9.1

Third-party SEF components: None

Plugins: Content - Kunena Discuss 3.0.1

Modules: Kunena Latest 3.0.1

It looks like you are using a couple of out-of-date menu items. My suggestion—again, I realise I have written it before—is to trash and delete all of your existing Kunena menu items and "rebuild" the menu using the tecnique described in Kunena Menu issues in the Wiki. "Disbling" menu items is not a sure-fire way to fix the problem; sometimes it's necessary to completely remove them altogether.

mikm27 wrote: Unfortunately I cannot enable SEO setting as described in the wiki: we use CBSubs to prevent non-subscribers from accessing joomla article details and some modules; enabling SEO settings breaks this CBSubs function (as described on their forum.)

I would be quite surprised if CBsubs did not permit you to use Joomla's SEO URLs but that may be something you need to take up with Joomlapolis. Just as I wrote before "this [issue] should not be a reason to force people to employ Joomla's SEO if they do not want those features", this should also not be a reason to force people to abandon using Joomla's SEO simply because a Joomla extention, like CBsubs, doesn't allow it, either.

sozzled wrote:

thomasmanca wrote:
I subscribed to a topic and posted a test message using a different account. The image below shows you the email that I received (I have edited the email to remove personal information about myself):

In the image above, I have used arrows to indicate the HTML "ampersand" characters generated by Kunena.

When I clicked this URL from my email program, the URL was correctly translated to

http://<site-name>/index.php?option=com_kunena&view=home&defaultmenu=160&Itemid=159

... and the page opened!
I then tried copying and pasting the URL into Mozilla Firefox, Google Chrome, Internet Explorer and Safari browsers and the URL worked in every case.

Hello sozzled.
Thanks for your help.
The problem is that the URL is opened by the browser .. but does not direct the discussion where there is the new POST .. .... page opens General Forum .. the general page with all categories ..

I have a same problem now on my live site. There is any solution for this?

Yes enable joomla Sef and Kunena sef.

Do step 1 and 2 from this: www.inmotionhosting.com/support/edu/joomla-3/seo-settings

810 wrote: Yes enable joomla Sef and Kunena sef.

Do step 1 and 2 from this: www.inmotionhosting.com/support/edu/joomla-3/seo-settings

Well this is more a workaround than a solution.
It should work as well with sef enabled or not. I use Kunena on a site where I don't want SEF to be enabled and in previous version of Kunena email notification links were working fine.

K3.07 or K3.08 was working

We just released K4.0

I spent about 30 hours investigating this issue. It seems that, for some people at least, if they do not enable SEF URLs then they have problems.

810 is correct in saying that things were working—for most people—with K 3.0.7 and K 3.0.8. One problem with his observation is that the link to download K 3.0.8 has been removed from the download page on this website.

Given the situation that we are discussing K 3.0 in this topic, and that K 4.0 has just been released and it not fully stable, I think it's better to exercise some caution.

The solution that I found, that works in 100% of cases, is to implement Joomla Search Engine Optimisation feature as shown in Kunena's own documentation. If, however, people do not want to implement Joomla's SEO then that's their decision.

I have not figured out what is the underlying cause of the problem but I suspect that it is webhost-dependent.

That's disappointing but I appreciate all the time you've spent investigating the problem and thanks for the honest report.