Important Error 500 when displaying certain topics.

Hi there.

I have recently updated to 1.7.2 - up until then everything was fine. Now, for certain topics in the forum, the users receive an Error 500. I know the reason is that the script has been stopped because it ran for too long (shared hosting).

Fortunately I was able to spot and fix one of the threads that caused the problem. It was a recently added topic (1 entry) that only contained little text and a youtube link. When opting the topic the error was raised. So I went into sqladmin and deleted the link from the message and - voila - the error was gone.

Then i replaced the "normal" link-url with the [ video type=youtube ] tag and the error disappeared.

Before this I dumped the entire database into my backup of the site BEFORE I upgraded to K1.7.2 and displayed the thread in its original version - and NO error.

So I hoped that the error 500 would appear for EVERY video that's posted with its video url, but unfortunately, that's not the case. I have some other threads in the forum with youtube URLs in the post where its displayed normally. !?!?!?

Therefore my assumption is: Parsing the message text - particularly video URLs - has become a lot more time consuming with the latest version of Kunena or there is an error in this part of the latest version. Maybe someone in the devteam can check if some part of the relevant code has changed and examine if it may cause timeout errors in shared environments.

Thanks for your hints and thougts.

Here's my config report:

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 180 seconds | Max execution memory: 128M | Max file upload: 16M

Joomla default template details : rt_omnicron_j15 | author: RocketTheme, LLC | version: 1.5.1 | creationdate: September 13, 2010

Kunena default template details : SOCIAL - Kunena 1.6 Template | author: TemplateKunena Team | version: 1.6.2 | creationdate: 2011-01-24

Kunena version detailled: Installed version: 1.7.1 | Build: 5162 | Version name: UnderUret | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_offline	0
board_ofset	0.00
enablerss	1
enablepdf	0
threads_per_page	30
messages_per_page	25
messages_per_page_search	20
showhistory	1
historylimit	6
shownew	1
jmambot	1
disemoticons	0
template	social
showannouncement	1
avataroncat	1
catimagepath	category_images/
showchildcaticon	1
annmodid	62
rtewidth	500
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	0
useredit	1
useredittime	10000
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	100
maxsig	300
regonly	0
changename	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	1
mailfull	1
allowavatar	1
allowavatarupload	0
allowavatargallery	0
avatarquality	65
avatarsize	2048
allowimageupload	0
allowimageregupload	1
imageheight	800
imagewidth	800
imagesize	150
allowfileupload	0
allowfileregupload	1
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	500
showranking	0
rankimages	0
avatar_src	fb
fb_profile	fb
pm_component	no
userlist_rows	30
userlist_online	0
userlist_avatar	1
userlist_name	0
userlist_username	1
userlist_posts	1
userlist_karma	0
userlist_email	0
userlist_usertype	0
userlist_joindate	0
userlist_lastvisitdate	0
userlist_userhits	0
latestcategory	0
showstats	1
showwhoisonline	0
showgenstats	1
showpopuserstats	1
popusercount	20
showpopsubjectstats	1
popsubjectcount	20
usernamechange	0
rules_infb	1
rules_cid	379
help_infb	1
help_cid	1
showspoilertag	1
showvideotag	1
showebaytag	0
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	0
ebaylanguagecode	en-us
fbsessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
fbdefaultpage	recent
default_sort	asc
alphauserpointsnumchars	0
sef	0
sefcats	0
sefutf8	1
showimgforguest	0
showfileforguest	0
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	20
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	replyid
post_dateformat	datetime_today
post_dateformat_hover	datetime_today
hide_ip	1
js_actstr_integration	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
integration_access	jomsocial
integration_login	jomsocial
integration_avatar	jomsocial
integration_profile	jomsocial
integration_private	jomsocial
integration_activity	jomsocial
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
onlineusers	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	20
mod_see_deleted	1
bbcode_img_secure	text
listcat_show_moderators	0
lightbox	1
activity_limit	500
show_list_time	168
show_session_type	0
show_session_starttime	0
userlist_allowed	1
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	0
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
email_visible_address
captcha_post_limit	0

Third-party components: Jomsocial 2.0.6

Third-party SEF components: None

Plugins: System - Mootools Upgrade: Enabled | System - Mootools12: Disabled | My Kunena Forum Menu 1.6.2 | My Kunena Forum Posts 1.6.0-RC1

Modules: Kunena Latest 1.7.1

OK. Studying my own configuration file I realized that I upgraded from 1.7.0 to 1.7.1 - and not to 1.7.2 as I thought (must have been 2 days befor the release to 1.7.2).

