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Question Fatal Error in phpmailer

chasbagley
Topic Author
Offline
New Member

10 years 10 months ago #1 by chasbagley

Fatal Error in phpmailer was created by chasbagley

Hello,
I started running the Kunea debug to find out exactly what is going on.
Our members have been receiving a fatal error 500 report when trying to post to a forum discussion. What I have found is that the message is actually posted but there is this error.

Fatal Error: Call to undefined function() in libraries/phpmailer/phpmailer.php on line 1921
I am not sure how to solve this issue.
Below I have included the report configuration of the site.
Any help would be greatly appreciated.
Thanks so much,
Charlie

This message contains confidential information

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Disabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information
htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 64M | Max file upload: 200M

Kunena menu details:

Warning: Spoiler!

ID Name Menutype Link Path

345 Forum forummenu view=home&defaultmenu=347 forum

376 Forum kunenamenu view=home&defaultmenu=378 forum

355 Forum mainmenu Itemid=345 kunenaforum

28 Forum mainmenu view=category&catid=0&layout=list forum

346 Index forummenu view=category&layout=list forum/index

347 Recent Topics forummenu view=topics&layout=default&mode=replies forum/recent

348 New Topic forummenu view=topic&layout=create forum/newtopic

349 No Replies forummenu view=topics&layout=default&mode=noreplies forum/noreplies

350 My Topics forummenu view=topics&layout=user&mode=default forum/mylatest

351 Profile forummenu view=user forum/profile

352 Rules forummenu view=misc forum/rules

353 Help forummenu view=misc forum/help

354 Search forummenu view=search forum/search

377 Index kunenamenu view=category&layout=list forum/index

378 Recent Topics kunenamenu view=topics&layout=default&mode=replies forum/recent

379 New Topic kunenamenu view=topic&layout=create forum/newtopic

380 No Replies kunenamenu view=topics&layout=default&mode=noreplies forum/noreplies

381 My Topics kunenamenu view=topics&layout=user&mode=default forum/mylatest

382 Profile kunenamenu view=user forum/profile

383 Rules kunenamenu view=misc forum/rules

384 Help kunenamenu view=misc forum/help

385 Search kunenamenu view=search forum/search

Joomla default template details : cyan | author: Shape5.com | version: 1.0 | creationdate: February 2012

Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.7.2 | creationdate: 2012-01-31

Kunena version detailed: Kunena 2.0.4 | 2013-01-18 [ Pharmacopoeia ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:

