Kunena 6.1.3.2 Released

The Kunena team has announce the arrival of Kunena 6.1.3.2 [K 6.1.3] which is now available for download as a native Joomla extension for J! 4.2.x/4.3.x. This version addresses most of the issues that were discovered in K 6.1.0 and issues discovered during the last development stages of K 6.1

This is not a support forum for AlphaUserPoints or its related products. For AlphaUserPoints support you should visit AlphaPlug .

The information given in this category is intended to guide users who want to use AlphaUserPoints with Kunena and, mostly, was written by Kunena users. The information here is not necessarily accurate, up-to-date nor is it intended to replace the support given by the developers of AlphaUserPoints.

If you are having problems then, for your own benefit, it would save us all a lot of time if you would kindly post your configuration report when you ask for help from this forum. If you do not post your configuration report we will not ask you for it but you will probably not get your problem solved, either.

Question Internal 500 Error when configuring Users Backend.

stewart9643
Topic Author
Offline
New Member

7 years 1 month ago - 7 years 1 month ago #1 by stewart9643

Internal 500 Error when configuring Users Backend. was created by stewart9643

500 Internal Server Error
Fatal Error was detected!

The error was detected in the Kunena - Altauserpoints Plugin.

Fatal Error: Call to undefined method AltaUserPointsHelper::getAupAvatar() in plugins/kunena/altauserpoints/avatar.php on line 63.

Front end errors out whenever the Kunena - Altauserpoints Plugin is published. Backend still works unless you try to configure users in the Kunena menu. Then the above error occurrs. When plugin is unpublished, errors disappear.

Thanks

This message contains confidential information

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information
htaccess: Missing | PHP environment: Max execution time: 30 seconds | Max execution memory: 256M | Max file upload: 32M

Kunena menu details:

Warning: Spoiler!

ID Name Menutype Link Path In trash

441 Forum mainmenu view=home&defaultmenu=268 forum-2 No

442 Index mainmenu view=category&layout=list forum-2/index No

443 Recent Topics mainmenu view=topics&mode=replies forum-2/recent No

444 New Topic mainmenu view=topic&layout=create forum-2/newtopic No

445 No Replies mainmenu view=topics&mode=noreplies forum-2/noreplies No

446 My Topics mainmenu view=topics&layout=user&mode=default forum-2/mylatest No

447 Profile mainmenu view=user forum-2/profile No

448 Help mainmenu view=misc forum-2/help No

449 Search mainmenu view=search forum-2/search No

266 Forum kunenamenu view=home&defaultmenu=268 forum No

267 Index kunenamenu view=category&layout=list forum/index No

268 Recent Topics kunenamenu view=topics&mode=replies forum/recent No

269 New Topic kunenamenu view=topic&layout=create forum/newtopic No

270 No Replies kunenamenu view=topics&mode=noreplies forum/noreplies No

271 My Topics kunenamenu view=topics&layout=user&mode=default forum/mylatest No

272 Profile kunenamenu view=user forum/profile No

273 Help kunenamenu view=misc forum/help No

274 Search kunenamenu view=search forum/search No

275 Forum mainmenu Itemid=266 kunena-2016-07-19 Yes

427 Forums mainmenu view=home&defaultmenu=251 forums Yes

Joomla default template details : jp-group | author: JoomlaPlates | version: 1.0.001 | creationdate: July 2014

Kunena default template details : Crypsis | author: Kunena Team | version: 5.0.0-RC5 | creationdate: 2016-07-19

Kunena version detailed: Kunena 5.0.0-RC5 | 2016-07-19 [ RC5 ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:

