The forum is in read only mode.

We are going to change plans on our hosting. Little downtime until the change. (Yesterday)

The actual task of upgrading the server to the new base of operations will occur, starting around this evening until some hours. From this time the website will be unavailable and will remain inaccessible. And the topics are in read only modus, so you still can read your messages.

Thank you
Kunena Team

× This section is for questions directly related to the procedure for installing Kunena for the first time or upgrading from an older version of Kunena.

Use this category:
  • to ask how to install or upgrade; or
  • if you encountered problems during the installation or upgrade procedure.

Use a different category to ask questions about problems that you may be having after you successfully installed or upgraded the currently supported version. If you are unsure what is the current supported version of Kunena, please go to the download page.

Question Kunena does not upgrade and now offline

4 months 1 week ago #1 by emilymarquis
I've just tried to update to Kunena v5.1 on Joomla V3.8.7 using the Joomla template manager but I get an error message that says: "Error: Invalid Extension Update" AND "Warning: Update: : Extension: Could not open."

I've downloaded manually from your blog and tried to install manually, I then get error message: "Internal Server Error".

My forum is now offline and I need an answer ASAP to keep my customers happy. Please help!!
4 months 1 week ago #2 by 810
try to clean joomla cache, then try to install it by file. the package is on our download page.
4 months 1 week ago #3 by emilymarquis
Hi have just cleared the cache and tried to reinstall, it still gives the error of "internal server error"
4 months 1 week ago #4 by 810
could you check the error log.
Could you access the kunena backend?
4 months 1 week ago #5 by emilymarquis
Hi - I've just manually installed the extension updates, but the forum is still offline and I cannot access the Kunena backend.
4 months 1 week ago #6 by 810
can you create a super account for me, then use this [*confidential][/confidential] tags without the *
Also please add link.
  • Not Allowed: to create new topic.
  • Not Allowed: to reply.
  • Not Allowed: to add attachements.
  • Not Allowed: to edit your message.
Time to create page: 0.082 seconds