Question [RESOLVED] Trying to install Kunena; Community Builder gets in the way

Hi I am trying to get this installed and working only I keep getting 500 Internal Server error when clicking the forum configuration button (or when I try to access the menu links from my website).

I have got the config settings below.

Thanks

Tony

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Disabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 64M | Max file upload: 64M

Joomla default template details : ja_purity_ii | author: JoomlArt.com | version: 1.2.1 | creationdate: June 2011

Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.6.5 | creationdate: 2011-07-27

Kunena version detailled: Installed version: 1.6.5 | Build: 5005 | Version name: Babel | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_title	Kunena
board_offline	0
board_ofset	0.00
offline_message	<h2>The Forum is currently offline for maintenance.</h2> <div>Check back soon!</div>
enablerss	1
enablepdf	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
jmambot	0
disemoticons	0
template	default
showannouncement	1
avataroncat	0
catimagepath	category_images/
showchildcaticon	1
annmodid	62
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
changename	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	0
captcha	0
mailfull	1
allowavatar	1
allowavatarupload	1
allowavatargallery	1
avatarquality	65
avatarsize	2048
allowimageupload	0
allowimageregupload	1
imageheight	800
imagewidth	800
imagesize	150
allowfileupload	0
allowfileregupload	1
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	120
showranking	1
rankimages	1
avatar_src	fb
fb_profile	fb
pm_component	no
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_username	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
rules_infb	1
rules_cid	1
help_infb	1
help_cid	1
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
fbsessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
fbdefaultpage	recent
default_sort	asc
alphauserpointsnumchars	0
sef	1
sefcats	0
sefutf8	0
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
js_actstr_integration	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
integration_access	auto
integration_login	auto
integration_avatar	auto
integration_profile	auto
integration_private	auto
integration_activity	auto
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
onlineusers	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
activity_limit	0
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	0
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	1
thankyou_max	10

Third-party components: CommunityBuilder 1.7.1

Third-party SEF components: None

Plugins: System - Mootools Upgrade: Enabled | System - Mootools12: Disabled

Modules: None

Hello,

Please enable debug mode into Kunena and Joomla! configuration panel to see what's happen

I have enabled the debug mode in global config. When I open up the control panel for Kunena it shows the attached pic, but then when I click forum config it shows the next pic (with no information at the bottom of screen)

I use CB 1.7.1, will be making a difference ?

Thanks

Tony

K 1.6.5 is not a supported version of Kunena.

Update to K1.7.1 returns a 500 error when clicking the forum button on the front end. Have made a successful update on a similar site. But this one site the Forum link only works when SEF is off in Joomla's Global config.

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 60 seconds | Max execution memory: 24M | Max file upload: 10M

Joomla default template details : phoca_nature | author: Jan Pavelka ( www.phoca.cz ) | version: 1.0.1 | creationdate: 18/06/2008

Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.7.1 | creationdate: 2011-11-16

Kunena version detailled: Installed version: 1.7.1 | Build: 5162 | Version name: UnderUret | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_offline	0
board_ofset	0.00
enablerss	1
enablepdf	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
jmambot	1
disemoticons	0
template	default
showannouncement	1
avataroncat	1
catimagepath	category_images/
showchildcaticon	1
annmodid	62
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	1
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
changename	0
pubwrite	0
floodprotection	0
mailmod	0
mailadmin	1
captcha	1
mailfull	0
allowavatar	1
allowavatarupload	0
allowavatargallery	1
avatarquality	65
avatarsize	2048
allowimageupload	0
allowimageregupload	0
imageheight	800
imagewidth	800
imagesize	150
allowfileupload	0
allowfileregupload	1
filetypes	txt,rtf,pdf,zip,tar.gz,tgz,tar.bz2
filesize	120
showranking	1
rankimages	1
avatar_src	fb
fb_profile	fb
pm_component	no
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	1
userlist_username	1
userlist_posts	1
userlist_karma	1
userlist_email	0
userlist_usertype	0
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
rules_infb	1
rules_cid	1
help_infb	1
help_cid	1
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-gb
fbsessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
fbdefaultpage	recent
default_sort	asc
alphauserpointsnumchars	0
sef	1
sefcats	1
sefutf8	0
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	datetime
post_dateformat_hover	datetime
hide_ip	1
js_actstr_integration	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
integration_access	auto
integration_login	auto
integration_avatar	auto
integration_profile	auto
integration_private	auto
integration_activity	auto
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
onlineusers	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
activity_limit	0
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	0
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	1
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
email_visible_address
captcha_post_limit	0

Third-party components: None

Third-party SEF components: ARTIO JoomSEF: The file doesn't exist sef.xml !

Plugins: System - Mootools Upgrade: Enabled | System - Mootools12: Disabled

Modules: None

sozzled wrote: K 1.6.5 is not a supported version of Kunena.

I first tried 1.7.1 with same results which is why i tried an older version to see if it helps, clearly not

also worth noting I did a jupgrade on this site to joomla 1.7 and that works ok (well the config page loads at least)

Topaz wrote: Update to K1.7.1 returns a 500 error when clicking the forum button on the front end. Have made a successful update on a similar site. But this one site the Forum link only works when SEF is off in Joomla's Global config.

Totally different subject!

For everyone's information, there are about 9,230,000 possible reasons why people get HTTP 500 Internal Server Errors. Just about every case is different. HTTP 500 Internal Server Errors may be caused by Kunena but, in the greater proportion of cases, it is not caused by Kunena. Rather the error is caused by something else needed by Kunena that's missing/broken or it has nothing to do with Kunena at all.

As far as Joomla is concerned, the best way to diagnose the cause of the HTTP 550 Internal Server Error is to enable Joomla debug mode and to look at the Apache server logs. If you search this forum for "HTTP 500 Internal Server Error" you will find several hundred questions on this subject. Our response has, typically, been the same: enable debug mode and find what's causing the error. Then deal with the cause of the error (and, in some cases, this may involved uninstalling a conflicting/broken Joomla extension.

suptm01 wrote: ... also worth noting I did a jupgrade on this site to joomla 1.7 ...

Yes, that was a vital piece of information missing from the topic. Looks like you have a J! 1.5 extension that's incompatible with J! 1.7. You need to remove it.

Ok I removed jupgrade from my 1.5.25 version of joomla and cleaned up kunena and tried to re-install without succes. Thanks for your help guys, but as sozzled said there could be lots of reason why this fails, and plenty of topics about it so Im gonna go quiet and try and work this out. I will of course come back with updates etc.

Just as a side note, I have another website on the same web host (hostpapa) and it just installed fine so it rules out any hosting issues etc.

Thanks everyone

its really annoying me now this, i have hunted most of the 500 internal errors and most of them refer to a fatal error which i dont get. all other buttons like category i can get into but configuration i cant. i have practically stripped it down to barebones joomla installation and to no avail. i have compared my other joomla site which works (sits on same host, both on linux btw). sorry for mythering