Question Publishing Kunena Menu Returns Blank Page

After hours (actually days) of troubleshooting Kunena 1.6 returning a blank page I have discovered it works fine if I unpublish the kunena_menu menu under EXTENSIONS > MODULE MANAGER

Here are my settings:

Database collation check: The collation of your table fields are correct

Legacy mode: Enabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 600 seconds | Max execution memory: 500M | Max file upload: 200M

Joomla default template details : yoo_evolution_960 | author: YOOtheme | version: 1.5.2 | creationdate: June 2008

Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.6.2 | creationdate: 2010-12-29

Kunena version detailled: Installed version: 1.6.2 | Build: 3894 | Version name: Team | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_title	Interactive Online Forum
board_offline	0
board_ofset	0
offline_message	<h2>The Forum is currently offline for maintenance.</h2> Check back soon!
enablerss	1
enablepdf	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
jmambot	0
disemoticons	0
template	default
showannouncement	1
avataroncat	0
catimagepath	category_images/
showchildcaticon	1
annmodid	62
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
changename	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatar	1
allowavatarupload	1
allowavatargallery	1
avatarquality	65
avatarsize	2048
allowimageupload	0
allowimageregupload	1
imageheight	800
imagewidth	800
imagesize	150
allowfileupload	0
allowfileregupload	1
filetypes	zip,txt,doc,gz,tgz
filesize	120
showranking	1
rankimages	1
avatar_src
fb_profile
pm_component
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_username	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
rules_infb	1
rules_cid	1
help_infb	1
help_cid	1
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
fbsessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
fbdefaultpage	categories
default_sort	asc
alphauserpointsnumchars	0
sef	1
sefcats	0
sefutf8	0
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
js_actstr_integration	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
integration_access	joomla
integration_login	joomla
integration_avatar	kunena
integration_profile	kunena
integration_private	none
integration_activity	none
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
onlineusers	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
activity_limit	0
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	0

Third-party components: AlphaUserPoints: Disabled or not installed | CommunityBuilder: Disabled or not installed | Jomsocial: Disabled or not installed | UddeIm: Disabled or not installed

Third-party SEF components: sh404sef: Disabled or not installed | ARTIO JoomSEF: Installed (Version : 3.7.6) | AceSEF: Disabled or not installed

Plugins: System - Mootools12: Disabled | System - Mootools Upgrade: Disabled | JFirePHP: Disabled or not installed | Kunena Discuss: Disabled or not installed | Kunena Search: Disabled or not installed | My Kunena Forum Menu: Disabled or not installed | My Kunena Forum Posts: Disabled or not installed

Modules: Kunena Latest: Disabled or not installed | Kunena Stats: Disabled or not installed | Kunena Login: Disabled or not installed

Any ideas how I can publish the Kunena Menu and still have the forum accessible? I have tried removing Kunena and the menu completely and reinstalling and still no luck.

It works fine without the menu, but it would be nice if I could actually publish it so users could use the forum more easily.

Also if a user tries to edit their profile, none of the tabs such as the following work:

Unapproved posts, Posts, Thank You, Subscriptions, Favorites, Ban Manager

I also cannot edit the signature.

Any help would be greatly appreciated.

Hello,

Do you have tried to disable legacy mode and see what's happen ?

I advise you to get rid of artio sef and use only Joomla! sef system.

No I can't get rid of Artio JoomSEF. It works fine with every other component we use except for Kunena. I do have the latest JoomSEF extension installed to support SEF URLs for Kunena.

But for testing purposes I turned off Artio JoomSEF and even turned off SEF URLs in the global config to see if we can get this working. I also turned off Legacy mode but once I publish the Kunena Menu the forum page interactiveonline.com/index.php?option=com_kunena is blank again.

I then unpublished the Kunena Menu so I could at least access the forum to see if the profiles are working and they are still not. Attached is a screenshot of the profile page (and edit profile page) which is not working for any users.

Kunena has become somewhat of a headache and VERY problematic after the release of 1.6

Any ideas?

Thanks for your help!

Does anyone have any ideas how to fixed this? I've turned off SEF URLs and still the profile page is all messed up and still cannot publish the Kunena Menu with the page returning a blank page.

davetanguay wrote: I can't get rid of Artio JoomSEF. It works fine with every other component we use except for Kunena. I do have the latest JoomSEF extension installed to support SEF URLs for Kunena.

But for testing purposes I turned off Artio JoomSEF and even turned off SEF URLs in the global config to see if we can get this working. I also turned off Legacy mode but once I publish the Kunena Menu the forum page interactiveonline.com/index.php?option=com_kunena is blank again.

I then unpublished the Kunena Menu so I could at least access the forum to see if the profiles are working and they are still not. Attached is a screenshot of the profile page (and edit profile page) which is not working for any users.

Kunena has become somewhat of a headache and VERY problematic after the release of 1.6

Any ideas?

I can really sympathise with this predicament.

K 1.6 is not so much "problematic", it's just that it's a completely different product to anything that has preceded it. The database design, the Javascript dependencies, the optimised source code ... the changes are too numerous to list here. Many of these changes will be showstoppers for some users and many more changes will enable users to build bigger, better, faster web-based discussion forums. On the whole the benefits outweigh the disadvantages.

However, the biggest challenges facing most users are the preconceptions that every piece of software they have installed on their Joomla websites co-operate nicely (or will be "compatible") with every other Joomla extension ... including Kunena 1.6. The choice boils down to what are your top priorities.

Legacy mode is an issue and we strongly advise you to fix the issue, once and for all time. It's your choice if you wish to ignore this advice.

If your top priorities are Artio JoomSEF, or any other piece of software that you had running before you installed K 1.6, then you might not be able to use K 1.6. That might be the bitter realisation and a consequence that you will have to accept. Other users have reported problems that they have had with Artio JoomSEF (and some of the complainants were strident in their criticism of both Kunena and Artio JoomSEF) and we accept criticism where it is due. But, likewise, other users have stopped using Artio JoomSEF and they are now very happy without it. I'm not saying that Artio JoomSEF is a bad product; I'm just saying that it may not be right for Kunena or for you.

As far as your second question is concerned, please see [Merged topic]The great Mootools/Javascript conflict discussion

I tried to use a different Joomla template and now Kunena and the Kunena menu both work properly.

I was previously using the YooTheme Evolution template. I am now using the JoomlaShack Impacto template.

Thanks for your help!