Question Avatars Not Uploading for Forum Users

Hi guys
First off, thanks for this wonderful Joomla tool.
I am having an issue with myself and members being not being able to upload avatar images onto the forum. Simply just doesn't work. I have updated the forum recently and still no joy.

Here is my config info: (any help would be wonderful) thanks!

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Disabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 128M | Max file upload: 64M

Joomla default template details : gamerlife | author: LAW | version: 1.0 | creationdate: 2010-10-05

Kunena default template details : InfinityHU | author: PedroHSI | version: 1.6.0 | creationdate: 2010-07-21

Kunena version detailled: Installed version: 1.7.0 | Build: 5135 | Version name: Tale | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_title	LAW Forum
board_offline	0
board_ofset	0.00
offline_message	<h2>The Forum is currently offline for maintenance.</h2> <div>Check back soon!</div>
enablerss	1
enablepdf	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
jmambot	0
disemoticons	0
template	infinityhu16
showannouncement	1
avataroncat	0
catimagepath	category_images/
showchildcaticon	1
annmodid	62
rtewidth	550
rteheight	400
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
changename	1
pubwrite	0
floodprotection	10
mailmod	1
mailadmin	1
captcha	0
mailfull	1
allowavatar	1
allowavatarupload	1
allowavatargallery	1
avatarquality	100
avatarsize	2048
allowimageupload	0
allowimageregupload	1
imageheight	800
imagewidth	800
imagesize	2450
allowfileupload	0
allowfileregupload	1
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2,gif
filesize	120
showranking	1
rankimages	1
avatar_src	fb
fb_profile	fb
pm_component	no
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_username	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
rules_infb	1
rules_cid	2
help_infb	1
help_cid	2
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
fbsessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
fbdefaultpage	recent
default_sort	asc
alphauserpointsnumchars	0
sef	1
sefcats	0
sefutf8	0
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
js_actstr_integration	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	85
thumbheight	200
thumbwidth	200
hideuserprofileinfo	put_empty
integration_access	auto
integration_login	auto
integration_avatar	kunena
integration_profile	kunena
integration_private	auto
integration_activity	auto
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
onlineusers	1
debug	0
catsautosubscribed	0
showbannedreason	1
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	1
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
activity_limit	0
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	0
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	1
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
email_visible_address
captcha_post_limit	0
recaptcha_publickey
recaptcha_privatekey
recaptcha_theme	white

Third-party components: None

Third-party SEF components: None

Plugins: System - Mootools Upgrade: Enabled | System - Mootools12: Disabled | Kunena Discuss 1.6.0-RC1

Modules: Kunena Latest 1.6.0-RC1 | Kunena Stats 1.6.0-RC2

Just a site note: You should upgrade Kunena to 1.7.1 and either uninstall Kunena Latest & Kunena Stats or upgrade them as well.

What happens when you upload avatar? Did you check file permissions under media/kunena/avatars?

thanks for the quick response. Are you suggesting i install joomla 1.7 and load kunena on there? Or just download and upload the 1.7.1 into j1.5 (i just uploaded the new version 2 weeks ago)

I do plan on redesigning my site in j1.7 and reallllly want to know how to transfer all the forum posts from j1.5 to j1.7 - any ideas?

To answer your question about file permissions. before writing this post, i did set all permissions in that folder path to 777 to test and see if that was the issue. No joy there.

As i said earlier, if i can take my forum posts from j1.5 to my new j1.7 site (already up and ready to go) that would great. please instruct.

Thanks again for the quick reply!


P.S i know this post is about avatars not being able to upload, sorry to mix it up with j1.7 conversion stuff.. you had brought up a great point though that i was planning on asking soon.

I just said that we just released Kunena 1.7.1 and you should be using it because of it fixes a few issues in older release. And as you're doing it, check if you need latest & statistics module -- if yes, install new versions; if not, remove both old ones.

I am generally against using 0777 permissions in anywhere, especially if you're in shared host. Usually if Kunena fails to upload avatar, it should show some kind of error message. Did you see any notification? Also can you change avatar by using the gallery? When you upload the new avatar, the file is stored into:

media/kunena/avatars/users/avatarXXX.jpg (where XXX is user ID and extension can be something else as well)

Does the file exists? Is the date new? Are the permissions for this file OK?

Kunena also stores resized variants from the avatar. They are located in:

media/kunena/avatars/resized/sizeXXX (there are many folders like this)

Directory structure and filename should be the same, and you should see images in there, too. Please check it, too (or just remove every directory under resized and check if the structure gets created on page load.


BTW: I was not talking anything from Joomla 1.7, just Kunena..

When you're upgrading your site, please use the latest version of JUpgrade to do it. It will migrate Kunena, too.

I just said that we just released Kunena 1.7.1 and you should be using it because of it fixes a few issues in older release. And as you're doing it, check if you need latest & statistics module -- if yes, install new versions; if not, remove both old ones.

Gotchya! i figured this out after i posted and downloaded the new forum and installed it along with uninstalling the two modules you spoke of and reinstalled the new ones. thanks you! I did a test on the file upload and still doesn't work for me.

I am generally against using 0777 permissions in anywhere, especially if you're in shared host. Usually if Kunena fails to upload avatar, it should show some kind of error message. Did you see any notification? Also can you change avatar by using the gallery?....

Ok i set them back to 755 as they all were. There is no error message just shoots me "to the top" and doesn't show the new upload... I can use the default avatars by clicking them, that does work.

When you upload the new avatar, the file is stored into:
media/kunena/avatars/users/avatarXXX.jpg (where XXX is user ID and extension can be something else as well)
Does the file exists? Is the date new? Are the permissions for this file OK?
Kunena also stores resized variants from the avatar. They are located in:
media/kunena/avatars/resized/sizeXXX (there are many folders like this)

All seems correct here, yes they are all there with 755 permissions on the folders.

When you're upgrading your site, please use the latest version of JUpgrade to do it. It will migrate Kunena, too.

I was doing some research on this a little bit ago, lead me to "JUpgrade" peeps were saying it don't work well with Kunena but perhaps they fixed it with a new update! this would be great!


It must be something within the template i am using or perhaps some conflict with a plugin or modules, i just can't figure it out. I have been uninstalling stuff that i think it might conflict with "moo tools extensions " etc... but still no joy. If you think it would help to loginto my site and take a quick gander at it, i can issue you a password etc.. i understand if that's to much to ask.

Either way, thank you for your quick and friendly responses!

well, I've made the upgrade to 1,7 all seems fine on the upload side of things here now. must have been a conflict with an extension. thanks you again for this great tool and for your help!

Kunena rocks!