I also realized that some of the plugins and modules were prior to this date. So I updated everything to the latest and greatest. I also looked at the changelog.php in the new version and realized that some "fatal errors" have been fixed in 1.7.2

So far, the error is gone.

I should have been more thorough researching my own mess.

Thanks for being there!

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 180 seconds | Max execution memory: 128M | Max file upload: 16M

Kunena menu details:

Joomla default template details : rt_omnicron_j15 | author: RocketTheme, LLC | version: 1.5.1 | creationdate: September 13, 2010

Kunena default template details : SOCIAL - Kunena 1.6 Template | author: TemplateKunena Team | version: 1.6.2 | creationdate: 2011-01-24

Kunena version detailled: Installed version: 1.7.2 | Build: 5215 | Version name: Omega | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_offline	0
board_ofset	0.00
enablerss	1
enablepdf	0
threads_per_page	30
messages_per_page	25
messages_per_page_search	20
showhistory	1
historylimit	6
shownew	1
jmambot	1
disemoticons	0
template	social
showannouncement	1
avataroncat	1
catimagepath	category_images/
showchildcaticon	1
annmodid	62
rtewidth	500
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	0
useredit	1
useredittime	10000
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	100
maxsig	300
regonly	0
changename	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	1
mailfull	1
allowavatar	1
allowavatarupload	0
allowavatargallery	0
avatarquality	65
avatarsize	2048
allowimageupload	0
allowimageregupload	1
imageheight	800
imagewidth	800
imagesize	150
allowfileupload	0
allowfileregupload	1
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	500
showranking	0
rankimages	0
avatar_src	fb
fb_profile	fb
pm_component	no
userlist_rows	30
userlist_online	0
userlist_avatar	1
userlist_name	0
userlist_username	1
userlist_posts	1
userlist_karma	0
userlist_email	0
userlist_usertype	0
userlist_joindate	0
userlist_lastvisitdate	0
userlist_userhits	0
latestcategory	0
showstats	1
showwhoisonline	0
showgenstats	1
showpopuserstats	1
popusercount	20
showpopsubjectstats	1
popsubjectcount	20
usernamechange	0
rules_infb	1
rules_cid	379
help_infb	1
help_cid	1
showspoilertag	1
showvideotag	1
showebaytag	0
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	0
ebaylanguagecode	en-us
fbsessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
fbdefaultpage	recent
default_sort	asc
alphauserpointsnumchars	0
sef	0
sefcats	0
sefutf8	1
showimgforguest	0
showfileforguest	0
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	20
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	replyid
post_dateformat	datetime_today
post_dateformat_hover	datetime_today
hide_ip	1
js_actstr_integration	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
integration_access	jomsocial
integration_login	jomsocial
integration_avatar	jomsocial
integration_profile	jomsocial
integration_private	jomsocial
integration_activity	jomsocial
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
onlineusers	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	20
mod_see_deleted	1
bbcode_img_secure	text
listcat_show_moderators	0
lightbox	1
activity_limit	500
show_list_time	168
show_session_type	0
show_session_starttime	0
userlist_allowed	1
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	0
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
email_visible_address
captcha_post_limit	0

Third-party components: Jomsocial 2.0.6

Third-party SEF components: None

Plugins: System - Mootools Upgrade: Enabled | System - Mootools12: Disabled | My Kunena Forum Menu 1.7.1 | My Kunena Forum Posts 1.7.1

Modules: Kunena Latest 1.7.2 | Kunena Stats 1.7.2

Good work and thank you for following through on your problems. I hope that this topic serves as a good example of the importance of including the configuration report when people ask questions on this forum.