Question "Synchronize Users" not working

When I click "Synchronize Users" in the Kunena Control Panel, I get a page that looks like this: see picture1.

But then nothing happens. No other screen comes up.

I am also having a related problem. When I register an account, after filling out the fields and then clicking "resister" I am taken back to the registration page with empty fields, but I don't get any message saying I have successfully registered. Also I don't receive an email confirmation.

But interestingly, the new registration does appear in my joomla user list.

Does anyone have ideas of what may be happening?

Hello,

Do you use a sef system or the sef system integrated by default into Joomla! ?

Your image is too tiny so I can't see the error message.

Thanks for responding. I'm attaching a larger image. There isn't an "error message" but it just doesn't display like the Kunena docs say. There isn't a "synchronize" button in the upper left hand corner, and I'm not taken to another page as the docs say.

I'm using standard core joomla sef's, not sef extensions.

Obviously someone doesn't know their left from their right! :laugh: I agree with you: the information contained in the Wiki - Synchronizing users - could be written in a clearer manner.

The instruction:

Simply click the Sync Button in the top left corner. If you wish to cancel the operation instead, click the big red X Cancel button.

should read "click the Synch Button in the top right corner ...". If you click the button then you are returned to the Control Panel. In this respect the documentation is correct (or it should be). OK?

Yes but as you can see in the picture, there is no synchronize users in the top right corner either...

So I'm left with a page that doesn't display the option to synchronize users.

OK now I get it. I thought that red x was some kind of trash function. But I clicked on that and got a message saying "users synchronized". Great

However, I still have the problem of not receiving an email message upon registration, and there is no message after clicking "register". I just get the registration page again, with all the fields blank. Not sure what is wrong there...

awkuena wrote:

I am also having a related problem. When I register an account, after filling out the fields and then clicking "resister" I am taken back to the registration page with empty fields, but I don't get any message saying I have successfully registered. Also I don't receive an email confirmation.

But interestingly, the new registration does appear in my joomla user list.

OK, let's stop right here. As I have written on many occasions, user registration is not a function of Kunena. It's a Joomla thing. See what I wrote in Kunena users/members for example.

The reason that you're not receiving an email-on-registration is not something to do with Kunena. It could be how you've setup your mail service (see Register User Form not working for example) or it could be how you've configured your registration settings (see Activation Emails are not being sent for example). It could also be a factor of whether you are using the standard Joomla registration procedure or a third-party extension (like Community Builder). The number of possibilities is quite extensive and depends on what changes you have made to your Joomla website since you first installed it.

You will probably find a better selection of answers if you search at forum.joomla.org/

This is about as much help as I can offer you at this stage.