Question Bug with emails - not with Joomla settings

Hello,

I'm having an issue with Kunena where the email is sending with PHP mail rather than what is configured in the settings which is SMTP with SendGrid.

I'm on the latest version of Kunena and Joomla and I have no idea how to fix this issue.

If anyone can offer some suggestions or help, please do.

Thanks!

Bumping this post!
Still having problems.

How do you know that Kunena is sending via phpmail?

My understanding is that Joomla opens the initial connection and then Kunena sends via that? That configuration in Joomla has the account that opens that connection and whether smtp or phpmail. (Even when it is set to phpmail if on shared hosting, or similar, the hosting company normally redirect to their own smtp gateway.) In fact that is how all the extensions I have come across work. So even though the email purports to come from kunena@domain in fact it will go out via admin_name_chosen smtp or phpmail as configured.

The headers/sending IP is different on the emails.

So, for most of the forum emails, it is working correctly and using the emails are coming from SendGrid like they should.

However, on the "report" feature on the forums, emails are being sent with the web host via PHP Mail rather than the settings that Joomla has configured which should be sending emails with SendGrid.

I can send some header text from the emails if that will help as well?

That would help.

Are you on shared hosting so that the emails are going out/in via their smtp servers?

You mention SendGrid which is a bulk mailing operation does all your mail go via them then?

Is the domain for sending via Kunena the same that opens the Joomla connection?

I mentioned earlier that all the webhosting companies I have had dealings don't actually use phpmail even when your configuration is setup to do that. (phpmail is a big security risk, open to spoofing, and cannot be set up for DMARC, etc so will often be rejected.) The difference in IP addresses may reflect this. Many hosting companies pass of the actual operation of the mail to specialists companies.

I think you need to give a more detailed information on how your configuration is within Kunena, Joomla, your server/webhost.

All kunena mails are send by the joomla email integration.
If the mails are going to the spam folder ect, then you need to recheck your dns setttings, like the spf ect.

Also you can be on a black list, because sending to much emails at once.