Question Kunena email notifications

I'm getting the following message when replying to messages in a forum

This appears to be a fault with the host, but they've asked me where the script is in Kunena that does the mailing, could someone tell me, please?

Also, is it, as it appears, using PHPMailer? I can't find any mail configuration in Kunena so I'd assumed it would use the Joomla settings, but I'm set up to use the SMTP mailer, so I'm a bit confused. Other mail from the site works, just not the Kunena notifications.

Lastly, I'm not sure this is the right place for this, but I have no rights whatsoever in the general forum

Vlad.

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Kunena menu details:

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ID	Name	Menutype	Link	Path	In trash
271	Forum	mainmenu	view=home&defaultmenu=262	members/kunena-2016-06-07	No
262	Forum	kunenamenu	view=home&defaultmenu=264	forum	No
263	Index	kunenamenu	view=category&layout=list	forum/index	No
264	Recent Topics	kunenamenu	view=topics&mode=replies	forum/recent	No
265	New Topic	kunenamenu	view=topic&layout=create	forum/newtopic	No
266	No Replies	kunenamenu	view=topics&mode=noreplies	forum/noreplies	No
267	My Topics	kunenamenu	view=topics&layout=user&mode=default	forum/mylatest	No
268	Profile	kunenamenu	view=user	forum/profile	No
269	Help	kunenamenu	view=misc	forum/help	No
270	Search	kunenamenu	view=search	forum/search	No

Joomla default template details : shaper_helix3 | author: JoomShaper.com | version: 1.7 | creationdate: Jan 2016

Kunena default template details : Blue Eagle | author: Kunena Team | version: 4.0.12 | creationdate: 2016-10-01

Kunena version detailed: Kunena 4.0.12 | 2016-10-01 [ Lima ]
| Kunena detailed configuration:

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Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
disemoticons	0
template	blue_eagle
showannouncement	1
avataroncat	0
catimagepath	category_images
showchildcaticon	0
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	0
askemail	0
showemail	0
showuserstats	1
showkarma	0
useredit	1
useredittime	300
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	80
maxsig	300
regonly	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	-1
mailfull	1
allowavatarupload	1
allowavatargallery	1
avatarquality	75
avatarsize	200
imageheight	800
imagewidth	800
imagesize	350
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2,doc,docx,odt,ods
filesize	500
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userlist_email	0
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popsubjectcount	5
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trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
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autoembedebay	1
ebaylanguagecode	en-us
sessiontimeout	1800
highlightcode	0
rss_type	topic
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rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
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defaultpage	recent
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checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	1
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
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popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
show_list_time	720
show_session_type	2
show_session_starttime	1800
userlist_allowed	1
userlist_count_users	1
enable_threaded_layouts	1
category_subscriptions	post
topic_subscriptions	every
pubprofile	0
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	0
keywords	0
userkeywords	0
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	0
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	4
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	1
cache_time	60
iptracking	1
rss_feedburner_url
autolink	1
access_component	0
statslink_allowed	0
superadmin_userlist	0
legacy_urls	0
attachment_protection	1
categoryicons	1
avatarresizemethod	1
avatarcrop	0
user_report	1
searchtime	365
teaser	0
ebay_language	3
twitter_consumer_key
twitter_consumer_secret
allow_change_subject	1
max_links	6

| Kunena integration settings:

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Kunena - AlphaUserPoints Disabled
Kunena - Community Builder Disabled
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Disabled

| Joomla! detailed language files installed:

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Joomla! languages installed:
en-GB	English (en-GB)

Third-party components: None

Third-party SEF components: None

Plugins: None

Modules: None

To get kunena email working:

set the email address on the kunena configuration: at Forum E-mail Address option.

Then all emails, are send by the joomla mailer.

810 wrote: To get kunena email working:
set the email address on the kunena configuration: at Forum E-mail Address option.
Then all emails, are send by the joomla mailer.

Thanks 810, but I'm afraid that doesn't fix it (if you mean "Forum E-mail address".on the "General" tab of the Kunena configuration).

I'm fairly sure it's my hosts' new platform that is causing the trouble, it wasn't a problem on their old platform, so I just need to know where the script is so I can tell them what to look at.

we use 3 files:
github.com/Kunena/Kunena-Forum/search?ut...%9C%93&q=KunenaEmail


we use: JFactory::getMailer(); so the joomla mailer

Hi,

I have the same problem described above.
I'm using a smtp server.
I put in the field 'Forum E-mail Address' a valid address, but the notification emails are still sent using php mailer (I can see that in the header of the email).

Is there something else I can do to use the smtp server with Kunena?

Thanks.

BR

Nicolas