Question Reply-to and create new topic showing blank page

Hi

I'm the main administrator for a network of wbsites. One of our webmaster has installed and used Kunena for quite a long time. He has updated to 1.6 RC2 and everything seemed nice until he tried to create new topics or to answer to a post: un plank page showed. Even with debug mode on, impossible to get any information...

Here is the configuration report:
website is 84.lepartidegauche.fr
Access to the forum is limited to registered users, please send a PM, I'll grant you access

Thanks so much in advance for your support.

T.

Database collation check: The collation of your table fields are correct

Legacy mode: Enabled | Joomla! SEF: Disabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Missing | PHP environment: Max execution time: 120 seconds | Max execution memory: 48M | Max file upload: 32M

Kunena version detailled: Installed version: 1.6.0-RC2 | Build: 3373 | Version name: Jadili | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_title	Forum PG 84
board_offline	0
board_ofset	0
offline_message	<h2>L'accès au forum est actuellement suspendu pour maintenance.</h2> Merci de réessayer ultérieurement!
enablerss	0
enablepdf	0
threads_per_page	20
messages_per_page	12
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
jmambot	1
disemoticons	0
template	example
showannouncement	1
avataroncat	1
catimagepath	category_images/
showchildcaticon	1
annmodid	62
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	0
username	0
askemail	0
showemail	0
showuserstats	1
showkarma	0
useredit	1
useredittime	0
useredittimegrace	300
editmarkup	1
allowsubscriptions	1
subscriptionschecked	0
allowfavorites	1
maxsubject	60
maxsig	300
regonly	1
changename	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	1
captcha	0
mailfull	1
allowavatar	1
allowavatarupload	1
allowavatargallery	0
imageprocessor	gd2
avatarquality	65
avatarsize	4096
allowimageupload	0
allowimageregupload	0
imageheight	800
imagewidth	480
imagesize	1000
allowfileupload	0
allowfileregupload	1
filetypes	zip,txt,doc,gz,tgz,pdf,odf,odt,xls
filesize	1000
showranking	0
rankimages	0
avatar_src
fb_profile
pm_component
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_username	0
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
rules_infb	0
rules_cid	1
rules_link	www.kunena.com/
help_infb	0
help_cid	1
help_link	www.kunena.com/
showspoilertag	0
showvideotag	0
showebaytag	0
trimlongurls	0
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	0
autoembedebay	0
ebaylanguagecode	en-us
fbsessiontimeout	1800
highlightcode	0
rss_type	thread
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
fbdefaultpage	categories
default_sort	asc
alphauserpointsnumchars	0
sef	0
sefcats	0
sefutf8	0
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
js_actstr_integration	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
integration_access	joomla
integration_login	joomla
integration_avatar	kunena
integration_profile	kunena
integration_private	none
integration_activity	jomsocial
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	0
onlineusers	1
debug	1
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankysoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text

Third-party components: AlphaUserPoints: Disabled or not installed | CommunityBuilder: Disabled or not installed | Jomsocial: Disabled or not installed | UddeIm: Disabled or not installed

Plugins: System - Mootools12: Disabled | System - Mootools Upgrade: Enabled | JFirePHP: Disabled or not installed | Kunena Discuss: Disabled or not installed | Kunena Search: Disabled or not installed | My Kunena Forum Menu: Disabled or not installed

Modules: Kunena Latest: Disabled or not installed | Kunena Stats: Disabled or not installed | Kunena Login: Disabled or not installed

The menu link to your forum does not work. You need to re-create a working menu link to your K 1.6 forum. If you have trouble doing this, please ask.

You are also using Legacy mode. Please read important information about Legacy mode .

Thanks for your fast answer

I modified the link (now only available to registered user, I send you your id codes by PM) and the link is now working.
I switched legacy off.
Unfortunately, reply to and new topic are still not working (but fast reply to work nice)

Here is my new configuration:

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Disabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Missing | PHP environment: Max execution time: 120 seconds | Max execution memory: 48M | Max file upload: 32M

