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Blue Eagle 5 v1.5.4 has been Released (13 Sep 2020)

The Kunena team has announce the arrival of Kunena template Blue Eagle 5 v1.5.4 which is now available for download. This version addresses most of the issues that were discovered in development.

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Idea Logging in as different user

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9 years 6 months ago - 9 years 6 months ago #1 by Moomie
Hi

I've had this happening with three profiles. Users log in and are then logged in as another user. With all three these profiles, I had to block the profile and the user had to re-register. Which is bad for them, as they then lose their status.

We have tried upgrading the security etc. Changing passwords etc. Nothing works.

Any idea why this happens and what I can do to prevent it from happening again?

Ps. I use Kunena 1.5.22
Last edit: 9 years 6 months ago by Moomie.

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9 years 6 months ago #2 by sozzled
It sounds like a corruption of your Joomla and/or Kunena user tables - somewhere in your database. I don't remember having seen this kind of problem reported here before.

My recommendation: analyse and repair any database structural issues detected. Try re-synchronising your Kunena users with Joomla. Possibly need to consider restoring your website from a previously good backup.

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9 years 6 months ago #3 by Moomie
Thanks for your quick response! I know very little of web design but am learning a lot by owning a website! I'll tell my web guru guy.

Just something I'm worried about-won't the site lose a lot of posts and content if I use an older, reliable back-up? Is there a way to restore it by keeping all the content on the site as is?

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9 years 6 months ago #4 by sozzled

Moomie wrote: Won't the site lose a lot of posts and content if I use an older, reliable back-up? Is there a way to restore it by keeping all the content on the site as is?

The short answer is: the currency of the content is dependent on the frequency of the backup. In other words, the more frequently you backup, the more up-to-date is your information. I know people who backup their websites twice a day.

Recovering from a backup is the "last gasp" solution: it's the solution when everything else fails. I hope that you don't need to use it. It's a good insurance policy; one that you hope you don't have to "cash-in". Good luck.

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