Solved Email Notification Not Working

I am an new user to Kunena. I have set up my first forum and everything seems to work well in my testing except the system is not sending notification emails to my test users when a reply to a topic is posted. The Report Configuration is below. Any help would be greatly appreciated.

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Kunena menu details:

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ID	Name	Menutype	Link	Path
127	Forum	kunenamenu	view=home&defaultmenu=129	forum
128	Index	kunenamenu	view=category&layout=list	forum/index
129	Recent Topics	kunenamenu	view=topics&mode=replies	forum/recent
130	New Topic	kunenamenu	view=topic&layout=create	forum/newtopic
131	No Replies	kunenamenu	view=topics&mode=noreplies	forum/noreplies
132	My Topics	kunenamenu	view=topics&layout=user&mode=default	forum/mylatest
133	Profile	kunenamenu	view=user	forum/profile
134	Help	kunenamenu	view=misc	forum/help
135	Search	kunenamenu	view=search	forum/search
136	Forum	mainmenu	Itemid=127	kunena-2013-05-30

Joomla default template details : beez5 | author: Angie Radtke | version: 2.5.0 | creationdate: Unknown

Kunena default template details : Blue Eagle 2.0 | author: Kunena Team | version: 3.0.0 | creationdate: 2013-05-15

Kunena version detailed: Kunena 3.0.0 | 2013-05-15 [ Wanga ]
| Kunena detailed configuration:

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Kunena config settings:
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| Kunena integration settings:

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Kunena - AlphaUserPoints Disabled
Kunena - Community Builder Disabled
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Disabled

| Joomla! detailed language files installed:

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Joomla! languages installed:
en-GB	English (United Kingdom)

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Hi,

your smt is now smtp.gmail.com
Must be your own smtp.


Regards 810

I visited your forum. You have one section containing one category with one topic in that category and that one topic contains one message. I do not think one can reasonably conclude that email notifications are not working based on the evidence that you have shown.

The condition for ordinary users to receive email notification when new messages are posted on your forum is that, before new messages are posted on the forum, they must first subscribe to the topic before new replies are posted or that they must subscribe to the category containing those topics.

I tested many, many posts & replies in the one category and then deleted them

Are you saying that to have the email notifications to work, I need to have my own email server?

Another note on this issue is that as the moderator I receive emails when new topics are posted and replies are made

vscire wrote: Another note on this issue is that as the moderator I receive emails when new topics are posted and replies are made

That is a good start. At least this shows that your web server is capable of sending emails and that Kunena is generating emails. The question now remains why your non-privileged users are not receiving email?

Are these other users subscribed to the category or topic?

I did check the subscriptions and the test users are subscribed to the category and the topic.

While doing some additional testing this afternoon I noticed that when I posted topics as test user Keith and replied to those topics as test user Scott, the "reply count number" next to the topic remained 0 when Keith was logged in. If I log in as the administrator I see the appropriate quantity of replies from Scott on Keith's posts.

As I mentioned earlier, I get emails as the administrator but the actual Poster does not. I hope this provides some insight as to what I'm doing wrong with the setup. Thanks for your help.

After looking at the situation further, I saw that the reason the reply count was not showing Scott's replies to Keith's posts was that, as the administrator, I needed to approve them. I thought once I made the approvals the appropriate emails would be sent, but they were not.