Important Unable to delete posts in Trash Manager Messages

Unable to delete posts in Trash Manager Messages - I selected some posts, then press on button "Purge" - and nothing...

Hi romagromov,

Please read the information at the top of this page and follow those instructions. Have you searched the Kunena website for information about this problem?

Once you have done all that, if you still have not resolved the issue, post your configuration report.

Thanks.

Hmmm... I founded same topics, but no solution for this bug...

My config
joomla 2.5.7
Kunena 2.0.2

PHP Version 5.3.3-7+squeeze3
System Linux server0.livesmi.ru 2.6.32-5-amd64 #1 SMP Mon Mar 7 21:35:22 UTC 2011 x86_64
Build Date Jun 28 2011 08:20:54
Server API CGI/FastCGI
Virtual Directory Support disabled
Configuration File (php.ini) Path /etc/php5/cgi
Loaded Configuration File /var/www/vsehristiane/data/php-bin/php.ini
Scan this dir for additional .ini files /etc/php5/cgi/conf.d
Additional .ini files parsed /etc/php5/cgi/conf.d/adodb.ini, /etc/php5/cgi/conf.d/curl.ini, /etc/php5/cgi/conf.d/ffmpeg.ini, /etc/php5/cgi/conf.d/gc.ini, /etc/php5/cgi/conf.d/gd.ini, /etc/php5/cgi/conf.d/gmp.ini, /etc/php5/cgi/conf.d/idn.ini, /etc/php5/cgi/conf.d/imagick.ini, /etc/php5/cgi/conf.d/imap.ini, /etc/php5/cgi/conf.d/mcrypt.ini, /etc/php5/cgi/conf.d/mysql.ini, /etc/php5/cgi/conf.d/mysqli.ini, /etc/php5/cgi/conf.d/pdo.ini, /etc/php5/cgi/conf.d/pdo_mysql.ini, /etc/php5/cgi/conf.d/pdo_sqlite.ini, /etc/php5/cgi/conf.d/recode.ini, /etc/php5/cgi/conf.d/sqlite.ini, /etc/php5/cgi/conf.d/sqlite3.ini, /etc/php5/cgi/conf.d/suhosin.ini, /etc/php5/cgi/conf.d/tidy.ini, /etc/php5/cgi/conf.d/uuid.ini, /etc/php5/cgi/conf.d/xmlrpc.ini, /etc/php5/cgi/conf.d/xsl.ini
PHP API 20090626
PHP Extension 20090626
Zend Extension 220090626
Zend Extension Build API220090626, NTS
PHP Extension Build API20090626, NTS
Debug Build no
Thread Safety disabled
Zend Memory Manager enabled
Zend Multibyte Support disabled
IPv6 Support enabled
Registered PHP Streams https, ftps, compress.zlib, compress.bzip2, php, file, glob, data, http, ftp, phar, zip
Registered Stream Socket Transports tcp, udp, unix, udg, ssl, sslv3, sslv2, tls
Registered Stream Filters zlib.*, bzip2.*, convert.iconv.*, string.rot13, string.toupper, string.tolower, string.strip_tags, convert.*, consumed, dechunk, mcrypt.*, mdecrypt.*

Please post your Kunena Configuration Report.

Sorry...

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 600 seconds | Max execution memory: 1024M | Max file upload: 25M

Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path
177	Форум	kunenamenu	view=home&defaultmenu=178	forum
178	Разделы	kunenamenu	view=category&catid=0&layout=list	forum/index
179	Последние темы	kunenamenu	view=topics&layout=default&mode=replies	forum/recent
180	Новая тема	kunenamenu	view=topic&layout=create	forum/newtopic
181	Без ответов	kunenamenu	view=topics&layout=default&mode=noreplies	forum/noreplies
182	Мои темы	kunenamenu	view=topics&layout=user&mode=default	forum/mylatest
477	Мо подписки	kunenamenu	view=topics&layout=user&mode=subscriptions	forum/mo-podpiski
183	Анкета	kunenamenu	view=user	forum/profile
185	Помощь	kunenamenu	view=misc	forum/help
186	Поиск	kunenamenu	view=search	forum/search
184	Правила	kunenamenu	view=misc	forum/rules
162	Помощь по сайту. Новости.	mainmenu	view=category&catid=5	2012-10-02-11-15-34/pomosh-po-saietu-novosti-voprosy
163	Обсуждение библейских писаний	mainmenu	view=category&catid=7	2012-10-02-11-15-34/obsuzhdenie-biblejskikh-pisanij
167	Христианские вопросы	mainmenu	view=category&catid=11	2012-10-02-11-15-34/khristianskie-voprosy
165	Свидетельства	mainmenu	view=category&catid=10	2012-10-02-11-15-34/svidetelstva
174	Молитвенные нужды	mainmenu	view=category&catid=13	2012-10-02-11-15-34/molitvennye-nuzhdy
168	Счастливые истории	mainmenu	view=category&catid=12	2012-10-02-11-15-34/schastlivye-istorii
164	Жизненные ситуации	mainmenu	view=category&catid=8	2012-10-02-11-15-34/zhiznennye-situatsii
189	Здоровье. Советы. Собственный опыт.	mainmenu	view=category&catid=14	2012-10-02-11-15-34/zdorove-sovety-sobstvennyj-opyt
166	Разное	mainmenu	view=category&catid=9	2012-10-02-11-15-34/raznoe
190	Поиск по форуму	mainmenu	view=search	2012-10-02-11-15-34/poisk-po-forumu

