Question 500 Internal Server Error

Hi there,

I've just installed a fresh version of the forum into my site and came up with a 500 Internal Server Error.

500 Internal Server Error
Fatal Error was detected!

Please contact the site owner.

It makes no mention whatsoever what the issue is and hence I can't begin to work out what the problem is. My configuration settings are as follows:

Database collation check: The collation of your table fields are correct

Legacy mode: Enabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 120 seconds | Max execution memory: 200M | Max file upload: 20M

Joomla default template details : jaw057 | author: www.JoomlArtWork.com | version: 1.0 | creationdate: 2009-10-02

Kunena default template details : Example Template | author: Kunena Team | version: 1.6.5 | creationdate: 2011-07-27

Kunena version detailled: Installed version: 1.6.5 | Build: 5005 | Version name: Babel | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_title	Kunena
board_offline	0
board_ofset	0.00
offline_message	<h2>The Forum is currently offline for maintenance.</h2> <div>Check back soon!</div>
enablerss	1
enablepdf	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
jmambot	0
disemoticons	0
template	example
showannouncement	1
avataroncat	0
catimagepath	category_images/
showchildcaticon	1
annmodid	62
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
changename	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatar	1
allowavatarupload	1
allowavatargallery	1
avatarquality	65
avatarsize	2048
allowimageupload	0
allowimageregupload	1
imageheight	800
imagewidth	800
imagesize	150
allowfileupload	0
allowfileregupload	1
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	120
showranking	1
rankimages	1
avatar_src	fb
fb_profile	fb
pm_component	no
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_username	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
rules_infb	1
rules_cid	1
help_infb	1
help_cid	1
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
fbsessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
fbdefaultpage	recent
default_sort	asc
alphauserpointsnumchars	0
sef	1
sefcats	0
sefutf8	0
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
js_actstr_integration	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
integration_access	auto
integration_login	auto
integration_avatar	auto
integration_profile	auto
integration_private	auto
integration_activity	auto
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
onlineusers	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
activity_limit	0
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	0
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	1
thankyou_max	10

Third-party components: CommunityBuilder 1.7

Third-party SEF components: None

Plugins: System - Mootools Upgrade: Disabled | System - Mootools12: Disabled

Modules: None

Please help.

Hello,

please disable legacy mode, then enable debug mode both in Kunena and Joomla configuration panel to see what's happen

I received the following message:

Fatal Error: require_once() [function.require]: Failed opening required '../functions.php' (include_path='.:/usr/local/php5/lib/php') in templates/jaw057/html/modules.php on line 5

The error was detected in the Jaw057 Template.

I'm don't know much about php coding but I do know that functions.php exists where it should be. How does one fix this? :huh:

Mmmm, a quick search of this forum gave me the answer, changing require_once('../functions.php') to just ('../functions.php').

Thank you for your help.

Actually that doesn't work... It will likely cause other issues with your template.

As the error says, the issue is in your template -- you should probably talk with the author or change the template to better one