Question Avatar image upload error

Hi, we're configuring Kunena forum on our Windows 2008 Joomla 1.5.22 web site and we receive this error.

JFile::copy: Cannot find or read file: 'C:\inetpub\php\uploaddir\phpFB85.tmp'
Failed to upload file 'avatar65.jpg': Could not move file into \Inetpub\testhoponbike/media/kunena/avatars/users/avatar65.jpg.

I think that the problem si in the path notation to image folder. Current path is \Inetpub\testhoponbike/media/kunena/avatars/users/ but it should be like this \Inetpub\testhoponbike\media\kunena\avatars\users\.

I checked folder permissions as suggested on this forum and they are correct.

Where can I change this path setting to make it work?

Thank you for your help.

Regards,
Luka

Hello,

What is your Kunena version ?

We use Kunena 1.7.2.

Web site is test.hoponbike.com/index.php/forum/index.html

L.

Also Configuration Settings in the attached file.

Database collation check: The collation of your table fields are correct

Legacy mode: Enabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Missing | PHP environment: Max execution time: 60 seconds | Max execution memory: 32M | Max file upload: 8M

Kunena menu details:

Joomla default template details : HopOnBike_template | author: V.L. | version: 1.0.0 | creationdate: 10/23/08

Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.7.2 | creationdate: 2012-01-31

Kunena version detailled: Installed version: 1.7.2 | Build: 5215 | Version name: Omega | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_offline	0
board_ofset	0.00
enablerss	1
enablepdf	1
threads_per_page	20
messages_per_page	10
messages_per_page_search	15
showhistory	1
historylimit	10
shownew	1
jmambot	1
disemoticons	0
template	default
showannouncement	0
avataroncat	1
catimagepath	category_images/
showchildcaticon	1
annmodid	62
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
changename	1
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	1
captcha	1
mailfull	1
allowavatar	1
allowavatarupload	1
allowavatargallery	1
avatarquality	500
avatarsize	8000
allowimageupload	0
allowimageregupload	1
imageheight	800
imagewidth	800
imagesize	8000
allowfileupload	0
allowfileregupload	1
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2,doc,docx,ppt
filesize	8000
showranking	1
rankimages	1
avatar_src	fb
fb_profile	fb
pm_component	no
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_username	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
rules_infb	1
rules_cid	107
help_infb	1
help_cid	112
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
fbsessiontimeout	1800
highlightcode	1
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
fbdefaultpage	recent
default_sort	asc
alphauserpointsnumchars	0
sef	1
sefcats	0
sefutf8	0
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	datetime
post_dateformat_hover	datetime
hide_ip	1
js_actstr_integration	0
imagetypes	jpg,jpeg,png,gif
checkmimetypes	0
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png,image/gif
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
integration_access	auto
integration_login	joomla
integration_avatar	auto
integration_profile	kunena
integration_private	auto
integration_activity	auto
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
onlineusers	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	0
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
activity_limit	0
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	1
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	0
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
email_visible_address	[email protected]
captcha_post_limit	0

Third-party components: None

Third-party SEF components: None

Plugins: System - Mootools Upgrade: Disabled | System - Mootools12: Disabled

Modules: None

obersnu wrote: I think that the problem si in the path notation to image folder. Current path is \Inetpub\testhoponbike/media/kunena/avatars/users/ but it should be like this \Inetpub\testhoponbike\media\kunena\avatars\users\.

Just type it in the windows explorer, you will see that it works.

Please disable legacy mode, if no extensions require it.

Please Upgrade Joomla! to 1.5.26.

You have changed the right on which directories ?

Updated Joomla to 1.5.26 and disabled Legacy Mode.

Permissions changed:
in PHP upload dir
in .\administrator\components\com_kunena
in .\tmp
in .\components\com_kunena
in .\media\kunena

Error still here

BR, L.

When I visited your site, I see that you have the following error (which you failed to mention anywhere): JFolder::create: Path not in open_basedir paths. This suggests that your server is likely misconfigured.

I don't know if the error text helps even the way it's written; Joomla isn't always particularly helpful with some of its error messages. Can you find out what directories are allowed in open_basedir? It's a PHP variable, so you can find it System Information in Joomla backend.

obersnu wrote: Permissions changed:
in PHP upload dir
in .\administrator\components\com_kunena
in .\tmp
in .\components\com_kunena
in .\media\kunena

I suggest that you change the permissions of all folders and all files. Please read Securing Kunena . Joomla recommends 755 for folders and 644 for files.

If you want SEF URLs on your site, please read Search Engine Optimisation (SEO) in the Wiki.

If these tips do not help, I would also suggest that you remove your custom Kunena menu and try using the original Kunena menu. Please read How do I restore my Kunena menu?

99% of avatar image upload problems are the result of wrongly configured websites.

Thank you for your answer it helped me sove my problem

Now it's OK.

L.