Question Problems when users try to view profiles

Hello ,

Great job kunena team. I´m writing because something happens on my forum ,some of the user when we click on they profiles I get a error :Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 159598 bytes) in... But this only happens in half of a dozen members , my profile included and i can´t edit my profile to...can some one help ?

Database collation check: The collation of your table fields are correct

Legacy mode: Enabled | Joomla! SEF: Disabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Missing | PHP environment: Max execution time: 40 seconds | Max execution memory: 32M | Max file upload: 10M

Joomla default template details : dark_bluev1 | author: PC-DIDI | version: 2.1 | creationdate: 2009-08-22

Kunena default template details : Aphotic | author: snilloconator | version: 1.6.0 | creationdate: 2010-23-09

Kunena version detailled: Installed version: 1.6.3 | Build: 4344 | Version name: Parlare | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_title	Cuckold Portugal Forum
board_offline	0
board_ofset	0.00
offline_message	<h2>O Forum está neste momento offline para manutenção.</h2> <div>Check back soon!</div>
enablerss	1
enablepdf	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	0
historylimit	6
shownew	1
jmambot	1
disemoticons	0
template	Aphotic
showannouncement	1
avataroncat	1
catimagepath	category_images/
showchildcaticon	1
annmodid	62
rtewidth	300
rteheight	150
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	1200
useredittimegrace	1200
editmarkup	1
allowsubscriptions	1
subscriptionschecked	0
allowfavorites	1
maxsubject	200
maxsig	400
regonly	0
changename	1
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatar	1
allowavatarupload	1
allowavatargallery	1
avatarquality	65
avatarsize	2500
allowimageupload	1
allowimageregupload	1
imageheight	800
imagewidth	800
imagesize	600000
allowfileupload	1
allowfileregupload	1
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2,wmw,wmf,mp3,mp4,avi.
filesize	75000
showranking	1
rankimages	1
avatar_src	fb
fb_profile	fb
pm_component	no
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	0
userlist_username	1
userlist_posts	1
userlist_karma	0
userlist_email	0
userlist_usertype	1
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
rules_infb	1
rules_cid	48
help_infb	1
help_cid	1
showspoilertag	1
showvideotag	1
showebaytag	0
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	0
ebaylanguagecode	en-us
fbsessiontimeout	18000
highlightcode	1
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
fbdefaultpage	recent
default_sort	asc
alphauserpointsnumchars	0
sef	1
sefcats	1
sefutf8	0
showimgforguest	0
showfileforguest	0
pollnboptions	6
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	300
ordering_system	mesid
post_dateformat	datetime_today
post_dateformat_hover	datetime_today
hide_ip	1
js_actstr_integration	0
imagetypes	jpg,jpeg,gif,png,bmp
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png,image/bmp
imagequality	70
thumbheight	120
thumbwidth	120
hideuserprofileinfo	put_empty
integration_access	auto
integration_login	auto
integration_avatar	kunena
integration_profile	kunena
integration_private	uddeim
integration_activity	auto
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
onlineusers	1
debug	0
catsautosubscribed	0
showbannedreason	1
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	1
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
activity_limit	0
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	0

Third-party components: AlphaUserPoints: Disabled or not installed | CommunityBuilder: Installed (Version : 1.4) | Jomsocial: Disabled or not installed | UddeIm: Installed (Version : 2.3)

Third-party SEF components: sh404sef: Disabled or not installed | ARTIO JoomSEF: Disabled or not installed | AceSEF: Disabled or not installed

Plugins: System - Mootools12: Disabled | System - Mootools Upgrade: Enabled | JFirePHP: Disabled or not installed | Kunena Discuss: Disabled or not installed | Kunena Search: Disabled or not installed | My Kunena Forum Menu: Disabled or not installed | My Kunena Forum Posts: Disabled or not installed

Modules: Kunena Latest: Enabled (Version : 1.6.2) | Kunena Stats: Disabled or not installed | Kunena Login: Disabled or not installed

Thanks in advance.

G'day, ricardofoto, and welcome to Kunena.

The error message you are getting shows that your webserver needs more memory allocated. This may be possible if you can access the php.ini file on your server (or ask your webhosting provider to make this change for you). However, I don't think this is what is causing your problem.

Your configuration report shows that you are running J! 1.6.23 with "legacy mode" on! This is not good. People should not need "legacy mode"; Kunena has not been tested on sites with "legacy mode". You should immediately disable Legacy mode . Why are you running legacy mode? How many other Joomla plugins have you enabled? Please read the important information we've written about legacy mode .

Please also read about how to use Joomla's Search Engine Optimisation (SEO) feature.

It's unfortunate that you have edited your K 1.6 configuration and that I cannot see your website. If you want our help then please do not edit vital information that might help. The only advice that I can give is general advice: please read K 1.6 technical requirements . If this does not help then you should search the forum for other ideas about why you are getting these errors when you (and your users) try to view their profiles.

You have a very interesting Joomla menu setup for Kunena; does it work?

I have a fairly good idea about the real cause of your problem - but I'm only guessing because you have deliberately changed your configuration report so that we cannot establish any genuine facts - and that is because you have conflicting software running on your website, most probably caused by your Joomla site template. Please read msg #1 in If you are having problems with K 1.6, please read this first . Good luck. If you want further help, please reply and give us all the information contained in the K 1.6 configuration report.

Recommendations:

1. Remove legacy mode
2. Implement SEO
3. Try a different Joomla site template - the one you are using is probably responsible for all the problems
4. Increase the memory allocation by editing the file php.ini (ask your webhosting provider is you are able to do this)