×
Blue Eagle (1.5.0) for K5.1 is released (20 Jul 2018)

Please update the Kunena Blue Eagle to 1.5.0 if you use Kunena 5.1.
We made several bug fixes and improvements. Also Blue Eagle has now all the features from Crypsis.
Download: www.kunena.org/download/templates/category/blue-eagle-5

× This section is for questions directly related to the procedure for installing Kunena for the first time or upgrading from an older version of Kunena.

Use this category:
  • to ask how to install or upgrade; or
  • if you encountered problems during the installation or upgrade procedure.

Use a different category to ask questions about problems that you may be having after you successfully installed or upgraded the currently supported version. If you are unsure what is the current supported version of Kunena, please go to the download page.

Question Can not install Kunena

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10 months 2 weeks ago #1 by spejset
Hi!
Now I've tried all the ways to install Kunene, but failed.
I get this error message:

Kunena installation failed!

Unfortunately, the installation failed due to this error:
{"success": true, "status": "33%", "current": "Installed Setup", "Log": "\ n \ t \ n \ t \ t
Installed Setup <\ / td> \ n \ t \ t \ n \ t \ t ... OK <\ / td> \ n \ t \ t <\ / td> \ n \ t <\ / tr> \ n \ t <\ / table> \ n "}


Can you help me with the installation if you get my admin login data?

Best regards
anders hidman
Sweden

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10 months 2 weeks ago #2 by 810
Replied by 810 on topic Can not install Kunena
Try first cleaning cache.
backend - system - cache - clear cache

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10 months 2 weeks ago - 10 months 2 weeks ago #3 by spejset
Replied by spejset on topic Can not install Kunena
Cleaning cach does not help. I have clened cach in my Joomla site and also in my browser, but installing Kunena still does not work.


I tried to install Kunena via Joomal1 > install from web.

I get this error message:
Kunena Installation Failed!
Sorry, installation failed with following error:
{"success":true,"status":"33%","current":"Prepare Installation","log":"\n\t\n\t\t
Prepare Installation<\/td>\n\t\t \n\t\t... OK<\/td>\n\t\t <\/td>\n\t<\/tr>\n\t<\/table>\n"}


I have Joomla! version 3.7.5 and...
...JomSocial version 4.3.4 and..
...EasyBlog version 3.9.24862 ..
...Jom Classifieds... installed

can these cause installation problems?

BR
Anders
Sweden
Last edit: 10 months 2 weeks ago by spejset.

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10 months 2 weeks ago #4 by rich
Replied by rich on topic Can not install Kunena

I have Joomla! version 3.7.5 and...

Joomla 3.7.5 should not be a problem, but this version is not up to date.

...JomSocial version 4.3.4 and..
...EasyBlog version 3.9.24862 ..
...Jom Classifieds... installed

Not sure whether this extensions has affect to the installation. But you can test it. Go to "Extensions -> Manage -> Manage" and search and disable this extensions. Then empty the cache and try it again.

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10 months 1 week ago #5 by spejset
Replied by spejset on topic Can not install Kunena

rich wrote:

I have Joomla! version 3.7.5 and...

Joomla 3.7.5 should not be a problem, but this version is not up to date.

...JomSocial version 4.3.4 and..
...EasyBlog version 3.9.24862 ..
...Jom Classifieds... installed

Not sure whether this extensions has affect to the installation. But you can test it. Go to "Extensions -> Manage -> Manage" and search and disable this extensions. Then empty the cache and try it again.


I unpublished all other extensions and then tried to install Kunena again, but it did not work.
Then I created a brand new Joomla! site and tried to install Kunena in it, with the same result, I get the same error message:

Kunena installation failed!
Unfortunately, the installation failed due to this error:
{"success": true, "status": "33%", "current": "Installed Setup", "Log": "\ n \ t \ n \ t \ t
Installed Setup <\ / td> \ n \ t \ t \ n \ t \ t ... OK <\ / td> \ n \ t \ t <\ / td> \ n \ t <\ / tr> \ n \ t <\ / table> \ n "}


Now I hope you want to help me with the installation if I post all your adminastraton login data

BR
Anders Hidman
Sweden

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10 months 1 week ago #6 by xillibit
Replied by xillibit on topic Can not install Kunena
Hello,
Do-you have in the directory logs a file named kunena.php at the root of your Joomla! installation ?

I don't provide support by PM, because this can be useful for someone else.

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10 months 1 week ago #7 by spejset
Replied by spejset on topic Can not install Kunena
I really need your help installing Kunena.
All of the things I have received from you regarding this problem have not worked!

Please, let me send you all the management data for my site so that you can do the installation.

BR
Anders Hidman
Sweden

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10 months 1 week ago #8 by 810
Replied by 810 on topic Can not install Kunena
you can paste here the details, use [confidential*] [/confidential] tags, without the *

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10 months 1 week ago #9 by spejset
Replied by spejset on topic Can not install Kunena
OK, thanks!

This message contains confidential information


I hope you succeed where I failed so many times!
Best regards
Anders Hidman
Sweden

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