Solved K 2.0.4: Topic and Reply Counter not working

Hi,
I was part way through problem solving an issue regarding my Topic and Reply counter not working on a new forum. My man Sozzled identified I was using an outdated version Kunena(K 2.0.3.) and closed the thread before I had a chance to update and check that the problem was solved. Prior to upgrading my Kunena configuration was displaying that it was up to date so I hadn't checked the website for updates as well. Anyway I am still here as I am still experiencing the issue. New picture attached (3rd one down).

Now updated to K 2.0.4

Configuration report:

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 300 seconds | Max execution memory: 128M | Max file upload: 20M

Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path
262	Rib Forum	mainmenu	view=home&defaultmenu=252	getamongstmenu/rib-forum
252	Forum	kunenamenu	view=home&defaultmenu=254	forum
253	Index	kunenamenu	view=category&layout=list	forum/index
254	Recent Topics	kunenamenu	view=topics&mode=replies	forum/recent
255	New Topic	kunenamenu	view=topic&layout=create	forum/newtopic
256	No Replies	kunenamenu	view=topics&mode=noreplies	forum/noreplies
257	My Topics	kunenamenu	view=topics&layout=user&mode=default	forum/mylatest
258	Profile	kunenamenu	view=user	forum/profile
259	Help	kunenamenu	view=misc	forum/help
260	Search	kunenamenu	view=search	forum/search
261	Forum	mainmenu	Itemid=252	kunena-2013-01-19

Joomla default template details : yoo_drive | author: YOOtheme | version: 1.0.0 | creationdate: December 2012

Kunena default template details : Blue Eagle 2.0 | author: Kunena Team | version: 2.0.4 | creationdate: 2013-01-18

Kunena version detailed: Kunena 2.0.4 | 2013-01-18 [ Pharmacopoeia ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
disemoticons	0
template	blue_eagle
showannouncement	1
avataroncat	0
catimagepath	category_images
showchildcaticon	1
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	0
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatarupload	1
allowavatargallery	1
avatarquality	75
avatarsize	2048
imageheight	800
imagewidth	800
imagesize	150
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	120
showranking	1
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory
showstats	0
showwhoisonline	0
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
sessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	recent
default_sort	asc
sef	1
sefutf8	0
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	0
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	1
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	0
keywords	0
userkeywords	0
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	1
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	8
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	1
cache_time	60
iptracking	1
rss_feedburner_url

| Kunena integration settings:

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Kunena - AlphaUserPoints Disabled
Kunena - Community Builder Enabled: access=1 login=1 activity=1 avatar=1 profile=1 private=1
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Disabled

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
en-GB	English (United Kingdom)

Third-party components: CommunityBuilder 1.9

Third-party SEF components: None

Plugins: None

Modules: None

I closed the earlier topic for a couple of reasons but mainly because you stated that you had just installed K 2.0.3 on a brand new forum.

Mattj500 wrote: I have a brand new forum.

Is this true? Is it true that you did not have a forum before (perhaps you were using an older version of Kunena)? I have not seen this case reported before when people have a brand new forum. I have, however, seen far too many cases where people had problems upgrading from K 1.x to K 2.0.3 and that's when this issue manifested itself almost identically to the way you have described it. Given the many problems that we had with K 2.0.3, I would not recommend K 2.0.3 to anyone; that's another reason why it's not supported.

To help with this case, I think we need to be clear that we really are discussing s situation where you started with nothing, installed K 2.0.3, and then you had this problem where topics seem to show that there are no replies when, in fact, there are replies.

Please repair in your main menu (Rib Forum) your wrong menu item.
www.kunena.org/docs/Kunena_menu_issues
Afterwards go in "Backend > Kunena > Forum Tools > Recount Statistics" and recount all statistics.

Thank you Rich, the Statistics Recount option worked to update the counter. Is this something one should do from time to time? I wonder why it wasn't counting automatically?

I am unsure what you meant about repairing my menu? I looked at the link you sent and I don't have the problem that it is describing. How did you spot it on my site? Could be the picture I posted, it was cropped down, not showing all of the forum.

@Sozzled Thank you for clarifying. I installed my forum a week or so ago, so not "brand new" I guess. Anyway I am updated now. Any idea why my Kunena installation did not report that it was outdated in the configuration?

Thanks guys
Matt