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K5.1.1 is released (10 Jun 2018)

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Question Kunena email notifications

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1 year 6 months ago #1 by Vlad the Impostor
I'm getting the following message when replying to messages in a forum
SMTP connect() failed.
> https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

This appears to be a fault with the host, but they've asked me where the script is in Kunena that does the mailing, could someone tell me, please?

Also, is it, as it appears, using PHPMailer? I can't find any mail configuration in Kunena so I'd assumed it would use the Joomla settings, but I'm set up to use the SMTP mailer, so I'm a bit confused. Other mail from the site works, just not the Kunena notifications.

Lastly, I'm not sure this is the right place for this, but I have no rights whatsoever in the general forum :(

Vlad.


This message contains confidential information

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information
htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 256M | Max file upload: 256M

Kunena menu details:

Warning: Spoiler! [ Click to expand ]

Joomla default template details : shaper_helix3 | author: JoomShaper.com | version: 1.7 | creationdate: Jan 2016

Kunena default template details : Blue Eagle | author: Kunena Team | version: 4.0.12 | creationdate: 2016-10-01

Kunena version detailed: Kunena 4.0.12 | 2016-10-01 [ Lima ]
| Kunena detailed configuration:

Warning: Spoiler! [ Click to expand ]
| Kunena integration settings:
Warning: Spoiler! [ Click to expand ]
| Joomla! detailed language files installed:
Warning: Spoiler! [ Click to expand ]

Third-party components: None

Third-party SEF components: None

Plugins: None

Modules: None

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1 year 6 months ago #2 by 810
Replied by 810 on topic Kunena email notifications
To get kunena email working:

set the email address on the kunena configuration: at Forum E-mail Address option.

Then all emails, are send by the joomla mailer.

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1 year 6 months ago - 1 year 6 months ago #3 by Vlad the Impostor

810 wrote: To get kunena email working:
set the email address on the kunena configuration: at Forum E-mail Address option.
Then all emails, are send by the joomla mailer.

Thanks 810, but I'm afraid that doesn't fix it (if you mean "Forum E-mail address".on the "General" tab of the Kunena configuration).

I'm fairly sure it's my hosts' new platform that is causing the trouble, it wasn't a problem on their old platform, so I just need to know where the script is so I can tell them what to look at.
Last edit: 1 year 6 months ago by Vlad the Impostor.

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1 year 6 months ago #4 by 810
Replied by 810 on topic Kunena email notifications
we use 3 files:
github.com/Kunena/Kunena-Forum/search?ut...%9C%93&q=KunenaEmail


we use: JFactory::getMailer(); so the joomla mailer

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