Kunena 5.2 RC3 Released (29 Nov 2020)

The Kunena team is thrilled to announce the third public release candidate of Kunena 5.2, a native Joomla extension for Joomla 3.9. This is a development release and should be only be used for testing; this version is not recommended for live websites at this stage.

The purpose of this release is to encourage testing by downloading, installing and identifying any problems or shortcomings that people may discover. K 5.2.0 RC3 is stable and we are aware that people will discover defects. We encourage you to use the forum to report defects, as soon as they are discovered, so that the development team can work through the problems before the release of K 5.1 as a stable product. Reporting defects does not mean that the problems can or will be fixed. The Kunena team is looking forward to hearing your feedback on how well we have achieved our design goals.

× This is for users to help other users, to discuss topics that are related to forum administration in general or problems in running Joomla. This is not the place to ask for Joomla support. If you want assistance with Joomla please ask at forum.joomla.org

Solved Subscribers not receiving emails after recent update

6 years 9 months ago #1 by frueter

after recent updates subscribers on my site no longer receive email notifications about new posts.
I am on Kunena 3.0.1, Joomla 2.5.17. Other mail functions on the site (including Kunena's "report" feature) work fine.
It's been a while since I set up the forum and it has been working fine until now.
Below is the config report.
Any help would be greatly appreciated!


This message contains confidential information

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information
htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 128M | Max file upload: 10M

Kunena menu details:

Warning: Spoiler!

Joomla default template details : hot_flashes | author: HotJoomlaTemplates.com | version: 1.0 | creationdate: Unknown

Kunena default template details : Blue Eagle 2.0 | author: Kunena Team | version: 3.0.1 | creationdate: 2013-06-29

Kunena version detailed: Kunena 3.0.1 | 2013-06-29 [ Noordwijkerhout ]
| Kunena detailed configuration:

Warning: Spoiler!
| Kunena integration settings:
Warning: Spoiler!
| Joomla! detailed language files installed:
Warning: Spoiler!

Third-party components: None

Third-party SEF components: None

Plugins: Search - Kunena Search 3.0.1

Modules: Kunena Search 3.0.1

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6 years 8 months ago #2 by frueter
I have updated to Kunena 3.0.4 but still can't get email notifications to work again.

Any hint how to debug this would be greatly appreciated!


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6 years 8 months ago - 6 years 8 months ago #3 by sozzled
Did you know that you know that people who subscribe to topics or categorues will only receive email notifications if someone other than themselves posts a message? If you are the only user on your site, you will never receive email notifications from the forum. You will only receive emails for subscribed topics or categories when someone else posts a message on your forum.

You should also fix up your Joomla menu; see Kunena Menu issues in the Wiki to restore a simpler, standard Kunena menu.
Last edit: 6 years 8 months ago by sozzled.

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6 years 8 months ago #4 by frueter
thanks, but that's not it. I dug a bit deeper and it seems to be an issue with our provider and their outbound mail filter. In other words Kunena is off the hook :)

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