Question Can't edit profile (gray tabs)

Hello.

I know that this question has been asked a lot in this forum but i really need your help.

I have read all the topics about conflict of motools and other javascript libraries but still can't resolve issue that is in my case.

I am using Joomla 3.2 and the latest Kunena forum 3.0.3. I have already tried to disable all working plugins and modules but that didn't help.

I hope you could find some information in configuration report that i have posted below.

Thank you in advance,

Klemen

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Missing | PHP environment: Max execution time: 60 seconds | Max execution memory: 256M | Max file upload: 64M

Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path
238	Forum	kunenamenu	view=home&defaultmenu=240	forum
239	Index	kunenamenu	view=category&layout=list	forum/index
240	Recent Topics	kunenamenu	view=topics&mode=replies	forum/recent
241	New Topic	kunenamenu	view=topic&layout=create	forum/newtopic
242	No Replies	kunenamenu	view=topics&mode=noreplies	forum/noreplies
243	My Topics	kunenamenu	view=topics&layout=user&mode=default	forum/mylatest
244	Profile	kunenamenu	view=user	forum/profile
245	Help	kunenamenu	view=misc	forum/help
246	Search	kunenamenu	view=search	forum/search
247	Forum	mainmenu	Itemid=238	kunena-2013-11-03
248	Forum	user-menu	view=category&layout=list&catid=0	forum-2

Joomla default template details : loggian2 | author: Globbers | version: 3.0 | creationdate: Unknown

Kunena default template details : Blue Eagle | author: Kunena Team | version: 3.0.3 | creationdate: 2013-10-20

Kunena version detailed: Kunena 3.0.3 | 2013-10-20 [ Bifrost ]
| Kunena detailed configuration:

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Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
disemoticons	0
template	blue_eagle
showannouncement	1
avataroncat	0
catimagepath	category_images
showchildcaticon	1
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatarupload	1
allowavatargallery	1
avatarquality	75
avatarsize	2048
imageheight	800
imagewidth	800
imagesize	150
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	120
showranking	1
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
sessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	recent
default_sort	asc
sef	1
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	0
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	1
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	0
keywords	0
userkeywords	0
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	1
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	8
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	1
cache_time	60
iptracking	1
rss_feedburner_url
autolink	1
access_component	1

| Kunena integration settings:

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Kunena - AlphaUserPoints Disabled
Kunena - Community Builder Disabled
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Disabled

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
en-GB	English (United Kingdom)
sl-SI	Slovenian (Slovenija)

Third-party components: None

Third-party SEF components: None

Plugins: None

Modules: None

Welcome to Kunena, klemen666!

Sorry, but your config report says you are not using J! 3.2; are you sure you have the correct config. report?

I made a mistake. I am using Joomla 3.1.5!

Sorry for that!

There is a conflict with your Joomla template. Try with Joomla default template and check to see if it works.

Thanks for clearing up the confusion.

I visited your forum - it was not easy to find it - and I see that you do not have any categories that I can access. What happened to the categories that originally were created for you when you first installed Kunena?

Maybe you have changed the access permissions so that guests cannot see any messages posted on your forum? Is that something you have done? I don't quite know how you might have this problem except to ask if your Kunena forum has always behaved like this from the time you first installed Kunena? I think you've changed something.

If there is a Javascript library conflict, my suggestion is to try the when-all-else-fails-try-this approach , compare the behaviour between a "vanilla-flavoured" version of Joomla (with nothing else added) with a clean installation of K 3.0.3 and your current site, and ask yourself "what else did I add?" Then remove those additional things and see if you can then edit your Kunena profile?

Thanks so much for your replies.

I had to reinstall default joomla template and when i tried to edit profile in forum it all worked.
So there really is conflict with template and forum.

I deleted original categories in forum and added my own. But were you able to sign in the forum? Because i have disabled new user registration!

Is there any chance i can use my template with Kunena Forum as I would love to use them both!

klemen666 wrote: So there really is conflict with template and forum.

Apparently there is a conflict. Thank you very much for trying our suggestions and for identifying the cause of your problem.

klemen666 wrote: I deleted original categories in forum and added my own.

No problems; of course you can do that.

klemen666 wrote: But were you able to sign in the forum? Because i have disabled new user registration!

No, I did not attempt to sign into your forum. For our own protection, we have a policy of not registering ourselves with users' sites. If people require us to login to test the conditions that are creating problems, it is up to those people to create a test account that we can use and provide us with the login details. We did not need to login to your site to verify the problem but thank you for your concerns.

klemen666 wrote: Is there any chance i can use my template with Kunena Forum as I would love to use them both!

This is really the heart of the matter. I suggest that you read My Joomla site template makes a mess of Kunena ... and Which came first? The template or the forum?

In your case I suggest that you go back to the people where you purchased your Joomla site template and ask them the question about whether they have way to make their design work with Kunena. From the sounds of things, they have included some extra Javascript with their design that interferes with the workings of the Joomla Mootools Javascript library (and, for K 3.0.3 you need the Joomla Mootools Javascript library to work or else Kunena will not work). My guess is that the Joomla site template loads jQuery in "non-compatibility" mode. That's something you can ask your Joomla site template author about.

Theoretically it should be possible to make your Joomla site template design work with K 3.0.3 but that's something you need to investigate yourself. The question eventually may come down to using the Joomla site template but not having a forum (designed for Joomla) on your site.

Thank you so much again!

I will definitely try to make both to work with each other. In case i'm successful i will post back here my results!

Take care!