Solved "You are banned until Today" after update 2.x -> 3.x

Hello!

I had a small problem after the update from 2.0.4 to 3.0.2 and want to share the solution for it. Maybe somebody will also have this error.

Situation:

After the update from Kunena you see the error "You are banned until Today" in the frontend and backend, even for Super Users.

You can not unban the user via the backend.

Solution:

You have to go to the database (e.g. with phpMyAdmin) and open the table x_kunena_users and search for the field banned.

If no ban is active, then the field should contain NULL, but after the update I had the default values set to 0000-00-00 00:00. This is the reason for the ban error. Just change it back to NULL!

Regards

Thanks. Your solution is the same solution that affected people using K 2.0 and was discussed in the topic "You are banned until today" message - for many days - at my website .

Thank you for letting people know that this problem has a simple solution for users of K 3.0, too.

Ah, thank you for the link! Should search better next time...

Regards

I've seen those threads about changing this table value to null, but when I ban the user again and unban him back it becomes 0000-00-00 00:00 again. Is it a real solution?

Interesting. Are you saying only if you manually unban the person this issue starts to happen?

yes, exactly

We will investigate this, but before reporting this issue we need either another person to confirm or someone on our team to confirm it. Unfortunately time is a little tight for me at the moment so might before a few days to confirm if this is true.

IggyProm wrote: I've seen those threads about changing this table value to null, but when I ban the user again and unban him back it becomes 0000-00-00 00:00 again. Is it a real solution?

I searched this forum for you and I found that, in some cases, this "you are banned until today" issue is not determined solely by what is in the _kunena_users table. The answer may lie in another database table, also. It may depend, for example, on whether you are using another Joomla extension. It may help if we knew more about your current configuration.