Question "attachment not found"

Hi all,

For some reason, attachments are broken on the v1.6.2 forum I manage.

Using the file picker, I can add an attachment in the message editor.

If I insert the attachment, the tags appear in the editor window, but when the message is saved, an error message is displayed:

I looked around the configuration settings but didn't find anything, like a pathname field, that looked promising. This was working for us last fall.

Any ideas?

Thanks,
Colin

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Enabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 160M | Max file upload: 170M

Joomla default template details : Sense | author: K2B-media | version: 1.0.2 | creationdate: 07/20/10

Kunena default template details : Sense-Online | author: MJH | version: 1.0 | creationdate: 27-12-2010

Kunena version detailled: Installed version: 1.6.2 | Build: 3894 | Version name: Team | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

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Plugins: System - Mootools12: Disabled | System - Mootools Upgrade: Enabled | JFirePHP: Disabled or not installed | Kunena Discuss: Disabled or not installed | Kunena Search: Disabled or not installed | My Kunena Forum Menu: Disabled or not installed | My Kunena Forum Posts: Disabled or not installed

Modules: Kunena Latest: Disabled or not installed | Kunena Stats: Disabled or not installed | Kunena Login: Disabled or not installed

Hello,

what browser do you using ? Do you have tried with an another one ?

cbrace: I'm sorry but I do not have any guest access to your forum (and so I cannot see the issue). My immediate advice, at this time, is to search the forum for:

(a) "attachment not found" ; and

(b) fakepath

in the hope that some of these topics might be helpful to you.

Sozzled,

I just discovered the cause: it was a permissions problem with this directory: /media/kunena/attachments

Changing it from 755 to 775 fixed things.

There seems to be recurring issues with permissions on the server which I host my Joomla site on; I am switching webhosting companies next week and I hope this problem will be solved for good.

The lesson seems to be: not all so-called Joomla webhosting companies are equal.

-Colin

cbrace wrote: The lesson seems to be: not all so-called Joomla webhosting companies are equal.

I agree. Good point.

Hi again Sozzled,

Just a quick follow-up: I am testing my Joomla site on a new host. I made a backup with Akeeba and installed it on the new server.

Everything went fine except I did again have to manually modify the permissions for /media/kunena. Are the default settings in Kunena too restrictive? Once I added write permission to group and other, attachments worked again. I find this odd, since the webserver reads and writes as owner of the files. Why would the Kunena need group or other write permission to write files?

I notice for example that another Joomla extension I use, the excellent, DOCman, manages to write files in its document directory with the default settings, -rw-r--r--

Thanks.

cbrace wrote: ... the webserver reads and writes as owner of the files.

Who actually owns the files? See Avatar doesn't change or save on 1.6 and please read the entire discussion.

OK, I read that thread. Apache needs to own the folder.

The thing is, when you restore a Akeeba backup, EVERYTHING is owned the webserver, as it is recreating all the files and directories, no? I haven't touched anything via ftp or ssh.

I still don't understand why after the webserver itself installs my Joomla site from the Akeeba backup Kunena still can't write to /media/kunena/, even though it is owned like every other directory by the the webserver.

Sozzled, sorry if I seem dense. I am just a part-time webmaster and Joomla tinkerer.

cbrace wrote: Sozzled, sorry if I seem dense. I am just a part-time webmaster and Joomla tinkerer.

I spend so much time at this forum, I don't have time for my own webcraft. I'm just a user, mate.

You'll just have to take my advice on faith. We don't have the problems here (that I'm aware of) and I don't have the problems in my own case (that I'm aware of) but these problems may still occur despite all the best-laid plans that we have. The most important thing to know is this: what happens now, when you upload a new file, a new attachment to a post on your website? Do you get an "attachment not found" error?

The most important thing to know is this: what happens now, when you upload a new file, a new attachment to a post on your website? Do you get an "attachment not found" error?

OK. Last night I moved the site (definitively) to the new host, restoring the Akeeba backup.

Everything on the new server worked fine, except Kunena message attachments ("attachment not found"). I ran chmod -R go+w on /media/kunena. Problem solved.

Perhaps Akeeba is interfering with permissions?

This evening I will test this again here at home on my Fedora desktop system running Apache.

Since I have solved the problem, I don't want to take up too much more of your valuable time, but it might be nice to figure out what is going on here.

Thanks,
-Colin