Kunena version detailled: Installed version: 1.6.0-RC2 | Build: 3373 | Version name: Jadili | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_title	Forum PG 84
board_offline	0
board_ofset	0
offline_message	<h2>L'accès au forum est actuellement suspendu pour maintenance.</h2> Merci de réessayer ultérieurement!
enablerss	0
enablepdf	0
threads_per_page	20
messages_per_page	12
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
jmambot	1
disemoticons	0
template	example
showannouncement	1
avataroncat	1
catimagepath	category_images/
showchildcaticon	1
annmodid	62
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	0
username	0
askemail	0
showemail	0
showuserstats	1
showkarma	0
useredit	1
useredittime	0
useredittimegrace	300
editmarkup	1
allowsubscriptions	1
subscriptionschecked	0
allowfavorites	1
maxsubject	60
maxsig	300
regonly	1
changename	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	1
captcha	0
mailfull	1
allowavatar	1
allowavatarupload	1
allowavatargallery	0
imageprocessor	gd2
avatarquality	65
avatarsize	4096
allowimageupload	0
allowimageregupload	0
imageheight	800
imagewidth	480
imagesize	1000
allowfileupload	0
allowfileregupload	1
filetypes	zip,txt,doc,gz,tgz,pdf,odf,odt,xls
filesize	1000
showranking	0
rankimages	0
avatar_src
fb_profile
pm_component
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_username	0
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
rules_infb	0
rules_cid	1
rules_link	www.kunena.com/
help_infb	0
help_cid	1
help_link	www.kunena.com/
showspoilertag	0
showvideotag	0
showebaytag	0
trimlongurls	0
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	0
autoembedebay	0
ebaylanguagecode	en-us
fbsessiontimeout	1800
highlightcode	0
rss_type	thread
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
fbdefaultpage	categories
default_sort	asc
alphauserpointsnumchars	0
sef	0
sefcats	0
sefutf8	0
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
js_actstr_integration	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
integration_access	joomla
integration_login	joomla
integration_avatar	kunena
integration_profile	kunena
integration_private	none
integration_activity	jomsocial
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	0
onlineusers	1
debug	1
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankysoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text

Third-party components: AlphaUserPoints: Disabled or not installed | CommunityBuilder: Disabled or not installed | Jomsocial: Disabled or not installed | UddeIm: Disabled or not installed

Plugins: System - Mootools12: Disabled | System - Mootools Upgrade: Enabled | JFirePHP: Disabled or not installed | Kunena Discuss: Disabled or not installed | Kunena Search: Disabled or not installed | My Kunena Forum Menu: Disabled or not installed

Modules: Kunena Latest: Disabled or not installed | Kunena Stats: Disabled or not installed | Kunena Login: Disabled or not installed

You've lost your Kunena menu entirely. We're going to need to rebuild it.

SXorry, I'm not that familiar to Kunena, but everything looks correct on the backend side (I have full access to the administration part of the componant) and the forum itself is available here once you're logged in:

84.lepartidegauche.fr/index.php?option=c...t&catid=0&Itemid=471

(the link appear once you're logged in the front end under the label "forum du PG 84")

What do need to rebuild?

tgrac wrote: What do need to rebuild?

The tabbed menu, like you see at the top of the forum pages here at www.kunena.com

Index | Recent Topics | New Topic | No Replies | My Topics | Profile | Search

This is missing from your website.

No amount of "tweaking" your Joomla menu settings (even tried to install a later version of Kunena on your website, to no avail) worked.

There is some very peculiar SEF software running on your website that seems to be getting in the way.

I recommend uninstalling the SEF software and to use the basic Joomla SEO settings. See Search engine optimization (SEO)

thank you so much for the amount of time you spent on the case.
I uninstalled another component called SEF service MAP, but it didn't solved the issue.
Normally, we only use the standard Joomla SEF options associated with URL rewriting defined in htaccess, but on this site, we didn't turned it on, so I thaught SEF Service Map was the only one that might be involved...
After reading your message, I used our standard htacces and applied the recommanded settings for Joomla's SEO. Unfortunately didn't solved the issue either.
I check with the local administrator about other SEF software being installed and get back to the administration team through the forum

Hello,

I can take a look on site if you want.

Do you have checked if you have the display_error on your php.ini enabled ?
Do you have looked in php error log or apache log if you see some errors ?

Hello
Thanks a lot for your help proposal.
The issue is right now under investigation by sozzled and Matias. So, I guess it's better not to have too many people working on the same site on the same time.
I asked the person risponsible for the server for apache logs as sozzled asked me for (I hope to receive the logs pretty soon). We hope this will help us...