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- K 3.0 General Questions
- Deleted Joomla user accounts appear in Kunena with wrong avatar
Kunena 5.1.5 Released - Security Release (14 Oct 2018)
The Kunena team has announce the arrival of Kunena 5.1.5 [K 5.1.5] which is now available for download as a native Joomla extension for J! 3.8.x. This version addresses most of the issues that were discovered in K 5.1 and issues discovered during the development stages of K 5.1. This is a Security release.
Question Deleted Joomla user accounts appear in Kunena with wrong avatar
The problem is, their profile pic that shows is the profile pic of the current user viewing the thread. So if I was viewing the thread it would show my profile pic on their posts.
Any ideas what is going on here and how to fix?
I have tried the Kunena Tools to remove deleted members but that does not fix it.
Which "Kunena Tools" did you use? Have you tried using the Kunena Synchronise Users feature in the backend?
Frizzo wrote: I have tried the Kunena Tools to remove deleted members but that does not fix it.
Is that what you did?
When you wrote that your users are "freaking out", it might help if you are a little quicker to reply to the topics that you write on the forum. We are trying out best to help you but it really would help a lot if we understood what you were talking about. Did you read advice printed at the top of this page?
Here is the config report:
Database collation check: hwl3_kunena_pratings have wrong collation of type latin1_swedish_ci on field users_ip hwl3_kunena_pratings have wrong collation of type latin1_swedish_ci on field option
Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |
This message contains confidential informationhtaccess: Exists | PHP environment: Max execution time: 9000 seconds | Max execution memory: 1024M | Max file upload: 1024M
Kunena menu details:Warning: Spoiler! [ Click to expand ] [ Click to hide ]
ID Name Menutype Link Path 1314 Forum kunenamenu view=home&defaultmenu=1316 forum 1315 Index kunenamenu view=category&layout=list forum/index 1316 Recent Topics kunenamenu view=topics&mode=replies forum/recent 1317 New Topic kunenamenu view=topic&layout=create forum/newtopic 1318 No Replies kunenamenu view=topics&mode=noreplies forum/noreplies 1319 My Topics kunenamenu view=topics&layout=user&mode=default forum/mylatest 1320 Profile kunenamenu view=user forum/profile 1321 Help kunenamenu view=misc forum/help 1322 Search kunenamenu view=search forum/search 1212 Forums mainmenu view=home&defaultmenu=1315 forums
Joomla default template details : jsn_metro_pro | author: JoomlaShine.com | version: 2.0.2 | creationdate: Unknown
Kunena default template details : NTS KPraxis | author: Nice Theme Store | version: 3.5.0 | creationdate: 2013-12-24
Kunena version detailed: Kunena 3.0.5 | 2014-03-09 [ Invecchiato ]
| Kunena detailed configuration:| Kunena integration settings:Warning: Spoiler! [ Click to expand ] [ Click to hide ]
Kunena config settings: board_offline 0 enablerss 1 threads_per_page 20 messages_per_page 20 messages_per_page_search 15 showhistory 1 historylimit 6 shownew 1 disemoticons 0 template nts_kpraxis showannouncement 1 avataroncat 1 catimagepath category_images/ showchildcaticon 1 rtewidth 450 rteheight 300 enableforumjump 1 reportmsg 1 username 1 askemail 0 showemail 0 showuserstats 1 showkarma 1 useredit 1 useredittime 0 useredittimegrace 600 editmarkup 1 allowsubscriptions 1 subscriptionschecked 1 allowfavorites 1 maxsubject 50 maxsig 300 regonly 0 pubwrite 0 floodprotection 0 mailmod 0 mailadmin 0 captcha 0 mailfull 1 allowavatarupload 1 allowavatargallery 1 avatarquality 100 avatarsize 2048 imageheight 800 imagewidth 800 imagesize 5000 filetypes txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2 filesize 5000 showranking 1 rankimages 1 userlist_rows 30 userlist_online 1 userlist_avatar 1 userlist_name 0 userlist_posts 1 userlist_karma 1 userlist_email 0 userlist_joindate 1 userlist_lastvisitdate 1 userlist_userhits 0 latestcategory 0 showstats 1 showwhoisonline 1 showgenstats 1 showpopuserstats 1 popusercount 5 showpopsubjectstats 1 popsubjectcount 5 usernamechange 0 showspoilertag 1 showvideotag 1 showebaytag 0 trimlongurls 1 trimlongurlsfront 40 trimlongurlsback 20 autoembedyoutube 1 autoembedebay 0 ebaylanguagecode en-us sessiontimeout 1800 highlightcode 0 rss_type topic rss_timelimit month rss_limit 100 rss_included_categories rss_excluded_categories rss_specification rss2.0 rss_allow_html 1 rss_author_format name rss_author_in_title 1 rss_word_count 0 rss_old_titles 1 rss_cache 900 defaultpage recent default_sort asc sef 1 showimgforguest 0 showfileforguest 0 pollnboptions 4 pollallowvoteone 1 pollenabled 1 poppollscount 5 showpoppollstats 1 