Question Kunena not compatible with Amazon SES SMTP host

[strike]Moved to 3.0 bugs forum[/strike]

Moderator's comment: Your two posts have been merged together in this "miscellaneous, general website administration" category. The problem that you may be experiencing is not necessarily related to Kunena. You have not provided any evidence to demonstrate that your problem is directly caused by Kunena.

When I switched to Amazon as my SMTP host I am getting the following messages when posting in Kunena:


Notice

SMTP Error! Data not accepted.

SMTP server error: Transaction failed: Invalid email address undisclosed-recipients:;.
SMTP Error! Data not accepted.

SMTP server error: Transaction failed: Invalid email address undisclosed-recipients:;.

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It seems that Kunena uses the "undisclosed recipients" in the To of the email it sends??? And Amazon SES does not like this. Kunena should allow configuration of how the addresses are specified in the emails so that it can pass through spam checks like this.

All other Joomla components work fine. Emails are all sent successfully. I am on the latest version of Kunena.

*** Topic moved by moderator ***

Your question, in the manner that you asked it, does not conform to the category rules in which this topic was originally posted.

Perhaps another member of this community, who has had a similar experience to yours, may be able to offer their advice and guidance.

I have many components that can all send email, using the SMTP settings in Joomla. Those components can send emails to one person or multiple people. There are no errors.

Amazon SES is used by THOUSANDS of businesses across the globe.

Kunena is the ONLY COMPONENT that sends emails using "undisclosed recipents" and is causing problems.
How have I NOT demonstrated that this is a Kunena issue??

Did you read the Rules for posting in K 3.0 Support category ?

"Amazon SES" (whatever that may be) may be used by many people - I do not, personally, have any knowledge of your claims in that regard - and you may be using other Joomla extensions to send mail from your website (and, as far as you know, they may all be working without any problems) but you have not shown us anything about how you have setup Kunena on your website. It is quite possible that other people using "Amazon SES" are not having the same problems that you seem to be having.

My guess, without knowing anything about your website, is that you have made a few changes to your Kunena configuration settings that you have not told us about. I suggest that you restore Kunena to its original default settings and try again.