Question Fatal Error - Allowed Memory Size Exhausted

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 19456 bytes) in /home/highperf/public_html/administrator/components/com_kunena/libraries/integration/joomla16/access.php on line 75

site is highperformancehvac.com

This seems to be a problem whenever someone clicks to view a profile for a new member or tries to log in.

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 32M | Max file upload: 2M

Joomla default template details : rt_paradox_j16 | author: RocketTheme, LLC | version: 1.6.1 | creationdate: April 21, 2011

Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.7.0 | creationdate: 2011-08-29

Kunena version detailled: Installed version: 1.7.0 | Build: 5135 | Version name: Tale | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_title	HVAC Forum
board_offline	0
board_ofset	0.00
offline_message	<h2>The Forum is currently offline for maintenance.</h2> <div>Check back soon!</div>
enablerss	1
enablepdf	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
jmambot	0
disemoticons	0
template	default
showannouncement	1
avataroncat	0
catimagepath	category_images/
showchildcaticon	1
annmodid	62
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	1
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	8
regonly	0
changename	0
pubwrite	0
floodprotection	0
mailmod	1
mailadmin	1
captcha	1
mailfull	1
allowavatar	1
allowavatarupload	1
allowavatargallery	1
avatarquality	65
avatarsize	2048
allowimageupload	0
allowimageregupload	1
imageheight	800
imagewidth	800
imagesize	150
allowfileupload	0
allowfileregupload	1
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	120
showranking	1
rankimages	1
avatar_src	fb
fb_profile	fb
pm_component	no
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_username	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
rules_infb	1
rules_cid	1
help_infb	1
help_cid	1
showspoilertag	1
showvideotag	1
showebaytag	0
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	0
ebaylanguagecode	en-us
fbsessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
fbdefaultpage	recent
default_sort	asc
alphauserpointsnumchars	0
sef	1
sefcats	0
sefutf8	0
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
js_actstr_integration	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
integration_access	auto
integration_login	auto
integration_avatar	auto
integration_profile	auto
integration_private	auto
integration_activity	auto
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
onlineusers	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
activity_limit	0
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	0
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	1
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
email_visible_address
captcha_post_limit	5
recaptcha_publickey	6LfWyscSAAAAAM5Tpv7bCbsJZQF8cbbysllG4tAc
recaptcha_privatekey	6LfWyscSAAAAAGg5hpo9snZdP240FBik6ErtlgvI
recaptcha_theme	clean

Third-party components: Jomsocial 2.2.4

Third-party SEF components: None

Plugins: System - Mootools Upgrade: Disabled | System - Mootools12: Disabled | Kunena Discuss 1.7.0 | My Kunena Forum Menu 1.7.0 | My Kunena Forum Posts 1.7.0 | Kunena Groups 1.7.0

Modules: Kunena Latest 1.7.0 | Kunena Stats 1.7.0

Hello,

You need to increase your memory_limit in your php.ini file if you have access to it

I am also having the same issue. I also upped the memory to 64MB, so I doubt if that is the issue.

Fatal Error: Allowed memory size of 16777216 bytes exhausted (tried to allocate 19456 bytes) in libraries/joomla/application/module/helper.php on line 291
The error was detected in the Libraries.

Any ideas appreciated.

Memory errors are tricky ones to isolate and diagnose.

In my own case (where my webhosting company allows me a maximum 32Mb - something that I have no leeway with) I recently had to tackle an issue where one of my sites gave me these memory errors. It turned out that the problem was caused by loading that one-too-many modules on a page. When these things come along, you have to make some decisions. Which is more important to you: Kunena or all the other things that your website may have?

In my case, the problem was caused by a visitor traffic counter. I can live without that. Kunena is, for me, more important than displaying how many people visit my site. Yes, it's important to know how many people visit my site(s) but it's not important enough to try to show that information if it leads to the whole site crashing because I don't have enough PHP memory to do everything.

So, in 99 times out of 100, try a simple experiment:

(1) Build a basic website, from scratch, with Joomla.
(2) Install Kunena.
(3) Do not install anything else.
(4) See if you get these "out of memory errors". If you do, get these errors, with this bare-bones website then perhaps Kunena is not right for you. If you don't then look at what other things hog memory and don't use them ... unless they're more important to have than having a web-based discussion forum based on Kunena.

To doelhammond: we can't answer these kinds of questions in specific terms if we don't know anything about your website. If you'd like us to help you, I suggest that you read the posting guidelines printed at the top of this page and, in particular, look at What information should I include when I ask for help (including how to post my configuration report)? . Just because you have a "Allowed memory size ... exhausted" message (like iamrichard also had) does not mean that you have the same problem that was referred to in the subject of this topic or in the opening message in this topic. In fact, the error messages are different and (as you correctly concluded) the remedy suggest by xillibit was not appropriate in your case.

Thanks for the input. I went back to the site today to try to troubleshoot and lo and behold it works. I would try to find out why, but need to press on.

PS I didn't do anything - no reset, reboot or anything. It just started working,