Solved New registrated users can't write messages!!

Hello,
we're using Kunena 4 for this page
armasblancas.es/index.php/foro-de-armas-blancas
recently, new registered users are not able to write new messages or answer.
Don't know what's wrong,
I tried to deactivate the "show online" option in the user details, but changed again to the original documents.

Any idea?

Thanks in advance

What exactly is the issue? There is no error message?
Please create a configuration report .

Here the config

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Missing | PHP environment: Max execution time: 60 seconds | Max execution memory: 128M | Max file upload: 32M

Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path	In trash
2378	Foro ArmasBlancas.es	mainmenu	view=category&layout=list&catid=1	foro-de-armas-blancas	No
465	Foro Armas Blancas	mainmenu	view=category&layout=list&catid=1	foro-armas-blancas	Yes
2377	Presentaciones	mainmenu	view=category&catid=15	foro-armas-blancas/presentaciones	Yes
1254	Kunena Forum	mainmenu	view=home&defaultmenu=499	contacto/kunena-forum	Yes
1255	Kunena Category	mainmenu	view=category&catid=4	contacto/kunena-forum/kunena-category	Yes
1256	Recent Topics	mainmenu	view=topics&mode=topics	contacto/kunena-forum/recent-topics	Yes
1257	General Statistics	mainmenu	view=statistics	contacto/kunena-forum/general-statistics	Yes
1258	Search Topics	mainmenu	view=search	contacto/kunena-forum/search-topics	Yes
2394	Foro de ArmasBlancas.es (2)	footermenu	view=category&layout=list&catid=0	foro-de-armas-blancas-2	Yes

Joomla default template details : jsn_megazine_pro | author: JoomlaShine.com | version: 1.0.6 | creationdate: 01/15/2016

Kunena default template details : RND Kamethyst | author: Roundtheme | version: 2.1.0 | creationdate: 2014-07-25

Kunena version detailed: Kunena 4.0.10 | 2016-02-18 [ Villavicencio ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	40
messages_per_page	25
messages_per_page_search	15
showhistory	1
historylimit	15
shownew	1
disemoticons	0
template	rnd_kamethyst
showannouncement	1
avataroncat	0
catimagepath	category_images
showchildcaticon	1
rtewidth	450
rteheight	500
enableforumjump	1
reportmsg	1
username	1
askemail	1
showemail	0
showuserstats	1
showkarma	0
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	0
allowfavorites	1
maxsubject	255
maxsig	300
regonly	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	1
mailfull	1
allowavatarupload	1
allowavatargallery	1
avatarquality	75
avatarsize	2048
imageheight	1500
imagewidth	1500
imagesize	2000
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2,doc.docx
filesize	3000
showranking	1
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_posts	1
userlist_karma	0
userlist_email	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	10
showpopsubjectstats	1
popsubjectcount	10
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
sessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	recent
default_sort	asc
sef	1
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	300
ordering_system	replyid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	0
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	0
lightbox	1
show_list_time	720
show_session_type	2
show_session_starttime	1800
userlist_allowed	1
userlist_count_users	1
enable_threaded_layouts	1
category_subscriptions	post
topic_subscriptions	every
pubprofile	0
thankyou_max	100
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	3
keywords	0
userkeywords	0
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	0
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	1
attachment_limit	40
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	1
cache_time	60
iptracking	1
rss_feedburner_url
autolink	1
access_component	1
statslink_allowed	1
superadmin_userlist	1
legacy_urls	1
attachment_protection	0
categoryicons	1
avatarresizemethod	1
avatarcrop	0
user_report	1
searchtime	365
teaser	0
ebay_language	186
twitter_consumer_key
twitter_consumer_secret
allow_change_subject	1
max_links	6

| Kunena integration settings:

Warning: Spoiler!

Kunena - AlphaUserPoints Disabled
Kunena - Community Builder Disabled
Kunena - Gravatar Disabled
Kunena - JomSocial Enabled: access=1 login=1 activity=1 avatar=1 profile=1 private=1 activity_points_limit=0
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Enabled: private=1

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
en-GB	English (en-GB)
es-ES	Spanish (español)

Third-party components: UddeIM 3.8

Third-party SEF components: None

Plugins: None

Modules: Kunena Latest 3.1.2.1 | Kunena Stats 3.1.2 | Kunena Search 3.1.2

If a new registered user tries to post a message (new topic or answer) clicking on "send" he will stay on the same page, no message will be posted.

Now I'll upload again the latest back up to the server, hopefully it will help.

Regards
surfer

Ok, I think it's solved!
I deactivated captcha and now I can post!
But it's strange as we use the captcha since about a month and only recent registered users are affected.

Any idea? I would like to use the captcha again.

Regards
surfer

maybe your kunena template doesn't work with v2 version of recaptcha

Hello,

Do-you have checked if there is an update for your Kunena template ?