board_offline 0

enablerss 1

threads_per_page 20

messages_per_page 6

messages_per_page_search 15

showhistory 1

historylimit 6

shownew 1

disemoticons 0

template crypsis

showannouncement 1

avataroncat 0

catimagepath category_images

showchildcaticon 1

rtewidth 450

rteheight 300

enableforumjump 1

reportmsg 1

username 1

askemail 0

showemail 0

showuserstats 1

showkarma 1

useredit 1

useredittime 0

useredittimegrace 600

editmarkup 1

allowsubscriptions 1

subscriptionschecked 1

allowfavorites 1

maxsubject 50

maxsig 300

regonly 0

pubwrite 0

floodprotection 0

mailmod 0

mailadmin 0

captcha 0

mailfull 1

allowavatarupload 1

allowavatargallery 1

avatarquality 75

avatarsize 2048

imageheight 800

imagewidth 800

imagesize 150

filetypes txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2

filesize 120

showranking 1

rankimages 1

userlist_rows 30

userlist_online 1

userlist_avatar 1

userlist_posts 1

userlist_karma 1

userlist_email 0

userlist_joindate 1

userlist_lastvisitdate 1

userlist_userhits 1

latestcategory

showstats 1

showwhoisonline 1

showgenstats 1

showpopuserstats 1

popusercount 5

showpopsubjectstats 1

popsubjectcount 5

showspoilertag 1

showvideotag 1

showebaytag 1

trimlongurls 1

trimlongurlsfront 40

trimlongurlsback 20

autoembedyoutube 1

autoembedebay 1

ebaylanguagecode en-us

sessiontimeout 1800

highlightcode 0

rss_type topic

rss_timelimit month

rss_limit 100

rss_included_categories

rss_excluded_categories

rss_specification rss2.0

rss_allow_html 1

rss_author_format name

rss_author_in_title 1

rss_word_count 0

rss_old_titles 1

rss_cache 900

defaultpage recent

default_sort asc

sef 1

showimgforguest 1

showfileforguest 1

pollnboptions 4

pollallowvoteone 1

pollenabled 1

poppollscount 5

showpoppollstats 1

polltimebtvotes 00:15:00

pollnbvotesbyuser 100

pollresultsuserslist 1

maxpersotext 50

ordering_system mesid

post_dateformat ago

post_dateformat_hover datetime

hide_ip 1

imagetypes jpg,jpeg,gif,png

checkmimetypes 1

imagemimetypes image/jpeg,image/jpg,image/gif,image/png

imagequality 50

thumbheight 32

thumbwidth 32

hideuserprofileinfo put_empty

boxghostmessage 0

userdeletetmessage 0

latestcategory_in 1

topicicons 1

debug 0

catsautosubscribed 0

showbannedreason 0

showthankyou 1

showpopthankyoustats 1

popthankscount 5

mod_see_deleted 0

bbcode_img_secure text

listcat_show_moderators 1

lightbox 1

show_list_time 720

show_session_type 2

show_session_starttime 1800

userlist_allowed 0

userlist_count_users 1

enable_threaded_layouts 0

category_subscriptions post

topic_subscriptions every

pubprofile 0

thankyou_max 10

email_recipient_count 0

email_recipient_privacy bcc

captcha_post_limit 0

image_upload registered

file_upload registered

topic_layout flat

time_to_create_page 1

show_imgfiles_manage_profile 1

hold_newusers_posts 0

hold_guest_posts 0

attachment_limit 8

pickup_category 0

article_display intro

send_emails 1

fallback_english 1

cache 1

cache_time 60

iptracking 1

rss_feedburner_url

autolink 1

access_component 1

statslink_allowed 1

superadmin_userlist 0

legacy_urls 0

attachment_protection 0

categoryicons 1

avatarresizemethod 1

avatarcrop 0

user_report 1

searchtime 365

teaser 0

ebay_language 0

twitter_consumer_key

twitter_consumer_secret

allow_change_subject 1

max_links 6

read_only 0

ratingenabled 0

url_subject_topic 0

log_moderation 0

attach_start 0

attach_end 14

google_map_api_key

attachment_utf8 1

autoembedsoundcloud 1

| Kunena integration settings:

Warning: Spoiler!

Kunena - AlphaUserPoints Disabled
Kunena - AltaUserPoints Disabled
Kunena - Community Builder Enabled: access=1 login=1 activity=1 avatar=1 profile=1 private=1
Kunena - Easyblog Disabled
Kunena - Easyprofile Disabled
Kunena - Easysocial Disabled
Kunena - Gravatar Enabled: avatar=1
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Enabled: private=1

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:

en-GB English (en-GB)

Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
disemoticons	0
template	crypsis
showannouncement	1
avataroncat	0
catimagepath	category_images
showchildcaticon	1
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatarupload	1
allowavatargallery	1
avatarquality	75
avatarsize	2048
imageheight	800
imagewidth	800
imagesize	150
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	120
showranking	1
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
sessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	recent
default_sort	asc
sef	1
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	0
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
show_list_time	720
show_session_type	2
show_session_starttime	1800
userlist_allowed	0
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	0
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	0
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	1
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	8
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	1
cache_time	60
iptracking	1
rss_feedburner_url
autolink	1
access_component	1
statslink_allowed	1
superadmin_userlist	0
legacy_urls	0
attachment_protection	0
categoryicons	1
avatarresizemethod	1
avatarcrop	0
user_report	1
searchtime	365
teaser	0
ebay_language	0
twitter_consumer_key
twitter_consumer_secret
allow_change_subject	1
max_links	6
read_only	0
ratingenabled	0
url_subject_topic	0
log_moderation	0
attach_start	0
attach_end	14
google_map_api_key
attachment_utf8	1
autoembedsoundcloud	1

Joomla! languages installed:
en-GB	English (en-GB)

Third-party components: CommunityBuilder 2.0.14+build.2016.07.19.01.59.29.f1d8bdbed | UddeIM 3.9

Third-party SEF components: None

Plugins: Search - Kunena Search 3.1.2

Modules: Kunena Latest 3.1.2.1 | Kunena Stats 3.1.2 | Kunena Login 3.1.2 | Kunena Search 3.1.2

Last edit: 7 years 1 month ago by stewart9643. Reason: Added config details

Please Log in or Create an account to join the conversation.

xillibit
Offline
Administrator

7 years 1 month ago #2 by xillibit

Replied by xillibit on topic Internal 500 Error when configuring Users Backend.

Hello,

Thanks for report, i will take look. Which version of AltaUserPoints are-you uisng ?

I don't provide support by PM, because this can be useful for someone else.

Please Log in or Create an account to join the conversation.

davidsmith150
Offline
New Member

6 years 10 months ago - 6 years 10 months ago #3 by davidsmith150

Replied by davidsmith150 on topic Internal 500 Error when configuring Users Backend.

I have installed new site in Kunena and its working fine, but when i checked its back-end (administrator) got 500 Internal Server Error.

Note: Site is working fine in Local server.

Please suggestion me any solution.
Regards,
David

Last edit: 6 years 10 months ago by davidsmith150.

Please Log in or Create an account to join the conversation.

810
Offline
Administrator

6 years 10 months ago #4 by 810

Replied by 810 on topic Internal 500 Error when configuring Users Backend.

please look in the error log, for the error message

Please Log in or Create an account to join the conversation.

Time to create page: 0.375 seconds