Question [K1.7] [J1.5.23] Avatar & Attachment upload failed

Hi,

I have just installed Kunena on my site, and im getting this error when I try and upload an avatar or attachment to the website using Kunena as my profile and avatar system.

Here is the error message when I try and upload the sample image that comes with Windows, as an attachment to a simple forum post.

Failed to upload file 'Winter.jpg': Image MIME type () is not allowed (jpg,jpeg,gif,png).

Your message has been successfully posted.

And the same for uploading an avatar

Failed to upload file 'Winter.jpg': Image MIME type () is not allowed (jpg,jpeg,gif,png).

Your profile has been saved.

I have checked File/Folder permissions on the upload directories and all are on 7-5-5, is this correct?


Here's my System Info

PHP Built on: Linux jumbuck.netports-servers.com.au 2.6.18-238.9.1.el5PAE #1 SMP Tue Apr 12 18:52:55 EDT 2011 i686
Database Version: 5.0.92-community
Database Collation: utf8_general_ci
PHP Version: 5.2.9
Web Server: Apache
Web Server to PHP interface: cgi
Joomla! Version: Joomla! 1.5.23 Stable [ senu takaa ama baji ] 04-March-2011 18:00 GMT
User Agent: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/535.2 (KHTML, like Gecko) Chrome/15.0.874.106 Safari/535.2

Thanks.

Edit;

I forgot to mention that I can upload the same image to other places in the site (image gallery), as well as attach it to posts using my old Ninjaboard forum.

It seems it is just Kunena giving me this error.

You might find it helpful to read What information should I include when I ask for help (including how to post my configuration report)? and we might be able to get a bit further in helping you if we have that information. Thanks.

For information about file/folder permissions settings, see Securing Kunena .

Sounds to me like you've changed some standard configuration setting somewhere and that's what is preventing Kunena accepting certain MIME types.

Sorry, forgot the config report.

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Disabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 60 seconds | Max execution memory: 64M | Max file upload: 64M

Joomla default template details : rt_zephyr_j15 | author: RocketTheme, LLC | version: 1.5.2 | creationdate: November 16, 2010

Kunena default template details : nts_kdark | author: 9ThemeStore | version: 1.7.0 | creationdate: 2011-05-07

Kunena version detailled: Installed version: 1.7.0 | Build: 5135 | Version name: Tale | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_title	Legion Gaming
board_offline	0
board_ofset	0.00
offline_message	<h2>The Forum is currently offline for maintenance.</h2> <div>Check back soon!</div>
enablerss	0
enablepdf	0
threads_per_page	20
messages_per_page	10
messages_per_page_search	10
showhistory	0
historylimit	6
shownew	1
jmambot	1
disemoticons	0
template	nts_kdark
showannouncement	1
avataroncat	0
catimagepath	category_images/
showchildcaticon	1
annmodid	62
rtewidth	450
rteheight	300
enableforumjump	0
reportmsg	0
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	0
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	100
maxsig	30000
regonly	0
changename	1
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	1
captcha	0
mailfull	1
allowavatar	1
allowavatarupload	1
allowavatargallery	1
avatarquality	80
avatarsize	2048
allowimageupload	0
allowimageregupload	1
imageheight	8000
imagewidth	8000
imagesize	1500
allowfileupload	0
allowfileregupload	1
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	12000
showranking	1
rankimages	1
avatar_src	fb
fb_profile	fb
pm_component	no
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	0
userlist_username	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	1
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	23,14,17,24,22,4,5,6,13,16,29,25,21,7,8
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	1
rules_infb	1
rules_cid	1
help_infb	1
help_cid	1
showspoilertag	1
showvideotag	1
showebaytag	0
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	0
ebaylanguagecode	en-us
fbsessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
fbdefaultpage	recent
default_sort	asc
alphauserpointsnumchars	0
sef	1
sefcats	0
sefutf8	0
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	100
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	0
js_actstr_integration	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/gif,image/png,image/bmp,application/x-shockwave-flash,application/msword,application/excel,application/pdf,application/powerpoint,text/plain,application/x-zip
imagequality	80
thumbheight	50
thumbwidth	50
hideuserprofileinfo	put_empty
integration_access	joomla
integration_login	joomla
integration_avatar	kunena
integration_profile	kunena
integration_private	none
integration_activity	none
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
onlineusers	1
debug	0
catsautosubscribed	0
showbannedreason	1
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	2
bbcode_img_secure	text
listcat_show_moderators	0
lightbox	1
activity_limit	0
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	0
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	1
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
email_visible_address	[email protected]
captcha_post_limit	0
recaptcha_publickey
recaptcha_privatekey
recaptcha_theme	white

Third-party components: CommunityBuilder 1.4

Third-party SEF components: None

Plugins: System - Mootools Upgrade: Enabled | System - Mootools12: Disabled

Modules: None

I used the default MIME types set my Kunena, which did not work. Then copied the ones in the Global config, which I knew worked, because Ninjaboard uses those MIME types when uploading attachments or avatars. and still did not work on Kunena.

Edit:

If I disable MIME check, I get this error message:

JFile::copy: Cannot find or read file: '/tmp/phpl2I33U'
Failed to upload file 'Winter.jpg': Could not move file into /home/xxxxxxxx/public_html/media/kunena/avatars/users/Winter.jpg.

Thank you for your configuration report. Your Kunena configuration report does not show that you allow the MIMEtype "image/jpg".

Quite right. I put that back in the config, and I still could not upload.

I have tried png and gif, as well as other types of document file types for attachments aswell. None of them work.

I keep getting the MIME error, or this error when MIME check is disabled.

JFile::copy: Cannot find or read file: '/tmp/phpwxZ3j4'
Failed to upload file 'avatar64.png': Could not move file into /home/xxxx/public_html/media/kunena/avatars/users/avatar64.png.

It seems like the permissions on your /tmp are not correct. When I wrote earlier that you should read Securing Kunena , those permissions should be applied to all folders and files in your site.

Hi Sozzled.

I can ensure you that all files and folders, especially tmp and media/kunena have the 755 permissions.

I am still unable to upload any files with these permissions.

I managed to get these errors to appear for a slight second, and got a printscreen. Hope this helps.

Thanks for that information. A quick search of Google helps to understand the cause and possible ways to overcome the "open_basedir restriction in effect. File... is not within the allowed path(s)" warning message.

You've probably set the open_basedir directive somewhere. That restricts PHP access to certain directories. Check php.ini and your Apache config files (http.conf, .htaccess, etc). One possibility might be to replace any custom .htaccess file that you might have created with the standard Joomla version (see Search Engine Optimisation (SEO) for tips on how to do that.

Hi Sozzled.

Thanks for that.

I found this in my php.ini

open_basedir=/home/xxxxxxx/public_html

So I removed it and can now upload files and avatars without any issues.

Thanks.