Kunena 6.3.0 released

The Kunena team has announce the arrival of Kunena 6.3.0 [K 6.3.0] in stable which is now available for download as a native Joomla extension for J! 4.4.x/5.0.x/5.1.x. This version addresses most of the issues that were discovered in K 6.2 and issues discovered during the last development stages of K 6.3

Topics must relate to a currently supported version of Kunena. If you are unsure what is the current supported version of Kunena, please go to the download page.

If you are having problems then, for your own benefit, it would save us all a lot of time if you would kindly post your configuration report when you ask for help from this forum. If you do not post your configuration report we will not ask you for it but you will probably not get your problem solved, either.

Question Forum emails rejected by some mails servers

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6 years 11 months ago - 6 years 11 months ago #1 by Sloboda
Forum emails rejected by some mails servers was created by Sloboda
Hello,

i have a very very big problem because my forum and my shop are online.

So, some forum automatics mails, like notifications or return for register, are rejected by some (not all) consumers mails servers (not all).

It seem those mails servers detect spam or problem in text message (ERROR550).
I absolutly don't know what happen.

If you have an idea....

I attach the error administrator mail recieved when the issue happen.

Thanks you very much.

File Attachment:

File Name: maildelivery.txt
File Size:2 KB
Attachments:
Last edit: 6 years 11 months ago by Sloboda.

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6 years 11 months ago #2 by 810
Replied by 810 on topic Forum emails rejected by some mails servers
See: www.serversmtp.com/en/error-550

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6 years 11 months ago #3 by Sloboda
Replied by Sloboda on topic Forum emails rejected by some mails servers
Hello and thank you very much for interest,

but that's not a news letter.

The problem is address per address. For example, no problem with gmail.

With my personal address on free, i have the problem.

I have try to change the adresses of the site. xplane become contact, sale become shop,
same issue.

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6 years 11 months ago #4 by 810
Replied by 810 on topic Forum emails rejected by some mails servers
error 550 means that the email address is wrong.

If the email is correct then they have a issue, its not your fault. If there are more server providers are failing, then you need to contact your hoster.

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6 years 11 months ago #5 by Sloboda
Replied by Sloboda on topic Forum emails rejected by some mails servers
Ok, that what i have do many many times. They tell me to contact customers providers.
Like i said, i am really really bad.
Thank you for your help.
Best regards,
Guillaume.

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6 years 11 months ago #6 by xillibit
Replied by xillibit on topic Forum emails rejected by some mails servers
Hello,

The SMTP server from SFR has rejected the message like described in text file attached to your message : "550 5.7.1 Message content rejected", so the SFR server think that the message that your site want to send is a spam

It's not an issue with the mail adress but with the content of the message

What is the issue to use the STMP server from google or another service ?
I don't provide support by PM, because this can be useful for someone else.

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6 years 11 months ago - 6 years 11 months ago #7 by Sloboda
Replied by Sloboda on topic Forum emails rejected by some mails servers
Hello,
thank you very much for interest to my question.
I don't know why but i've not success to use a smtp.
sorry for my bad english.
Last edit: 6 years 11 months ago by Sloboda.

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6 years 11 months ago #8 by Sloboda
Replied by Sloboda on topic Forum emails rejected by some mails servers
I would like to use the smtp of my server but mails don't go away.

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6 years 11 months ago #9 by xillibit
Replied by xillibit on topic Forum emails rejected by some mails servers
Can-you post here please your Kunena report configuration settings ?

Which settings do-you use in SMTP tab in Joomla! configuration ?
I don't provide support by PM, because this can be useful for someone else.

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6 years 11 months ago - 6 years 11 months ago #10 by Sloboda
Replied by Sloboda on topic Forum emails rejected by some mails servers
I have try to enter 1&1 parameters and google parameters.

This message contains confidential information

Database collation check: The collation of your table fields are correct\

Joomla! SEF: Enabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |\

This message contains confidential information
htaccess: Missing | PHP environment: Max execution time: 50000 seconds | Max execution memory: 256M | Max file upload: 64M

Kunena menu details:

Warning: Spoiler!

Joomla default template details : shaper_helix3 | author: JoomShaper.com | version: 2.0 | creationdate: Jan 2016

Kunena default template details : Blue Eagle5 | author: Kunena Team | version: 1.0.3 | creationdate: 2017-02-04

Kunena template params:

Warning: Spoiler!

Kunena version detailed: Kunena 5.0.8 | 2017-05-15 [ Hoatzin ]\
| Kunena detailed configuration:

Warning: Spoiler!
| Kunena integration settings:
Warning: Spoiler!
| Joomla! detailed language files installed:
Warning: Spoiler!

Third-party components: None

Third-party SEF components: None

Plugins: None

Modules: None

}
Last edit: 6 years 11 months ago by 810.

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