Important Attempted upgrade from K 3.0.8 to K 4.0.1 fails: "Custom install routine failure" message

Attempting to upgrade from K 3.0.8 to K 4.0.1. Installation package downloaded from >>> here <<< today.

Joomla 3.4.1

Installation method used: Upload Package File.
Package filename: pkg_kunena_v4.0.1_2015-06-10.zip
Error messages received:

Notice
Kunena 4.0 has not been installed, aborting!

Warning
Extension Install: Custom install routine failure.

Error
Error installing package

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 128M | Max file upload: 64M

Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path	In trash
125	Forum	mainmenu	Itemid=190	kunena-2015-05-03	No
190	Forum	kunenamenu	view=home&defaultmenu=191	forum	No
191	Index	kunenamenu	view=category&layout=list	forum/index	No
192	Recent Topics	kunenamenu	view=topics&mode=replies	forum/recent	No
199	Unapproved posts	kunenamenu	view=topics&layout=posts&mode=unapproved&userid=anyone	forum/unapproved-posts	No
193	New Topic	kunenamenu	view=topic&layout=create	forum/newtopic	No
194	No Replies	kunenamenu	view=topics&mode=noreplies	forum/noreplies	No
195	My Topics	kunenamenu	view=topics&layout=user&mode=default	forum/mylatest	No
196	Profile	kunenamenu	view=user	forum/profile	No
197	Help	kunenamenu	view=misc	forum/help	No
198	Search	kunenamenu	view=search	forum/search	No

Joomla default template details : doro_j | author: jvgtheme | version: 1.0.0 | creationdate: Unknown

Kunena default template details : Blue Eagle | author: Kunena Team | version: 3.0.8 | creationdate: 2015-04-05

Kunena version detailed: Kunena 3.0.8 | 2015-04-05 [ Imperium ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	20
messages_per_page	10
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
disemoticons	0
template	retro
showannouncement	1
avataroncat	1
catimagepath	category_images
showchildcaticon	1
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	1
showemail	0
showuserstats	1
showkarma	0
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	0
allowfavorites	1
maxsubject	150
maxsig	300
regonly	0
pubwrite	1
floodprotection	0
mailmod	0
mailadmin	0
captcha	1
mailfull	1
allowavatarupload	1
allowavatargallery	1
avatarquality	75
avatarsize	2048
imageheight	864
imagewidth	1536
imagesize	512
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	512
showranking	1
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_posts	1
userlist_karma	0
userlist_email	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
showspoilertag	1
showvideotag	1
showebaytag	0
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
sessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories	6,3,8
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	recent
default_sort	asc
sef	1
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	1
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	0
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	0
keywords	0
userkeywords	0
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	1
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	8
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	1
cache_time	60
iptracking	1
rss_feedburner_url
autolink	1
access_component	0
statslink_allowed	0
superadmin_userlist	0
ebay_language	0
ebaylanguagecode	en-us

| Kunena integration settings:

Warning: Spoiler!

Kunena - AlphaUserPoints Disabled
Kunena - Community Builder Disabled
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Disabled

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
en-GB	English (en-GB)

Third-party components: None

Third-party SEF components: None

Plugins: Search - Kunena Search 3.0.1 | Content - Kunena Discuss 3.0.7

Modules: None

Second attempt
Installation method attempted: Install from Web

Screen "hangs" for 3 minutes



And returns following information:



(The modal dialog is "uncloseable")

Exit Extension Manager and then go to Components » Kunena » Dashboard

(Upgrade appears to continue automatically, messages appear—upgrading to K 4.0 ALPHA ... upgrading database to K 3.0.97—before the following screen appears:



Kunena 4.0.1 has now been installed! :S

Outcome: K 4.0.1 was installed using the Install from Web method (which uses a different package update.kunena.org/updater/pkg_kunena_v4.0.1_2015-06-10.zip )

Database collation check: The collation of your table fields are correct

Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 128M | Max file upload: 64M

Kunena menu details:

Warning: Spoiler!

ID	Name	Menutype	Link	Path	In trash
125	Forum	mainmenu	Itemid=190	kunena-2015-05-03	No
190	Forum	kunenamenu	view=home&defaultmenu=191	forum	No
191	Index	kunenamenu	view=category&layout=list	forum/index	No
192	Recent Topics	kunenamenu	view=topics&mode=replies	forum/recent	No
199	Unapproved posts	kunenamenu	view=topics&layout=posts&mode=unapproved&userid=anyone	forum/unapproved-posts	No
193	New Topic	kunenamenu	view=topic&layout=create	forum/newtopic	No
194	No Replies	kunenamenu	view=topics&mode=noreplies	forum/noreplies	No
195	My Topics	kunenamenu	view=topics&layout=user&mode=default	forum/mylatest	No
196	Profile	kunenamenu	view=user	forum/profile	No
197	Help	kunenamenu	view=misc	forum/help	No
198	Search	kunenamenu	view=search	forum/search	No

Joomla default template details : doro_j | author: jvgtheme | version: 1.0.0 | creationdate: Unknown

Kunena default template details : Crypsis | author: Kunena Team | version: 4.0.1 | creationdate: 2015-06-10

Kunena version detailed: Kunena 4.0.1 | 2015-06-10 [ Alto ]
| Kunena detailed configuration:

Warning: Spoiler!