Joomla default template details : gk_league_news | author: GavickPro | version: 3.5 | creationdate: 14 Sep 2012

Kunena default template details : Blue Eagle 2.0 | author: Kunena Team | version: 2.0.2 | creationdate: 2012-09-02

Kunena version detailed: Kunena 2.0.2 | 2012-09-02 [ Botschafter ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
disemoticons	0
template	blue_eagle
showannouncement	1
avataroncat	1
catimagepath	category_images/
showchildcaticon	1
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	0
askemail	0
showemail	0
showuserstats	1
showkarma	0
useredit	1
useredittime	216000
useredittimegrace	3000
editmarkup	1
allowsubscriptions	1
subscriptionschecked	0
allowfavorites	1
maxsubject	1000
maxsig	300
regonly	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatarupload	0
allowavatargallery	0
avatarquality	65
avatarsize	2048
imageheight	800
imagewidth	800
imagesize	500
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	120
showranking	1
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
sessiontimeout	1800
highlightcode	0
rss_type	post
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	recent
default_sort	asc
sef	1
sefutf8	0
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	1
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	0
userlist_count_users	3
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	1
thankyou_max	30
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	0
keywords	0
userkeywords	0
image_upload	everybody
file_upload	registered
topic_layout	flat
time_to_create_page	1
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	8
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	1
cache_time	120
iptracking	1
plugins	Array
enablepdf	0
jmambot	0
annmodid	62, 4719, 2606, 124, 4359, 3475
changename	0
userlist_username	1
rules_infb	1
help_infb	1
onlineusers	1

| Kunena integration settings:

Warning: Spoiler!

Kunena - AlphaUserPoints Disabled
Kunena - Community Builder Disabled
Kunena - Gravatar Disabled
Kunena - JomSocial Enabled: access=1 login=1 activity=1 avatar=1 profile=1 private=1 activity_points_limit=0 activity_stream_limit=0
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Disabled

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
en-GB	English (United Kingdom)
ru-RU	Russian

Third-party components: Jomsocial 2.6.2

Third-party SEF components: None

Plugins: JomSocial - My Kunena Forum Posts 2.0.2

Modules: Kunena Latest 2.0.2 | Kunena Search 2.0.2

I have tried to reproduce this issue at multiple times but i wasn't able to reproduce the issue.

Do you have the same when you try to delete messages in trash manager ?

Do you have the same when you try to delete messages in trash manager ?

Of course!

I have this problem in trash manager. See please this pic:






After I press on delete nothing happens...

I've seen something similar on my site.

If I select all the messages to delete then I get the same as above - Number of Items 0
But the delete button does work.
Also if I just select one message then it is listed.

I think it's a host/server/php problem as a backup of the site works fine on my PC

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 512m | Max file upload: 8M

Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path
291	Forum	kunenamenu	view=home&defaultmenu=292	forum
292	Index	kunenamenu	view=category&layout=list	forum/index
293	Recent Topics	kunenamenu	view=topics&layout=default&mode=replies	forum/recent
294	New Topic	kunenamenu	view=topic&layout=create&catid=1	forum/newtopic
295	No Replies	kunenamenu	view=topics&layout=default&mode=noreplies	forum/noreplies
296	My Topics	kunenamenu	view=topics&layout=user&mode=default	forum/mylatest
297	Profile	kunenamenu	view=user	forum/profile
298	Rules	kunenamenu	view=misc	forum/rules
299	Help	kunenamenu	view=misc	forum/help
300	Search	kunenamenu	view=search	forum/search

Joomla default template details : rt_tachyon_j16 | author: RocketTheme, LLC | version: 1.6.8 | creationdate: August 14, 2012

Kunena default template details : Blue Eagle 2.0 | author: Kunena Team | version: 2.0.2 | creationdate: 2012-09-02

