Question quote function

the new quote functionality is really clunky and confusing the heck (PG version) out of my users.  quoted replies are getting mixed into the quoted message.  is there any way to get back to the previous method or if not we'll need to completely remove quoting as an option since it is hosing threads and confusing members.

xreliable wrote: the new quote functionality is really clunky and confusing the heck (PG version) out of my users.  quoted replies are getting mixed into the quoted message.  is there any way to get back to the previous method or if not we'll need to completely remove quoting as an option since it is hosing threads and confusing members.
 

I dont think that is so dificult. But sure is very different than previous.

If you click on the red symbol the cursor will placed either above or below the quoted text.

 

It's not so difficult but those kind of assumptions creation poor UI/UX and I'm experiencing the result. Assuming that users will intuitively know to click on the red symbol is a big leap. The world is a big and diverse place. Not everyone is as smart, capable or quick on the uptake as you. Also from my own testing in firefox the red symbol does not instantly appear. Assuming the user will wait for something is also another dangerous assumption. So here, the user clicks into the field which clicks into the quoted text.  THEY HAVE TO DO THIS BEFORE the red icon appears.  So right away setup for problems because the cursor is already in the quoted text before the red icon appears.  In addition, there is an additional step here.  And the assumption that the user will know or care to be bothered with doing the next step.  The result is they post their response into the quoted text.  Which creates unreadable threads.
The world/Internet is full of different types of people accessing from different types of devices. Case: octogenarian internet user. Anything new is a problem. Case 2, visually impaired user, small symbols always a problem. Case 3, can't be bothered, infinitesimal attention span teen. Anything that slows down communication is a problem and they will just move on. Case 4, small screen (fat fingers) user. Clicking small symbols, always a problem.... etc.
Also you should note that the red cursor will also appear within the quoted text, not just above/below. This is another messy ux issue.

this is a comment I just now received from a user:

the quote function made me seasick

Yes, I understand the problem when there is something new. But there will always be changes, otherwise we would have still Kunena 1.5 now.
The BBCode Editor is not contemporary, so it has been replaced.
The CKEditor is not a development by us, but we have adapted it as much as possible to our needs and of course, we are happy to accept suggestions if many users want to it.