Question subscription - PHPMAILER_RECIPIENTS_FAILED

Matias wrote: This is what Kunena does:

1) check if email address is valid

Code has been copied and modified from Joomla registration process.

great Matias, could I comment code to not check if email is valid?

If our check would work on this email address, you wouldn't get the error message.

This is obviously a bug in Joomla itself.

Matias,

IMHO, if the code checks for a valid email for every post before sending the email out then the sending server address will be blacklisted with Hotmail/Yahoo/Gmail.

Some of my site users have reported that the emails are now being flagged as spam and not reaching their inbox.

You might want to put a logic that if an email address has been validated once then it should not be validated again for next postings.

Would you care to share the location where the email validation check is performed and how to comment it out?

Another thought is, since i am using community builder and it uses ajax checker to make sure the address is correct then the validation check should be disabled, since the email address has been validated previously.

Regards,
nblit

We are just using Joomla API (code to send emails has been taken from Joomla registration process) and it uses regular expressions to check that email address is using the correct syntax -- it doesn't send any queries if the email itself is valid.

Removing the email address validity check doesn't fix anything -- you just end up getting more errors from mailer.

If there's a bug, it's in Joomla framework, not in Kunena. Or the issue is in sendmail configuration. As I have said, we are not sending the emails -- Joomla (php mailer) does that task for us.

Hi Matias,

You would not believe the answer i got from my webhost, siteground, after openning a ticket with their support.

site ground support:

They are indicating that your application is sending email messages too fast and one of the applied limit is triggered.

The support representative is referring to Kunena sending emails too fast, when reviewing the mail logs, from siteground, the following entry exists for some of the category subscribers:

F=<[91mbenzvi59[[email protected]> temporarily rejected RCPT [email protected]: SITEGROUND: serv01.siteground219.com received more than 10.4 messages for 1s . Service temporary unavailable, message deffered, try again later.

Is there a way to configure Kunena to pause between email notifications?
Thank you,

NB

This is just the issue I was expecting to see now that you had revealed it to us.

Ask them in what pace they recommend applications to send emails. Limit seems to be 10 in one second.. And if the limit can be temporally switched of until it can be fixed.