Kunena 6.3.0 released

The Kunena team has announce the arrival of Kunena 6.3.0 [K 6.3.0] in stable which is now available for download as a native Joomla extension for J! 4.4.x/5.0.x/5.1.x. This version addresses most of the issues that were discovered in K 6.2 and issues discovered during the last development stages of K 6.3

The error code HTTP 500 Internal Server Error is a general-purpose message this indicates a general error in a web application. Please note that there is no general solution for this general error. You should first read HTTP 500 Internal Server Error before posting in this category.

If you are having problems then, for your own benefit, it would save us all a lot of time if you would kindly post your configuration report when you ask for help from this forum. If you do not post your configuration report we will not ask you for it but you will probably not get your problem solved, either.

Question HTTP 500 Internal Server Error_Fatal Error was detected!

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10 years 3 months ago - 10 years 3 months ago #1 by bill77se
HTTP 500 Internal Server Error_Fatal Error was detected! was created by bill77se
Hi guys,

I need some help, I've update the Kunena forum to the latest version when I try to acces the user manager from the Kunena dash board I get that information:

Fatal Error: require_once(): Failed opening required '/home/xxxxxxxxx/plugins/kunena/kunena/avatar.php' (include_path='.:/usr/share/php:/usr/share/pear') in plugins/kunena/kunena/kunena.php on line 31

The error was detected in the Kunena - Kunena Plugin.

On /home/xxxxxxxxx/plugins/kunena/kunena/avatar.php' looks like that require_once __DIR__ . "/avatar.php";

My request to you guys to tell me whe I should introduce that path= _path='.:/usr/share/php:/usr/share/pear' on line 31.

Here is the configuration from the server:
************************************************
This message contains confidential information

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information
htaccess: Missing | PHP environment: Max execution time: 30 seconds | Max execution memory: 128M | Max file upload: 2M

Kunena menu details:

Warning: Spoiler!

Joomla default template details : JA_Mendozite | author: JoomlArt.com | version: 1.0.0 | creationdate: Unknown

Kunena default template details : Blue Eagle | author: Kunena Team | version: 3.0.4 | creationdate: 2013-12-22

Kunena version detailed: Kunena 3.0.4 | 2013-12-22 [ Ukko ]
| Kunena detailed configuration:

Warning: Spoiler!
| Kunena integration settings:
Warning: Spoiler!
| Joomla! detailed language files installed:
Warning: Spoiler!

Third-party components: None

Third-party SEF components: None

Plugins: None

Modules: None

******************************************************************************

Thank you for your help
Last edit: 10 years 3 months ago by bill77se.

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10 years 3 months ago #2 by coder4life
Replied by coder4life on topic HTTP 500 Internal Server Error_Fatal Error was detected!
Try to reinstall Kunena manually from the package. Seems a plugin was missing from the installation (can happen sometimes when something was messed up over time on the older installation). Also make sure you have the plugin enabled in Joomla for the avatars.

Note: Always make backups before you do an upgrade and reinstallation.

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10 years 3 months ago #3 by bill77se
Replied by bill77se on topic HTTP 500 Internal Server Error_Fatal Error was detected!
Hi,

Thank you for answer I've try again as you inform me and it doesn't work
Here is the fail:
***********************************************************************
500 Internal Server Error

Fatal Error was detected!

Fatal Error: require_once(): Failed opening required '/home/winchmorefinance/plugins/kunena/gravatar/class.php' (include_path='.:/usr/share/php:/usr/share/pear') in plugins/kunena/gravatar/gravatar.php on line 29

The error was detected in the Kunena - Gravatar Plugin.

For support click here: Kunena Support
******************************************************************************
And here is the code from Kunena
****************************************************************************
This message contains confidential information

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information
htaccess: Missing | PHP environment: Max execution time: 30 seconds | Max execution memory: 128M | Max file upload: 2M

Kunena menu details:

Warning: Spoiler!

Joomla default template details : JA_Mendozite | author: JoomlArt.com | version: 1.0.0 | creationdate: Unknown

Kunena default template details : Blue Eagle | author: Kunena Team | version: 3.0.4 | creationdate: 2013-12-22

Kunena version detailed: Kunena 3.0.4 | 2013-12-22 [ Ukko ]
| Kunena detailed configuration:

Warning: Spoiler!
| Kunena integration settings:
Warning: Spoiler!
| Joomla! detailed language files installed:
Warning: Spoiler!

Third-party components: None

Third-party SEF components: None

Plugins: None

Modules: None

**********************************************************************

What should I do next?

Thank you

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10 years 3 months ago #4 by 810
Replied by 810 on topic HTTP 500 Internal Server Error_Fatal Error was detected!
you have enabled all kunena plugins.
Try to disable gravatar integration.

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10 years 3 months ago #5 by bill77se
Replied by bill77se on topic HTTP 500 Internal Server Error_Fatal Error was detected!
Hi

After the unpublish the gravatar and install manuall got that fail:

Failed deleting kunena.xml
Failed deleting access.xml
Failed deleting api.php
Failed deleting config.xml
Failed deleting kunena.php
Failed deleting attachments.php
Failed deleting index.html
Failed deleting index.html
Failed deleting index.html
Failed deleting button_cancel.png
Failed deleting controller.php
Failed deleting index.html
Failed deleting index.html
Failed deleting api.php
Failed deleting index.html
Failed deleting attachments.php
Failed deleting index.html
Failed deleting README.md
Failed deleting en-GB.plg_kunena_alphauserpoints.sys.ini
Failed deleting en-GB.plg_kunena_community.sys.ini
Failed deleting en-GB.plg_kunena_comprofiler.sys.ini
Failed deleting en-GB.plg_kunena_gravatar.sys.ini
Failed deleting en-GB.plg_kunena_kunena.sys.ini
Failed deleting en-GB.plg_kunena_uddeim.sys.ini
Failed deleting kunena.bootstrap.kunena.less.cache

and try to access the user manager get this fail:
500 Internal Server Error

Fatal Error was detected!