board_offline 0

enablerss 1

threads_per_page 20

messages_per_page 6

messages_per_page_search 15

showhistory 1

historylimit 6

shownew 1

disemoticons 0

template default

showannouncement 1

avataroncat 1

catimagepath category_images/

showchildcaticon 1

rtewidth 450

rteheight 300

enableforumjump 1

reportmsg 1

username 1

askemail 1

showemail 0

showuserstats 0

showkarma 1

useredit 1

useredittime 0

useredittimegrace 600

editmarkup 1

allowsubscriptions 1

subscriptionschecked 1

allowfavorites 1

maxsubject 50

maxsig 300

regonly 0

pubwrite 0

floodprotection 0

mailmod 1

mailadmin 1

captcha 1

mailfull 1

allowavatarupload 1

allowavatargallery 0

avatarquality 65

avatarsize 2048

imageheight 800

imagewidth 800

imagesize 150

filetypes txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2

filesize 120

showranking 1

rankimages 1

userlist_rows 30

userlist_online 1

userlist_avatar 1

userlist_name 1

userlist_posts 1

userlist_karma 1

userlist_email 0

userlist_usertype 0

userlist_joindate 1

userlist_lastvisitdate 1

userlist_userhits 1

latestcategory 0

showstats 1

showwhoisonline 1

showgenstats 1

showpopuserstats 1

popusercount 5

showpopsubjectstats 1

popsubjectcount 5

usernamechange 0

showspoilertag 1

showvideotag 1

showebaytag 1

trimlongurls 1

trimlongurlsfront 40

trimlongurlsback 20

autoembedyoutube 1

autoembedebay 1

ebaylanguagecode en-us

sessiontimeout 1800

highlightcode 0

rss_type topic

rss_timelimit month

rss_limit 100

rss_included_categories

rss_excluded_categories

rss_specification rss2.0

rss_allow_html 1

rss_author_format name

rss_author_in_title 1

rss_word_count 0

rss_old_titles 1

rss_cache 900

defaultpage recent

default_sort asc

sef 0

sefutf8 1

showimgforguest 1

showfileforguest 0

pollnboptions 4

pollallowvoteone 1

pollenabled 1

poppollscount 5

showpoppollstats 1

polltimebtvotes 00:15:00

pollnbvotesbyuser 100

pollresultsuserslist 1

maxpersotext 50

ordering_system mesid

post_dateformat ago

post_dateformat_hover datetime

hide_ip 1

imagetypes jpg,jpeg,gif,png

checkmimetypes 1

imagemimetypes image/jpeg,image/jpg,image/gif,image/png

imagequality 50

thumbheight 32

thumbwidth 32

hideuserprofileinfo put_empty

boxghostmessage 1

userdeletetmessage 2

latestcategory_in 1

topicicons 1

debug 0

catsautosubscribed 0

showbannedreason 0

version_check 1

showthankyou 1

showpopthankyoustats 1

popthankscount 5

mod_see_deleted 0

bbcode_img_secure text

listcat_show_moderators 0

lightbox 1

show_list_time 720

show_session_type 0

show_session_starttime 0

userlist_allowed 0

userlist_count_users 1

enable_threaded_layouts 0

category_subscriptions post

topic_subscriptions every

pubprofile 0

thankyou_max 10

email_recipient_count 5

email_recipient_privacy bcc

captcha_post_limit 1

keywords 0

userkeywords 0

image_upload registered

file_upload registered

topic_layout flat

time_to_create_page 1

show_imgfiles_manage_profile 1

hold_newusers_posts 0

hold_guest_posts 0

attachment_limit 8

pickup_category 0

article_display intro

send_emails 1

fallback_english 1

cache 1

cache_time 60

iptracking 1

rss_feedburner_url

enablepdf 1

jmambot 1

annmodid 62

changename 1

userlist_username 1

rules_infb 1

help_infb 1

onlineusers 1

| Kunena integration settings:

Warning: Spoiler!

Kunena - AlphaUserPoints Enabled: activity=1 avatar=0 profile=1 activity_points_limit=0
Kunena - Community Builder Disabled
Kunena - Gravatar Enabled: avatar=0
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Enabled: private=1

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:

en-GB English (United Kingdom)

Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
disemoticons	0
template	default
showannouncement	1
avataroncat	1
catimagepath	category_images/
showchildcaticon	1
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	1
showemail	0
showuserstats	0
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
pubwrite	0
floodprotection	0
mailmod	1
mailadmin	1
captcha	1
mailfull	1
allowavatarupload	1
allowavatargallery	0
avatarquality	65
avatarsize	2048
imageheight	800
imagewidth	800
imagesize	150
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	120
showranking	1
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
sessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	recent
default_sort	asc
sef	0
sefutf8	1
showimgforguest	1
showfileforguest	0
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	1
userdeletetmessage	2
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	0
lightbox	1
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	0
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	0
thankyou_max	10
email_recipient_count	5
email_recipient_privacy	bcc
captcha_post_limit	1
keywords	0
userkeywords	0
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	1
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	8
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	1
cache_time	60
iptracking	1
rss_feedburner_url
enablepdf	1
jmambot	1
annmodid	62
changename	1
userlist_username	1
rules_infb	1
help_infb	1
onlineusers	1

Joomla! languages installed:
en-GB	English (United Kingdom)

Third-party components: None

Third-party SEF components: None

Plugins: None

Modules: Kunena Login 1.7.2

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xillibit
Offline
Administrator

10 years 10 months ago #2 by xillibit

Replied by xillibit on topic Fatal Error in phpmailer

Hello,

You are using outdated versions of Joomla! and Kunena, so in a first time you need to upgrade to Joomla! 2.5.

The Kunena login module needs to be updated to 2.0.4 version.

Your error message seems to be incomplete ?

I don't provide support by PM, because this can be useful for someone else.

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