Question 0 members, 0 guests

Hi,

It seems quite often that this is requested and it is usually a syncing error but for me this is different.

Instead of showing a different number of members/guests it shows none at all even though underneath it shows the names of those which have been on in the last 60 minutes. I am trying to work out or find which .php file it takes this from so I can re-install just that .php file to see if that fixes it. I thought it would be kenune.who.class but it doesnt appear to be the correct one.

Any ideas greatly appreciated.

Mark.

We ask people who post in the Support category to read the posting guidelines first. If people read the posting guidelines (that appear at the top of this page) it will save us time asking for information that should have been given when the topic was created and it will mean that people will get their questions answered faster. Without that information all we can say is read the K 1.6 Technical Requirements and make sure that you are using all the right software ... and that's not very helpful advice, is it? :dry:

I went to your site - finding that, in itself, required a small amount of detective work - and I saw the issue that you described. I don't know what's causing this issue without further information about your website. Would you like to provide that missing information? Thanks.

OK Sozzled,

I was asking if anybody knew which PHP it took the information from rather than full blown support which is why I had omitted the config log but no matter.

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 64M | Max file upload: 10M

Joomla default template details : shaper_simplicity_ii | author: JoomShaper.com | version: 1.0.0 | creationdate: Jan 2011

Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.6.3 | creationdate: 2011-01-31

Kunena version detailled: Installed version: 1.6.3 | Build: 4344 | Version name: Parlare | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_title	MCFC Forum : A fans forum for Manchester City Fans
board_offline	0
board_ofset	0
offline_message	<h2>The Forum is currently offline for maintenance.</h2> <div>Check back soon!</div>
enablerss	1
enablepdf	1
threads_per_page	20
messages_per_page	10
messages_per_page_search	15
showhistory	1
historylimit	10
shownew	1
jmambot	0
disemoticons	0
template	default
showannouncement	1
avataroncat	1
catimagepath	category_images/
showchildcaticon	1
annmodid	62
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	0
allowfavorites	1
maxsubject	80
maxsig	300
regonly	0
changename	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	1
mailfull	0
allowavatar	1
allowavatarupload	1
allowavatargallery	1
avatarquality	65
avatarsize	2048
allowimageupload	0
allowimageregupload	1
imageheight	800
imagewidth	800
imagesize	500
allowfileupload	0
allowfileregupload	1
filetypes	zip,txt,doc,gz,tgz,pdf
filesize	500
showranking	1
rankimages	1
avatar_src
fb_profile
pm_component
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_username	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	1
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
rules_infb	1
rules_cid	1
help_infb	1
help_cid	1
showspoilertag	1
showvideotag	1
showebaytag	0
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-gb
fbsessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories	19
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
fbdefaultpage	categories
default_sort	asc
alphauserpointsnumchars	0
sef	1
sefcats	0
sefutf8	0
showimgforguest	1
showfileforguest	1
pollnboptions	10
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	1
pollresultsuserslist	1
maxpersotext	50
ordering_system	replyid
post_dateformat	datetime_today
post_dateformat_hover	datetime_today
hide_ip	1
js_actstr_integration	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
integration_access	joomla
integration_login	joomla
integration_avatar	kunena
integration_profile	kunena
integration_private	uddeim
integration_activity	none
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	0
onlineusers	1
debug	1
catsautosubscribed	0
showbannedreason	1
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	1
bbcode_img_secure	text
listcat_show_moderators	0
lightbox	1
activity_limit	0
show_list_time	0
show_session_type	0
show_session_starttime	60
userlist_allowed	1

Third-party components: AlphaUserPoints: Disabled or not installed | CommunityBuilder: Disabled or not installed | Jomsocial: Disabled or not installed | UddeIm: Installed (Version : 2.3)

Third-party SEF components: sh404sef: Disabled or not installed | ARTIO JoomSEF: Disabled or not installed | AceSEF: Disabled or not installed

Plugins: System - Mootools12: Disabled | System - Mootools Upgrade: Enabled | JFirePHP: Disabled or not installed | Kunena Discuss: Disabled or not installed | Kunena Search: Disabled or not installed | My Kunena Forum Menu: Disabled or not installed | My Kunena Forum Posts: Disabled or not installed

Modules: Kunena Latest: Disabled or not installed | Kunena Stats: Disabled or not installed | Kunena Login: Disabled or not installed

Rgds
Mark.

Thank you for posting your K 1.6 configuration report. From your configuration report I can tell that you have not properly implemented Joomla SEO. I suggest you follow the guide posted in Search Engine Optimisation (SEO) in the Wiki - read it carefully - and implement the recommendations that it makes.

There's no need to install "just one file" if you fear that your installation went awry. I don't know what this "one file" might be and, if I were in your shoes, I wouldn't be wasting my time looking for it, either. It is much more efficient - and probably more effective - if you reinstall the whole Kunena package (reinstalling will not lose any configuration changes you may have made, any categories you've created or messages posted on your forum).

We have made a couple of Mod's to the Kunena PHP to get the Karma only to increase not decrease and a couple of other bits. If I can track down the PHP for this without re-installing that would be much easier as I hate re-installing for no reason.

If anybody else has any ideas in the community that would be fantastic, I appreciate all your help either way.

Mark.

sofcookies wrote: We have made a couple of mod's to the Kunena PHP ...

So what are you going to do when K 1.6.4 is released?

When you make changes to the source code you place yourself at arm's length from the basic support that we offer. As I cannot find other cases where people have reported the problems that you are currently facing, I can only conclude - and I think you would agree that it's a reasonable conclusion - that the problems you have are unique to your situation. It is possible - I am not saying that it's conclusive - that some change you've made may have had unforeseen consequences downt-track.

As far as Karma is concerned (that's a entire discussion in its own right) maybe it's better if you just get rid of it entirely and disable the feature. "Thank you" seems to work well, wouldn't you agree?

Minimal changes = minimal problems. That's my motto.