Question 500 internal server error

Hi

We have experienced a problem within the last 6 hours, and cant figure out what went wrong.

Unfortunately, we did not discover the problem, until long after its accurance, so we dont know what could be the cause.

Does anyone know what a 500 internal server error is?

BTW - we can show the index, if we type the URL, but cant access entry page or any sektions.

Here is the config report:

Database collation check: The collation of your table fields are correct

Legacy mode: Enabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 3000 seconds | Max execution memory: 128M | Max file upload: 200M

Joomla default template details : rhuk_milkyway | author: Andy Miller | version: 1.0.2 | creationdate: 11/20/06

Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.6.4 | creationdate: 2011-05-07

Kunena version detailled: Installed version: 1.6.4 | Build: 4832 | Version name: Kerkrade | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_title	Alt om Android
board_offline	1
board_ofset	0.00
offline_message	<h2>Forummet er for øjeblikket under opdatering.</h2> <div>Kig ind igen snart!</div>
enablerss	1
enablepdf	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	0
historylimit	6
shownew	1
jmambot	0
disemoticons	0
template	default
showannouncement	1
avataroncat	0
catimagepath	category_images/
showchildcaticon	1
annmodid	62
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	255
maxsig	300
regonly	0
changename	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatar	1
allowavatarupload	1
allowavatargallery	1
avatarquality	65
avatarsize	2048
allowimageupload	0
allowimageregupload	1
imageheight	800
imagewidth	800
imagesize	150
allowfileupload	0
allowfileregupload	1
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	120
showranking	1
rankimages	1
avatar_src	fb
fb_profile	fb
pm_component	no
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_username	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
rules_infb	1
rules_cid	1
help_infb	1
help_cid	1
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
fbsessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
fbdefaultpage	recent
default_sort	asc
alphauserpointsnumchars	0
sef	1
sefcats	0
sefutf8	0
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	replyid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
js_actstr_integration	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
integration_access	auto
integration_login	auto
integration_avatar	auto
integration_profile	auto
integration_private	uddeim
integration_activity	auto
boxghostmessage	0
userdeletetmessage	1
latestcategory_in	1
topicicons	1
onlineusers	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
activity_limit	0
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	0
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	disabled
topic_subscriptions	disabled
pubprofile	1

Third-party components: CommunityBuilder 1.4 | UddeIm 2.3

Third-party SEF components: None

Plugins: System - Mootools Upgrade: Enabled | System - Mootools12: Disabled

Modules: Kunena Latest 1.6.4 | Kunena Search 1.6.4

seems that it was BoWoB chat that was causing the problem, though deactived... is there away to have both functioning at the same time? can you tell that from the given information?

larsn84 wrote: Does anyone know what a 500 internal server error is?

In general terms, HTTP 500 Internal Server errors are bad things and they are not always easy to diagnose. When you use Joomla, an HTTP 500 error usually means that you are using a Joomla extension that does not meet Joomla's coding standards or an extension that is trying to leverage data in a way that the developer of that extension anticipated.

When it comes to Kunena, an HTTP 500 error usually means that you are using another extension (e.g. a module, plugin, template, component or language) that was not designed properly to work with Kunena. If you enable Joomla's debug mode (explained here, in K 1.6.4 HTTP 500 server error , you may get more detailed information than the rather unhelpful "Fatal Error was detected!" message.

There is also a good chance that you have an old J! 1.0 component, template, plugin, module or language on your system. Please read the important information about using legacy mode and try to eliminate outdated Joomla extensions from your system. Apart from this, I cannot see anything from your K 1.6 configuration report that indicates what, specifically, is causing this error.

In summary, enable debug mode (as I mentioned above) and let us know what you find.

Well,

I'm mindboggled...

I'm having a 500 internal server error to.

@sozzled; I didn't install modules or components. To be honest, I didn't change a thing. A few hours ago Kunena worked like a charm. And now it suddenly doesn't.

Any idea's on how to tackle this problem?

Cheerio
Elma

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Enabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 128 seconds | Max execution memory: 175M | Max file upload: 32M

Joomla default template details : gk_coffe | author: GavickPro | version: 1.6 | creationdate: 1 March 2011

Kunena default template details : Example Template | author: Kunena Team | version: 1.6.4 | creationdate: 2011-05-07

Kunena version detailled: Installed version: 1.6.4 | Build: 4832 | Version name: Kerkrade | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_title	www.ikbensingle.be
board_offline	1
board_ofset	0.00
offline_message	<h2>Het forum is momenteel in onderhoudsmodus. </h2> <div>Dit zal weldra verholpen zijn.</div>
enablerss	1
enablepdf	0
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
jmambot	0
disemoticons	0
template	example
showannouncement	1
avataroncat	0
catimagepath	category_images/
showchildcaticon	1
annmodid	62
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	0
showkarma	0
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	1
changename	0
pubwrite	0
floodprotection	0
mailmod	1
mailadmin	1
captcha	0
mailfull	0
allowavatar	1
allowavatarupload	1
allowavatargallery	0
avatarquality	65
avatarsize	2048
allowimageupload	0
allowimageregupload	1
imageheight	800
imagewidth	800
imagesize	150
allowfileupload	0
allowfileregupload	1
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	120
showranking	1
rankimages	1
avatar_src	fb
fb_profile	fb
pm_component	no
userlist_rows	30
userlist_online	1
userlist_avatar	0
userlist_name	0
userlist_username	1
userlist_posts	1
userlist_karma	0
userlist_email	0
userlist_usertype	0
userlist_joindate	0
userlist_lastvisitdate	1
userlist_userhits	0
latestcategory
showstats	0
showwhoisonline	0
showgenstats	0
showpopuserstats	0
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
rules_infb	1
rules_cid	1
help_infb	1
help_cid	1
showspoilertag	1
showvideotag	1
showebaytag	0
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	0
ebaylanguagecode	en-us
fbsessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
fbdefaultpage	recent
default_sort	asc
alphauserpointsnumchars	0
sef	1
sefcats	0
sefutf8	0
showimgforguest	0
showfileforguest	0
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
js_actstr_integration	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
integration_access	auto
integration_login	joomla
integration_avatar	none
integration_profile	auto
integration_private	auto
integration_activity	auto
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
onlineusers	0
debug	0
catsautosubscribed	0
showbannedreason	1
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
activity_limit	0
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	1
userlist_count_users	0
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	0

Third-party components: None

Third-party SEF components: None

Plugins: System - Mootools Upgrade: Disabled | System - Mootools12: Disabled

Modules: Kunena Latest 1.6.4

Elma wrote: Any idea's on how to tackle this problem?

Yes. enable Joomla's debug mode (explained here, in K 1.6.4 HTTP 500 server error , you may get more detailed information than the rather unhelpful "Fatal Error was detected!" message.

Elma wrote: A few hours ago Kunena worked like a charm. And now it suddenly doesn't.

Do you mean none of Kunena works at all? The cause may be a database corruption (it happens) or it may be in response to some unexpected action on your part. For example, if you use the poll feature in Kunena and press the vote button without selecting a choice, that will give you a HTTP 500 error. It's important to know what are you did to obtain the HTTP 500 error as much as what's happening at the server end that generates the response.