Solved Untranslated Strings

I have now completely deleted the Kunena Forum software and re-installed in - with the latest version. I no longer have the error message on the site but I still have the problem with the untranslated strings in both the administration area and on the site. Help would still be very gratefully received.

Please follow these steps:

1. check if the file en-GB.com_kunena.sys.ini is available in "administrator/components/com_kunena/language/en-GB"
2. If the file not exists, go to the Kunena configuration (tab) General and enable the Debug Mode
3. upload my file again and you will see a more informative error message
4. to paste here the error message and also a configuration report

Hi

The file is definitely in the correct folder as you can see from the attached screen shot. I am also attaching a configuration report. Thank you very much for continuing to help me

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Missing | PHP environment: Max execution time: 120 seconds | Max execution memory: 768M | Max file upload: 128M

Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path	In trash
549	Forum	kunenamenu	view=home&defaultmenu=551	forum	No
550	Index	kunenamenu	view=category&layout=list	forum/index	No
551	Recent Topics	kunenamenu	view=topics&mode=replies	forum/recent	No
552	New Topic	kunenamenu	view=topic&layout=create	forum/newtopic	No
553	No Replies	kunenamenu	view=topics&mode=noreplies	forum/noreplies	No
554	My Topics	kunenamenu	view=topics&layout=user&mode=default	forum/mylatest	No
555	Profile	kunenamenu	view=user	forum/profile	No
556	Help	kunenamenu	view=misc	forum/help	No
557	Search	kunenamenu	view=search	forum/search	No
558	Forum	Public-Menu	Itemid=549	kunena-2016-08-14	No

Joomla default template details : Socialize | author: JomSocial | version: 2.1.0 | creationdate: October 5 2015

Kunena default template details : Crypsis | author: Kunena Team | version: 5.0.0 | creationdate: 2016-08-06

Kunena version detailed: Kunena 5.0.0 | 2016-08-06 [ Addax ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
disemoticons	0
template	crypsis
showannouncement	1
avataroncat	0
catimagepath	category_images
showchildcaticon	1
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatarupload	1
allowavatargallery	1
avatarquality	75
avatarsize	2048
imageheight	800
imagewidth	800
imagesize	150
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	120
showranking	1
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
sessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	recent
default_sort	asc
sef	1
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	0
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
show_list_time	720
show_session_type	2
show_session_starttime	1800
userlist_allowed	0
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	1
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	0
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	1
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	8
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	1
cache_time	60
iptracking	1
rss_feedburner_url
autolink	1
access_component	1
statslink_allowed	1
superadmin_userlist	0
legacy_urls	1
attachment_protection	0
categoryicons	1
avatarresizemethod	1
avatarcrop	0
user_report	1
searchtime	365
teaser	0
ebay_language	0
twitter_consumer_key
twitter_consumer_secret
allow_change_subject	1
max_links	6
read_only	0
ratingenabled	0
url_subject_topic	0
log_moderation	0
attach_start	0
attach_end	14
google_map_api_key
attachment_utf8	1
autoembedsoundcloud	1

| Kunena integration settings:

Warning: Spoiler!

Kunena - AlphaUserPoints Disabled
Kunena - AltaUserPoints Disabled
Kunena - Community Builder Disabled
Kunena - Easyblog Disabled
Kunena - Easyprofile Disabled
Kunena - Easysocial Disabled
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Disabled

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
en-GB	English (en-GB)

Third-party components: Jomsocial 4.2.4

Third-party SEF components: None

Plugins: None

Modules: Kunena Latest 5.0.0

I see, that your migrated page runs in the folder jupgrade. Clear your cache and check in "Components -> Redirects" whether it includes redirects. If yes, go to "Extensions -> Plugins" and search the plugin "System - Redirect". Disable it and try again.

Hello

I have checked in /jupgrade/Components but there is no Redirects folder and I can not find an Extensions folder anywhere?

I am really sorry that I am causiong you so much work but would very grateful if you could continue to help me. Would it help if I gave you access to the administration area of the site?

Richard

You can send the access data to rich@ kunena.org (address without space).