Fatal Error: require_once(): Failed opening required '/home/winchmorefinance/plugins/kunena/kunena/avatar.php' (include_path='.:/usr/share/php:/usr/share/pear') in plugins/kunena/kunena/kunena.php on line 31

The error was detected in the Kunena - Kunena Plugin.

For support click here: Kunena Support

here are the codes from the forum tools:

This message contains confidential information

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information
htaccess: Missing | PHP environment: Max execution time: 30 seconds | Max execution memory: 128M | Max file upload: 2M

Kunena menu details:

Warning: Spoiler!

Joomla default template details : JA_Mendozite | author: JoomlArt.com | version: 1.0.0 | creationdate: Unknown

Kunena default template details : Blue Eagle | author: Kunena Team | version: 3.0.4 | creationdate: 2013-12-22

Kunena version detailed: Kunena 3.0.4 | 2013-12-22 [ Ukko ]
| Kunena detailed configuration:

Warning: Spoiler!
| Kunena integration settings:
Warning: Spoiler!
| Joomla! detailed language files installed:
Warning: Spoiler!

Third-party components: None

Third-party SEF components: None

Plugins: None

Modules: None



Thank you

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10 years 3 months ago #6 by 810
Replied by 810 on topic HTTP 500 Internal Server Error_Fatal Error was detected!
go to your ftp. And delete plugins/kunena manually. And check the dir permissions from plugins.


Looks like you can't overwrite the kunena plugin dir.


And try again.
The following user(s) said Thank You: bill77se

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10 years 3 months ago #7 by bill77se
Replied by bill77se on topic HTTP 500 Internal Server Error_Fatal Error was detected!
Still no go :((

I've done exactly whent to plugins deleted manually check the permission is 7777 for hole site and still get this fail:

500 Internal Server Error

Fatal Error was detected!

Fatal Error: require_once(): Failed opening required '/home/winchmorefinance/plugins/kunena/kunena/avatar.php' (include_path='.:/usr/share/php:/usr/share/pear') in plugins/kunena/kunena/kunena.php on line 31

The error was detected in the Kunena - Kunena Plugin.

For support click here: Kunena Support

That is from forum tools

This message contains confidential information

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information
htaccess: Missing | PHP environment: Max execution time: 30 seconds | Max execution memory: 128M | Max file upload: 2M

Kunena menu details:

Warning: Spoiler!

Joomla default template details : JA_Mendozite | author: JoomlArt.com | version: 1.0.0 | creationdate: Unknown

Kunena default template details : Blue Eagle | author: Kunena Team | version: 3.0.4 | creationdate: 2013-12-22

Kunena version detailed: Kunena 3.0.4 | 2013-12-22 [ Ukko ]
| Kunena detailed configuration:

Warning: Spoiler!
| Kunena integration settings:
Warning: Spoiler!
| Joomla! detailed language files installed:
Warning: Spoiler!

Third-party components: None

Third-party SEF components: None

Plugins: None

Modules: None


What to do

Thank you

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10 years 3 months ago #8 by 810
Replied by 810 on topic HTTP 500 Internal Server Error_Fatal Error was detected!
please install admintools.

Then click on fix permissions.

After that try to install kunena again

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10 years 3 months ago - 10 years 3 months ago #9 by coder4life
Replied by coder4life on topic HTTP 500 Internal Server Error_Fatal Error was detected!
If you are inexperienced with these tools and Joomla I highly suggest you discuss this with your webhost or higher a Joomla administrator to take a look at your installation.

Please do not post you configuration report on every post unless something about your environment changes.

Due to limited information about your site, host, and environment we can only guess some probably causes about why you are getting this error.


One guess this looks like a possible permission issue. Even though your site is 777 that does not mean it will be writable. Sometimes web-servers are configured with different user/groups (UNIX permission system) from the FTP program. If the FTP server and the Apache server do not share the same user/group files will not be writable. This means if you upload files from the FTP program that have a different usergroup then the Apache process, Joomla will not be able to access these directories as anything Joomla executes is coming from Apache. The permissions user/groups is not necessarily modifiable by you and you must diagnose this with your hosting provider


Another guess is this is a Joomla issue. Generally Joomla installer/uninstaller can sometimes have problems when uninstalling an extension because it is expecting something to be where those files are. What happens is the installer ends early and does not remove the necessary database Joomla entries to the database to allow the installer to run correctly. You will need to open phpMyAdmin and edit the database manually for some of these options.

First option, restore from backup. (Risk: Minor, Experience: Beginner/Moderate)

Second option, which is to add back those folders and files of Kunena found in the the package and try the uninstall procedure again. This requires some knowledge about how Joomla names their folder and files and the place to put them. You may need to rename some of the folders from the Kunena Package/ (Risk: Medium, Experience: Moderate)

Third option is to reset everything related to Kunena in Joomla EXCEPT the _kunena specific data tables. Do NOT delete any TABLES with _kunena in them. You are only deleting entries in Joomla database tables. You should remove everything Kunena related in _extensions and _assets. You should also remove all Kunena files manually in the Joomla installation Components (Site and Administrator), Modules, Plugins. The installation needs to be cleaned, except the database tables. Understand this method is highly not recommended.(Risk: High, Experience: Expert)


WARNING: Make sure you backup everything before proceeding.

Again, if you are inexperienced with these tools and Joomla I highly suggest you discuss this with your webhost or higher a Joomla administrator to take a look at your installation.
Last edit: 10 years 3 months ago by coder4life.

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