Question User posts not being inserted

I have an issue with a website of mine that just started a couple of weeks ago. I have Kunena 1.5.9 installed. The template is a Rocket Theme, however, RokCandy is not being used - only RokWeather, and RokBox.

At any rate, when the user goes to post a new message, it appears like everything works, but the user's message never appears. The forums are not moderated, so I'm not sure where the posts are going.

If I look in the database, I can see that no posts have been inserted into the jos_fb_messages table.

The site is at:

www.edisonlake.com

You can register to try the issue out for yourself.

Thanks in advance for any help,

Bill Richardson

There is no support for K 1.5.9. Please upgrade to K 1.5.11. Thank you.

brichardson2001 wrote:

You can register to try the issue out for yourself.

Please note (albeit in relation to a different category of discussions) Before you ask for help with template issues ... :

Because most users' problems are unique, you should be prepared to tell us where you are having these problems. This means, what is the URL of your site. If you have restricted your forum so that only registered users can view it, you should also have a test account/password. Although a screen image is helpful, nothing is quite as good as the real thing. You are under no obligation to display this information in public. You may prefer to provide test account details by PM but only by invitation.

For security reasons, we do no register ourselves at user websites.

brichardson2001 wrote:

I have an issue with a website of mine that just started a couple of weeks ago. I have Kunena 1.5.9 installed. The template is a Rocket Theme, however, RokCandy is not being used - only RokWeather, and RokBox.

At any rate, when the user goes to post a new message, it appears like everything works, but the user's message never appears. The forums are not moderated, so I'm not sure where the posts are going.

If I look in the database, I can see that no posts have been inserted into the jos_fb_messages table.

The site is at:

www.edisonlake.com

You can register to try the issue out for yourself.

Thanks in advance for any help,

Bill Richardson

Hi brichardson2001,

can you provide a test account details, please, then we can test your issue. Thank you.

Hi,

I provided you with a login via PM.

Hi,

sorry for delay. I was on your site and I see the problem. There is not a success post message.

I can't find any error in source of files.

Can you provide also error from log file on your server and enable debug in joomla configuration and report if display some error.

Disable also SEF/SEO to see if the problem persist.

Thank you.

I apologize; I was working on the site when you visited.

I found the problem - it had nothing to do with Kunena OR any plugins.

It was an .htaccess issue.

I had previously had a forum setup at the subdirectory /boards

I setup Kunena, and used SEF to set the link to /boards

Then, I had htaccess rules to do a 301 redirect for /boards/viewforum.php to /boards (to redirect the old pages Google was still pointing to).

The problem was, this didn't allow Kunena to work properly.

After much troubleshooting, I simply changed the path to Kunena to /message-boards, and all is working fine!

Bill