Question Images and Format all screwed up

No problem with Kunena 1.7.1 until this morning I noticed the forums was offline then I went in to the Administrator side and clicked on the Kunena 1.7.1 component and it asked me to reinstall or remove Kunena 1.7.1 so I reinstalled it

Then went back in the component and found the format and images not showing up at all. So I have attached a screen shot of the site backend.



Has anyone seen this happen and how do I fix it?

I don't know what caused your problems. The fact that, when you attempted to change the Kunena configuration settings, you were asked to reinstall or remove K 1.7.1 suggests to me that the installation became corrupted. It's possible that the original installation was only partly successful.

The image you show suggests that there is a problem with Joomla. If I was in your situation, where I had, "until this morning" had no problems but was suddenly faced with some unexplained change, I would go back to my last-known good backup. Is this an option for you?

Are other Joomla extensions on your site affected in similar ways?

All other extensions are working fine. Plus this was a fresh install of the forums and fresh install of Joomla 1.7

I tested all and and had no issues until today. Nothing changed on my site and no other extensions installed.

I tried to restore back a week ago and same thing it asked me to reinstall or remove.

I build Joomla based websites with forums and never came across this before. So this is very strange for happening.

The only thing messed up is the layout and images are gone on the viewing on the component other than that things are still working fine.

Some to think about if others come across the same thing.

I haven't seen many cases like this before. If it is possible (but I don't know if it is possible for you) to post your Kunena configuration report, this may help. See the posting guide printed at the top of this page.

From the information you have given, it seems that you have an issue with either your installation of Kunena or your database tables. It may be necessary for you to uninstall Kunena and try re-installing it again. I think that your installation of Joomla 1.7 has a problem (but I'm not sure what the problem is). We've seen problems with some earlier versions of J! 1.7 where the database tables - the ones that store details of what you've installed - have become corrupted. What specific version of Joomla are you using?

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 100M | Max file upload: 150M

Joomla default template details : rt_halcyon | author: RocketTheme, LLC | version: 1.0 | creationdate: January 2, 2012

Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.7.1 | creationdate: 2011-11-16

Kunena version detailled: Installed version: 1.7.1 | Build: 5162 | Version name: UnderUret | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_offline	0
board_ofset	0.00
enablerss	1
enablepdf	1
threads_per_page	25
messages_per_page	10
messages_per_page_search	25
showhistory	1
historylimit	6
shownew	1
jmambot	0
disemoticons	0
template	default
showannouncement	1
avataroncat	0
catimagepath	category_images/
showchildcaticon	1
annmodid	62
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
changename	0
pubwrite	0
floodprotection	0
mailmod	1
mailadmin	1
captcha	0
mailfull	1
allowavatar	1
allowavatarupload	1
allowavatargallery	1
avatarquality	80
avatarsize	2048
allowimageupload	1
allowimageregupload	1
imageheight	800
imagewidth	800
imagesize	150
allowfileupload	0
allowfileregupload	1
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	120
showranking	1
rankimages	1
avatar_src	fb
fb_profile	fb
pm_component	no
userlist_rows	25
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_username	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	25
showpopsubjectstats	1
popsubjectcount	25
usernamechange	0
rules_infb	1
rules_cid	1
help_infb	1
help_cid	1
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
fbsessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	0
fbdefaultpage	recent
default_sort	asc
alphauserpointsnumchars	0
sef	1
sefcats	1
sefutf8	1
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	10
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
js_actstr_integration	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
integration_access	communitybuilder
integration_login	communitybuilder
integration_avatar	communitybuilder
integration_profile	communitybuilder
integration_private	communitybuilder
integration_activity	communitybuilder
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
onlineusers	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
activity_limit	0
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	0
userlist_count_users	0
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	1
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
email_visible_address
captcha_post_limit	0

Third-party components: CommunityBuilder 1.7.1 | UddeIm 2.6

Third-party SEF components: None

Plugins: System - Mootools Upgrade: Disabled | System - Mootools12: Disabled

Modules: None

Thank you for posting that information. It helps (a little). From the looks of things, Kunena is installed (we cannot tell, without knowing the URL of your website) what other problems you may have, but at least it points to the fact that there is still some information intact in the Joomla database.

The forum online/offline setting is stored in the table xxx_kunena_config (the column name is board_offline). If your forum is offline, the value of board_offline will be 1. You can set your forum back to online by changing this value to 0. However, that probably won't fix up the problems you have with your Kunena configuration control.

Another way to recover from the catastrophe is to DROP the table xxx_kunena_config. If you then try to use Kunena, Kunena will attempt to rebuild this table again from a backup. This method doesn't always work.

As I mentioned earlier, I've seen this problem before with J! 1.7 (although not, specifically, with J! 1.7.3) but I can't recall how to show you what we did to resolve the case. As I recall, I had to spend a couple of hours digging into the innards of Joomla to find the problem and to remove all traces of an abortive attempt to install Kunena. Let's try the simple things first but I have fears that it's going to be a big job to try to patch things up.

Well the config does not work now. it is set to 0 for enabled

pointaction.com/support/forums

Think there is a bug in this forums because can not enable.

I have done all asked

There is a defect in the way you have Kunena installed on your Joomla website. You can prove this by constructing another Joomla website (don't make any changes to the installation) and then install Kunena. What you should then find is that Kunena will work and all the backend features will operate as you would expect them to). What we then have to figure out is why your live site differs, in some way, from this new test site. That's what I would do in your situation.

I think that, somehow, your Joomla installation is messed up and that you could try cleaning it out of anything left over from a failed Kunena installation. It is beyond the scope of this forum to go into precise details what things you need to do. Perhaps someone else has some worthwhile contribution to make to this topic.

What a pain in the you know what. I had to restore the site from the very beginning due a hacker some how injected a file that could not be removed with having whole site go blank.

This file was in the Kunena 1.7 forums component folder. I wish I could post the information file but I could not access it even at root access.

So now my forums is setup using my SSL Cert on the domain and it is forced SSL on the forums.

I am in the process redoing about 3 to 4 hours of work.

My suggestion for all make sure you secure Kunena 1.7 forums before going live.