Kunena 6.2.4 Released

The Kunena team has announce the arrival of Kunena 6.2.4 [K 6.2.4] which is now available for download as a native Joomla extension for J! 4.3.x/4.4.x/5.0.x. This version addresses most of the issues that were discovered in K 6.1 / K 6.2 and issues discovered during the last development stages of K 6.2

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Question Blank pages when clicking on register etc

12 years 3 months ago #1 by Callesen58
Hello, I recently installed Kunena on a fresh Joomla install (One that also has blank Plugin Manager and User Manager pages, mind you, but that should(?) be irrelevant). Upon clicking on say create a new account, you get taken to a blank page, which shows the error: Fatal error: Call to undefined method JController::getInstance() in /customers/7/d/6/computerparty.dk/httpd.www/components/com_users/users.php on line 17

Here is my configuration report:

This message contains confidential information

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Disabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information
htaccess: Exists | PHP environment: Max execution time: 50 seconds | Max execution memory: 64M | Max file upload: 12M

This message contains confidential information

Joomla default template details : it_thesoftware | author: IceTheme | version: 1.5.0 | creationdate: 01 January 2011

Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.7.1 | creationdate: 2011-11-16

Kunena version detailled: Installed version: 1.7.1 | Build: 5162 | Version name: UnderUret | Kunena detailled configuration:

Warning: Spoiler!

Third-party components: None

Third-party SEF components: None

Plugins: System - Mootools Upgrade: Disabled | System - Mootools12: Disabled

Modules: None

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12 years 3 months ago - 12 years 3 months ago #2 by sozzled
G'day, Callesen58, and welcome to Kunena.

A few observations:

(1) Your problem has nothing to do with Kunena. If you click the FAQs tab on the menu near the top of this page you will see in How do I register new users to my website and where should they login to use my website? that Kunena is not involved in the user registration process. The error message you are getting is being generated by Joomla's user management component.

(2) Generally-speaking, there's a standard approach to addressing blank page issues. The fact that you have blank pages in the backend suggests that there's a more serious problem with your website than merely the frontend experience of Kunena. You should never get blank pages in the backend and, if you do, those are much more important to address first. As a general guide, you may find this page helpful How to diagnose blank page on Kunena (even though, as I wrote earlier, the problems have nothing to do with Kunena).

(3) When you wrote that you recently installed Kunena on a fresh Joomla install, why did you choose to install a version of Joomla 1.5 that is three versions out of date? You've got serious Joomla issues; I don't even think that, if you went to the Joomla forum ( forum.joomla.org ) you will find too many people interested in helping you out with complications arising from recently installing J! 1.5.22 (!)). Good luck.
Last edit: 12 years 3 months ago by sozzled.

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