Bug [Problem assumed resolved - no response from user] Navigation not working for one member

Hi Guys… I am having a particular problem with one member who has some issues with Kunena and am dismayed as to how I can help him. Below is a description of what is happening to him when navigating around the forum, can you suggest where the problem may lie…. navigation for other members seems fine and this is happening with both IE9 and Firefox.

“Navigation around the site also has problems for me. eg, if I click the "Forum" button at the top of this page, I am taken to a text only page dated Sunday, October 23, 2011. It lists the posts that were made on that day and states D***** to be the latest new menber. If I click on any of the links to individual boards, I sometimes get to the current forum page I want, but just as often get another text only listing from October 23. It's seems to be about 50/50 and difficult to recognise any pattern. If I click on an individual post from the list, I am taken to that post, in a properly displayed graphical page. If I try to navigate up one level from the message to the board index, I am likely to go back to October 23 and text only.”

I suggest you read the posting guidelines printed at the top of this page. It's quite unusual for everything to work well for everyone in a community but not to work for one particular user and it would assist everyone if you could provide us with as much detail as possible about how you have setup your forum. Sometimes things don't work (and sometimes the cause of those problems is caused by some piece of data that the software developers had not intended) but, even so, it helps to know more about the environment that we're dealing with. That's why these posting guidelines are included in the Support category in which you posted your question.

My apoligies sozzled.... as requested this is my config report.

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 3600 seconds | Max execution memory: 64M | Max file upload: 200M

Joomla default template details : hot_leafs | author: HotJoomlaTemplates.com | version: 1.0 | creationdate: February 2011

Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.7.0 | creationdate: 2011-08-29

Kunena version detailled: Installed version: 1.7.0 | Build: 5135 | Version name: Tale | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_title	Unemployment Movement
board_offline	0
board_ofset	0.00
offline_message	<h2>The Forum is currently offline for maintenance.</h2> <div>Check back soon!</div>
enablerss	1
enablepdf	1
threads_per_page	20
messages_per_page	7
messages_per_page_search	15
showhistory	1
historylimit	3
shownew	1
jmambot	0
disemoticons	0
template	default
showannouncement	1
avataroncat	1
catimagepath	category_images/
showchildcaticon	1
annmodid	62,63,
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	0
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	0
allowfavorites	1
maxsubject	80
maxsig	300
regonly	0
changename	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatar	1
allowavatarupload	0
allowavatargallery	0
avatarquality	65
avatarsize	2048
allowimageupload	0
allowimageregupload	1
imageheight	800
imagewidth	800
imagesize	180
allowfileupload	0
allowfileregupload	1
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	700
showranking	1
rankimages	1
avatar_src	fb
fb_profile	fb
pm_component	no
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	0
userlist_username	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
rules_infb	1
rules_cid	0
help_infb	1
help_cid	0
showspoilertag	1
showvideotag	1
showebaytag	0
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	0
ebaylanguagecode	en-us
fbsessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	15
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	0
rss_word_count	100
rss_old_titles	1
rss_cache	900
fbdefaultpage	recent
default_sort	asc
alphauserpointsnumchars	300
sef	1
sefcats	1
sefutf8	0
showimgforguest	1
showfileforguest	1
pollnboptions	7
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	datetime_today
post_dateformat_hover	datetime_today
hide_ip	1
js_actstr_integration	0
imagetypes	jpg,jpeg,gif,png,
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
integration_access	jomsocial
integration_login	jomsocial
integration_avatar	jomsocial
integration_profile	jomsocial
integration_private	jomsocial
integration_activity	jomsocial
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
onlineusers	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	1
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
activity_limit	145
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	0
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	1
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
email_visible_address
captcha_post_limit	0
recaptcha_publickey
recaptcha_privatekey
recaptcha_theme	white

Third-party components: Jomsocial 2.2.5

Third-party SEF components: None

Plugins: System - Mootools Upgrade: Enabled | System - Mootools12: Disabled | My Kunena Forum Menu 1.7.0 | My Kunena Forum Posts 1.7.0

Modules: Kunena Login 1.7.0

See attached image:


These menu items are different. Is this the problem you are trying to describe?

Lionheart wrote:

... if I try to navigate up one level from the message to the board index ...

How do you do that? :S

Maybe a picture/picture(s) that illustrate the issue would help.

*** Topic closed - no further response from user ***