polltimebtvotes 00:15:00 pollnbvotesbyuser 100 pollresultsuserslist 1 maxpersotext 50 ordering_system mesid post_dateformat ago post_dateformat_hover datetime hide_ip 1 imagetypes jpg,jpeg,gif,png checkmimetypes 1 imagemimetypes image/jpeg,image/jpg,image/gif,image/png imagequality 100 thumbheight 300 thumbwidth 300 hideuserprofileinfo put_empty boxghostmessage 0 userdeletetmessage 0 latestcategory_in 1 topicicons 1 debug 0 catsautosubscribed 0 showbannedreason 0 version_check 0 showthankyou 1 showpopthankyoustats 1 popthankscount 5 mod_see_deleted 0 bbcode_img_secure text listcat_show_moderators 1 lightbox 1 show_list_time 720 show_session_type 0 show_session_starttime 0 userlist_allowed 0 userlist_count_users 1 enable_threaded_layouts 0 category_subscriptions post topic_subscriptions every pubprofile 1 thankyou_max 10 email_recipient_count 0 email_recipient_privacy bcc captcha_post_limit 0 keywords 0 userkeywords 0 image_upload registered file_upload registered topic_layout flat time_to_create_page 0 show_imgfiles_manage_profile 1 hold_newusers_posts 0 hold_guest_posts 0 attachment_limit 8 pickup_category 0 article_display intro send_emails 1 fallback_english 1 cache 1 cache_time 60 iptracking 1 rss_feedburner_url autolink 1 access_component 1 statslink_allowed 1 userlist_usertype 0 sefutf8 0 enablepdf 0 jmambot 0 annmodid 42 changename 0 userlist_username 1 rules_infb 1 help_infb 1 onlineusers 1| Joomla! detailed language files installed:Warning: Spoiler! [ Click to expand ] [ Click to hide ]Kunena - AlphaUserPoints Disabled
Kunena - Community Builder Disabled
Kunena - Gravatar Disabled
Kunena - JomSocial Enabled: access=1 login=1 activity=1 avatar=1 profile=1 private=1 activity_points_limit=5 activity_stream_limit=250
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Disabled
Warning: Spoiler! [ Click to expand ] [ Click to hide ]
Joomla! languages installed: en-GB English (United Kingdom)
Third-party components: Jomsocial 18.104.22.168
Third-party SEF components: None
Plugins: Search - Kunena Search 3.0.1 | JomSocial - My Kunena Forum Menu 2.0.3 | JomSocial - My Kunena Forum Posts 2.0.3 | JomSocial - Kunena Groups 2.0.3
Modules: Kunena Latest 3.0.1 | Kunena Stats 3.0.1 | Kunena Search 3.0.1
It sounds to me like you have some problems with your database tables but the very first things I would suggest that you do are
1) Uninistall the plugins JomSocial - My Kunena Forum Menu 2.0.3, JomSocial - My Kunena Forum Posts 2.0.3, JomSocial - Kunena Groups 2.0.3. These things do not work woth K 3.0.5. We have written about these things many times in this forum. See To what extent does K 3.0 support Jomsocial if you want to know more.
2) Fix up the collaton for the tables shown in red in your configuration report.
3) Discuss your problems with the author of the NTS KPraxis template that you are using or, if you would like to try it, use the K 3.0.5 Blue Eagle template instead. We do not answer questions about problems that people have with Kunena templates written by third-party developers.
If you continue to have problems, please post your updated configration report after you have made the changes that I have suggested here. Thank you and good luck.
The problem is caused if you delete a user who has posted messages on the forum.
If you delete the user account, you cannot remove the Kunena account unless you also permanently delete all messages posted by the user.
In your case you have 174 users who have posted messages on your forum and you deleted their Joomla accounts but you did not delete the messages they posted. This means that those messages look like they've been posted by guests.
You need to find the messages, permanently delete them and then perform the Synchronise Users precedure.
I hope this helps.
look at my example: www.kunena.org/forum/k-3-0-general-quest...s-in-posts-of-guests
On line 24 in:
::::::::::::::Find this line::::::::::::
<span class="kavatar"><?php echo $this->profile->getLink( $avatar ); ?></span>
:::::::::::::::Change it to:::::::::::::
<?php if (strpos($this->profile->getLink( $avatar ), 'kwho-user')) : ?> <span class="kavatar"><?php echo $this->profile->getLink( $avatar ); ?></span> <?php elseif (strpos($this->profile->getLink( $avatar ), 'kwho-guest')) : ?> <span class="kavatar"><img src="/images/profiletype/guest.png" alt="guest"></span> <?php endif ;?>
I've followed the steps mentioned above regarding user sync, but no luck.
Is there not a method of deleting all user avatars and associated thumbs? I'd hate to do that but feel the default avatar is better than an incorrect avatar.
@Xamire did you ever find a soltion?
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- K 3.0 General Questions
- Deleted Joomla user accounts appear in Kunena with wrong avatar