Solved 500 error when trying to upload image.

Hi, I am getting this error (Fatal Error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 14008 bytes) in components/com_kunena/lib/kunena.image.class.php on line 357).

I am using Kunena 2.0.1 on Joomla! 2.5.6.

I was trying to upload an image of 3166kB. I have 'Maximum Image File Size' set to 4000kB, which appears to be lower that what Kunena Config is telling me I can set it to (Maximum image file size allowed for upload. You cannot exceed the PHP upload limit of post_max_size: 8M & upload_max_filesize: 10M .)

I noticed this error also appering in the 1.7 support forum. In that forum there is mention of using ImageMagick instead of GD. Is this in the config somewhere, I can't find an opion that would choose between the two?

Hi rsi, thanks for your post.

Without a configuration report (see the posting guide at the top of this page) it is hard to work out what the problem is, but usually this error is because you have other Joomla modules and plugins that are using up your allocated memory. Increasing the memory limit on your server via the hosts, or disabling other Joomla modules might be the solution.

Hi thanks for taking a look at this, please see my configuration report below. I have very few if any extra Joomla modules loaded. This is a fresh Joomla installation & the only addition to Joomla is Kunena.

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 40 seconds | Max execution memory: 32M | Max file upload: 10M

Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path
546	Forum	kunenamenu	view=home&defaultmenu=547	kunena
547	Index	kunenamenu	view=category&layout=list	kunena/index
548	Recent Topics	kunenamenu	view=topics&mode=replies	kunena/recent
549	New Topic	kunenamenu	view=topic&layout=create	kunena/newtopic
550	No Replies	kunenamenu	view=topics&mode=noreplies	kunena/noreplies
551	My Topics	kunenamenu	view=topics&layout=user&mode=default	kunena/mylatest
552	Profile	kunenamenu	view=user	kunena/kunena-profile
553	Help	kunenamenu	view=misc	kunena/help
554	Search	kunenamenu	view=search	kunena/search

Joomla default template details : whyallanudists7 | author: RSI Computing | version: 1.0 | creationdate: 2012-06-27

Kunena default template details : Blue Eagle 2.0 | author: Kunena Team | version: 2.0.1 | creationdate: 2012-07-07

Kunena version detailed: Kunena 2.0.1 | 2012-07-07 [ Balozi ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	0
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
disemoticons	0
template	blue_eagle
showannouncement	1
avataroncat	0
catimagepath	category_images
showchildcaticon	1
rtewidth	450
rteheight	300
enableforumjump	0
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	0
maxsubject	50
maxsig	300
regonly	1
changename	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatarupload	1
allowavatargallery	1
avatarquality	75
avatarsize	2048
imageheight	800
imagewidth	800
imagesize	4000
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	120
showranking	1
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	0
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	0
latestcategory	0
showstats	0
showwhoisonline	1
showgenstats	0
showpopuserstats	0
popusercount	5
showpopsubjectstats	0
popsubjectcount	5
usernamechange	0
showspoilertag	1
showvideotag	0
showebaytag	0
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	0
autoembedebay	0
ebaylanguagecode	en-us
sessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	week
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	0
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	recent
default_sort	desc
sef	1
sefutf8	0
showimgforguest	0
showfileforguest	0
pollnboptions	4
pollallowvoteone	1
pollenabled	0
poppollscount	5
showpoppollstats	0
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	replyid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	1
latestcategory_in	1
topicicons	0
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	0
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	0
lightbox	1
show_list_time	168
show_session_type	1
show_session_starttime	30
userlist_allowed	1
userlist_count_users	3
enable_threaded_layouts	1
category_subscriptions	post
topic_subscriptions	every
pubprofile	0
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	0
keywords	0
userkeywords	0
image_upload	registered
file_upload
topic_layout	flat
time_to_create_page	0
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	4
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	1
cache_time	60

| Kunena integration settings:

Warning: Spoiler!

Kunena - AlphaUserPoints Disabled
Kunena - Community Builder Disabled
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Disabled

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
en-GB	English (United Kingdom)

Third-party components: None

Third-party SEF components: None

Plugins: None

Modules: None

Hi,
Please increase Max execution memory: to 64m


regards 810

Hi, increasing the Max execution memory: to 64m (as requested) has resolved the problem.

Thank you very much for your help.

Regards, rsi.