Kunena version detailed: Kunena 2.0.2 | 2012-09-02 [ Botschafter ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
disemoticons	0
template	blue_eagle
showannouncement	0
avataroncat	0
catimagepath	category_images/
showchildcaticon	1
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	0
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	0
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
pubwrite	1
floodprotection	0
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatarupload	1
allowavatargallery	1
avatarquality	65
avatarsize	2048
imageheight	800
imagewidth	800
imagesize	500
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,ics,tar.bz2
filesize	1024
showranking	0
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_posts	1
userlist_karma	0
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-GB
sessiontimeout	1800
highlightcode	0
rss_type	recent
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	recent
default_sort	asc
sef	1
sefutf8	0
showimgforguest	1
showfileforguest	0
pollnboptions	20
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	2
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	1
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	1
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
show_list_time	168
show_session_type	0
show_session_starttime	0
userlist_allowed	1
userlist_count_users	1
enable_threaded_layouts	1
category_subscriptions	post
topic_subscriptions	every
pubprofile	0
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	0
keywords	0
userkeywords	0
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	0
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	8
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	0
cache_time	60
iptracking	1
changename	0
enablepdf	1
jmambot	1
annmodid	62
userlist_username	1
rules_infb	1
help_infb	1
onlineusers	1
plugins	Array

| Kunena integration settings:

Warning: Spoiler!

Kunena - AlphaUserPoints Disabled
Kunena - Community Builder Enabled: access=1 login=1 activity=1 avatar=1 profile=1 private=0
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Enabled: private=1

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
en-GB	English (United Kingdom)

Third-party components: CommunityBuilder 1.9 | UddeIM 2.8

Third-party SEF components: None

Plugins: Content - Kunena Discuss 2.0.2

Modules: None

I'am able to reproduce the issue now

I am having the same issue. I can neither restore or purge posts from the trash manager.

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 300 seconds | Max execution memory: 512M | Max file upload: 128M

Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path
172	Forum	kunenamenu	view=home&defaultmenu=173	forum
61	Forum	mainmenu	Itemid=172	kunenaforum
173	Index	kunenamenu	view=category&catid=0&layout=list	forum/index
174	Recent Topics	kunenamenu	view=topics&layout=default&mode=replies	forum/recent
175	New Topic	kunenamenu	view=topic&layout=create	forum/newtopic
176	No Replies	kunenamenu	view=topics&layout=default&mode=noreplies	forum/noreplies
177	My Topics	kunenamenu	view=topics&layout=user&mode=default	forum/mylatest
178	Profile	kunenamenu	view=user	forum/profile
179	Rules	kunenamenu	view=misc	forum/rules
180	Help	kunenamenu	view=misc	forum/help
181	Search	kunenamenu	view=search	forum/search

Joomla default template details : yoo_catalyst | author: YOOtheme | version: 1.0.6 | creationdate: July 2012

Kunena default template details : Tigra | author: Tigra Team | version: 2.0.1 | creationdate: 2012-08-15

Kunena version detailed: Kunena 2.0.3 | 2012-11-24 [ Reconciliation ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	15
messages_per_page	10
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
disemoticons	0
template	tigra
showannouncement	0
avataroncat	0
catimagepath	category_images/
showchildcaticon	1
rtewidth	450
rteheight	600
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	0
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	0
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	110
maxsig	300
regonly	0
pubwrite	0
floodprotection	15
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatarupload	1
allowavatargallery	1
avatarquality	65
avatarsize	2048
imageheight	800
imagewidth	800
imagesize	150
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	120
showranking	1
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	0
userlist_posts	1
userlist_karma	0
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	0
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	0
popusercount	10
showpopsubjectstats	1
popsubjectcount	10
usernamechange	0
showspoilertag	1
showvideotag	0
showebaytag	0
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
sessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	recent
default_sort	asc
sef	1
sefutf8	0
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	1
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	1
version_check	0
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	2
bbcode_img_secure	text
listcat_show_moderators	0
lightbox	1
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	1
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	1
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	0
keywords	0
userkeywords	0
image_upload	registered
file_upload	everybody
topic_layout	flat
time_to_create_page	1
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	8
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	1
cache_time	60
iptracking	0
rss_feedburner_url
changename	0
enablepdf	0
jmambot	0
annmodid	62
userlist_username	1
rules_infb	1
help_infb	1
onlineusers	1

| Kunena integration settings:

Warning: Spoiler!

Kunena - AlphaUserPoints Disabled
Kunena - Community Builder Disabled
Kunena - Gravatar Disabled
Kunena - JomSocial Enabled: access=1 login=1 activity=0 avatar=1 profile=1 private=1 activity_points_limit=0 activity_stream_limit=0
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Disabled

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
en-GB	English (United Kingdom)

Third-party components: Jomsocial 2.6.2

Third-party SEF components: None

Plugins: Content - Kunena Discuss 2.0.3 | JomSocial - My Kunena Forum Menu 2.0.3 | JomSocial - My Kunena Forum Posts 2.0.3 | JomSocial - Kunena Groups 2.0.3

Modules: Kunena Latest 2.0.2 | Kunena Login 2.0.2