Question missing generic icon - link is weird

the link to a missing generic icon is

http://kunena16cb/components/com_alphauserpoints/assets/images/avatars/generic_gravatar_grey.gif

As you can see from the attachment:


How can I get this working? I have a presentation tomorrow and it would go better for me if this was fixed


My config settings are:

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 90 seconds | Max execution memory: 128M | Max file upload: 64M

Kunena menu details:

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ID	Name	Menutype	Link	Path
521	Referral Forum	mainmenu	view=home&defaultmenu=262	referral-forum
358	About Us	mainmenu	Itemid=349	kunena-2013-01-27
346	Category List	kunena-mobile-menu	view=category&layout=list&catid=0	category-list
349	Forum	kunenamenu	view=home&defaultmenu=351	forum
350	Index	kunenamenu	view=category&layout=list	forum/index
371	Statistics	kunenamenu	view=statistics	forum/index/statistics
389	Main Forum	kunenamenu	view=category&layout=list&catid=1	forum/index/main-forum
390	Welcome Mat	kunenamenu	view=category&catid=2	forum/index/main-forum/welcome-mat
391	Suggestion Box	kunenamenu	view=category&catid=3	forum/index/main-forum/suggestion-box
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393	Sub Category 1	kunenamenu	view=category&layout=list&catid=5	forum/index/main-category/sub-category-1
394	Sub Test Category 1	kunenamenu	view=category&catid=8	forum/index/main-category/sub-category-1/sub-test-category-1
395	Sub Test Category 2	kunenamenu	view=category&catid=9	forum/index/main-category/sub-category-1/sub-test-category-2
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397	Sub Test Category 4	kunenamenu	view=category&catid=11	forum/index/main-category/sub-category-1/sub-test-category-4
398	Sub Test Category 5	kunenamenu	view=category&catid=12	forum/index/main-category/sub-category-1/sub-test-category-5
399	Sub Test Category 6	kunenamenu	view=category&catid=13	forum/index/main-category/sub-category-1/sub-test-category-6
400	Sub Category 2	kunenamenu	view=category&catid=6	forum/index/main-category/sub-category-2
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359	User List	kunenamenu	view=user&layout=list	forum/profile/user-list
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357	Search	kunenamenu	view=search	forum/search
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Joomla default template details : jf_social | author: JoomForest.com | version: 1.3 | creationdate: 01.04.13

Kunena default template details : JF Social | author: JoomForest.com | version: 1.3 | creationdate: 01.04.13

Kunena version detailed: Kunena 2.0.4 | 2013-01-18 [ Pharmacopoeia ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
disemoticons	0
template	jf_social
showannouncement	0
avataroncat	1
catimagepath	category_images
showchildcaticon	1
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	1
useredit	1
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useredittimegrace	600
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allowsubscriptions	1
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imagewidth	800
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filesize	120
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userlist_name	1
userlist_posts	1
userlist_karma	1
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latestcategory
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popsubjectcount	5
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trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
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ebaylanguagecode	en-us
sessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
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rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
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default_sort	asc
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ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	0
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latestcategory_in	1
topicicons	1
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popthankscount	5
mod_see_deleted	0
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cache	1
cache_time	60
iptracking	1
rss_feedburner_url
changename	0

| Kunena integration settings:

Warning: Spoiler!

Kunena - AlphaUserPoints Enabled: activity=1 avatar=1 profile=1 activity_points_limit=0
Kunena - Community Builder Disabled
Kunena - Gravatar Enabled: avatar=1
Kunena - JomSocial Enabled: access=1 login=1 activity=1 avatar=1 profile=0 private=1 activity_points_limit=0 activity_stream_limit=0
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Disabled

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
en-GB	English (United Kingdom)

Third-party components: AlphaUserPoints 1.8.3 | Jomsocial 2.8.4.1

Third-party SEF components: None

Plugins: JomSocial - My Kunena Forum Menu 2.0.3 | JomSocial - My Kunena Forum Posts 2.0.3 | JomSocial - Kunena Groups 2.0.3

Modules: Kunena Stats 2.0.4 | Kunena Login 2.0.4 | Kunena Search 2.0.4

The information indicates something involving AlphaUserPoints. I do not know anything about AUP, sorry. Good luck with your presentation tomorrow; maybe you can decouple AUP from your site if you don't need it for the purposes of your presentation?

Perhaps someone else in the community who has more knowledge of AUP may be able to give you better technical guidance?

How did the presentation go? Did you figure things out?

went well thanks, but no I didn't figure it out really - I now see a generic icon, even though I am using a custom icon in JomSocial - shouldn't I be seeing that?

I really can't answer questions about JomSocial or AlphaUserPoints and K 2.0.4 because

(a) I don't use JomSocial or AlphaUserPoints; and
(b) K 2.0.4 is so old that I don't remember all the things that were broken in it and that were fixed in K 3.0. We don't recommend K 2.0.4 on J! 2.5. You should seriously think about using K 3.0.1 instead.

Perhaps someone else who is interested in JomSocial, AlphaUserPoints and K 2.0.4 on J! 2.5.11 might be able to help you but most people use K 3.0.1 on J! 2.5 these days.

I don't see any upgrade paths - should I be ok to install 3 over top of 2?

2 was the latest full-release version when I started this site around 3 months ago.

I'll upgrade and see if that helps.

thanks

base wrote: I don't see any upgrade paths

I'm not sure I understand what you mean. Perhaps this topic will help you: Can you tell us what updating Kunena does?

It has always been possible - with every version of Kunena that has ever been released - to install a new, upgraded version of Kunena over a previous version of Kunena.

base wrote: [K 2.0.4] was the latest full-release version when I started this site around 3 months ago.

It is in your own interests to stay informed of news and announcements about Kunena. People can easily stay up-to-date with information about new versions and "upgrade paths" by subscribing to the category Official Announcements and News about Kunena .

I hope this information helps.