Kunena config settings:
board_offline	0
enablerss	1
threads_per_page	20
messages_per_page	10
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
disemoticons	0
template	crypsis
showannouncement	1
avataroncat	1
catimagepath	category_images
showchildcaticon	1
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	1
showemail	0
showuserstats	1
showkarma	0
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	0
allowfavorites	1
maxsubject	150
maxsig	300
regonly	0
pubwrite	1
floodprotection	0
mailmod	0
mailadmin	0
captcha	1
mailfull	1
allowavatarupload	1
allowavatargallery	1
avatarquality	75
avatarsize	2048
imageheight	864
imagewidth	1536
imagesize	512
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	512
showranking	1
rankimages	1
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_posts	1
userlist_karma	0
userlist_email	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
showspoilertag	1
showvideotag	1
showebaytag	0
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
sessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories	6,3,8
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
defaultpage	recent
default_sort	asc
sef	1
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
debug	0
catsautosubscribed	0
showbannedreason	0
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	1
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	0
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
captcha_post_limit	0
keywords	0
userkeywords	0
image_upload	registered
file_upload	registered
topic_layout	flat
time_to_create_page	1
show_imgfiles_manage_profile	1
hold_newusers_posts	0
hold_guest_posts	0
attachment_limit	8
pickup_category	0
article_display	intro
send_emails	1
fallback_english	1
cache	1
cache_time	60
iptracking	1
rss_feedburner_url
autolink	1
access_component	0
statslink_allowed	0
superadmin_userlist	0
legacy_urls	1
attachment_protection	0
categoryicons	1
avatarresizemethod	1
avatarcrop	0
user_report	1
searchtime	365
teaser	0
ebay_language	0
twitter_consumer_key
twitter_consumer_secret
max_links	6
userlist_name	1
usernamechange	0
version_check	1

| Kunena integration settings:

Warning: Spoiler!

Kunena - AlphaUserPoints Disabled
Kunena - Community Builder Disabled
Kunena - Gravatar Disabled
Kunena - JomSocial Disabled
Kunena - Joomla Enabled: access=1 login=1
Kunena - Kunena Enabled: avatar=1 profile=1
Kunena - UddeIM Disabled

| Joomla! detailed language files installed:

Warning: Spoiler!

Joomla! languages installed:
en-GB	English (en-GB)

Third-party components: None

Third-party SEF components: None

Plugins: Search - Kunena Search 3.0.1 | Content - Kunena Discuss 3.0.7

Modules: None

It appears that the link referred to on this site's download page ( github.com/Kunena/Kunena-Forum/releases/...4.0.1_2015-06-10.zip ) does not work with the Install from URL method (the method referred to in this site's documentation) or the Upload Package File method.

sozzled wrote: Attempting to upgrade from K 3.0.8 to K 4.0.1. Installation package downloaded from >>> here <<< today.

Joomla 3.4.1

Installation method used: Upload Package File.
Package filename: pkg_kunena_v4.0.1_2015-06-10.zip
Error messages received:

Notice
Kunena 4.0 has not been installed, aborting!

Warning
Extension Install: Custom install routine failure.

Error
Error installing package

[

The install: Custom install routine failure mean that you have installed RC2 by example and then you try to install RC1

xillibit wrote: The install: Custom install routine failure mean that you have installed RC2 by example and then you try to install RC1

Sorry, no.

The errors occured when, as I wrote at the beginning of this topic, I attempted to upgrade from K3.0.8 website. There had been no previous attempts, on this site, to upgrade K 4.0.x (alpha, beta, RCx, ... anything at all) on this website.

The installation kit at GitHub appears to be suspect. The Install from Web method worked—eventually—perhaps because it used a different installation kit? But the installation was difficult because of many peculiar messages. Installing K 4.0.1 requires time, much patience and a lot of detective work. Installing K 4.0.1 (or upgrading to K 4.0.1) is not easy, is counter-intuitive, and the Install from URL method (recommended in the Wiki) has not worked since K 3.0.7 when the installation kits were moved to GitHub.

Thanks for your reply, xillibit

Like i had previously said the issue with github come from a bad SSL certificate on the server : forum.joomla.org/viewtopic.php?f=708&t=873975#p3269582 or here : www.jadmins.com/43-general/73-joomla-3-3-5-update-issue

The Kunena package on github or get from install from web it's exactly the same