Question [RESOLVED] Out of memory error: K 1.7.1 User Manager with Community Builder 1.7.1

I had just updated Kunena from 1.4 to 1.7.1. The update showed no errors.

If I try to enter the Kunena-User-Administration in the backend I get the following 500 Internal Server Error message:

Fatal error: Allowed memory size of 16777216 bytes exhausted (tried to allocate 66 bytes) in .../joomla/libraries/joomla/language/language.php on line 353

Warning: Cannot modify header information - headers already sent by (output started at .../joomla/libraries/joomla/language/language.php:353) in .../joomla/administrator/components/com_kunena/libraries/error.php on line 140

I am using Kunena 1.7.1, Joomla 1.5.25 an CB 1.7.1. Everything else is running fine. The integration was / is running too.

Please read the posting guide printed at the top of this page. We can answer questions a lot more quickly when give us the information requested in that guide.

Most HTTP 500 Internal Server Errors are not caused by Kunena. Most of these are cause by some other Joomla extension you are using. Your config report may help us to learn more about what other extensions you're using. The way to analyse these internal server errors is to enable Joomla debug mode and find out if Joomla shows more information about those errors. It may also help to enabled Kunena debug mode, too.

bkaertner wrote:

I had just updated Kunena from 1.4 to 1.7.1.

There was no K 1.4.1. Perhaps you've confused Kunena with another Joomla extension. gain, your configuration report may help.

The fact that you have out-of-memory errors indicates that the combination of another extension on the same pages where you're using Kunena is the cause. Try to isolate Kunena from other Joomla extensions (by disabling or uninstalling those other things). You may need to increase the PHP memory allocation on your Joomla website (if your webhost allows you to do that).

I have deinstalled all unnecessary components and modules. What remains is CB, Kunena, Joomgallery, Jevents, Security Images. I have disabled all SI-Services. Still the same. I have other Websites on the same Webspace. Kunena and Useradmin is running without any problems, so I guess there should not be a memory allocation problem.

What makes me stir, is that the problem is in the backend, where the only "connected" component is CB.

Database collation check: The collation of your table fields are correct

Legacy mode: Enabled | Joomla! SEF: Disabled | Joomla! SEF rewrite: Disabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Missing | PHP environment: Max execution time: 30 seconds | Max execution memory: 16M | Max file upload: 10M

Joomla default template details : multigaming_lernvid.com | author: Juergen Koller | version: 1.0 | creationdate: 19.09.2009

Kunena default template details : Aphotic | author: snilloconator | version: 1.6.0 | creationdate: 2010-23-09

Kunena version detailled: Installed version: 1.7.1 | Build: 5162 | Version name: UnderUret | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_offline	0
board_ofset	0
enablerss	1
enablepdf	1
threads_per_page	20
messages_per_page	6
messages_per_page_search	15
showhistory	1
historylimit	6
shownew	1
jmambot	0
disemoticons	0
template	Aphotic
showannouncement	0
avataroncat	0
catimagepath	category_images/
showchildcaticon	1
annmodid	62
rtewidth	450
rteheight	300
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	1
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	1
allowfavorites	1
maxsubject	50
maxsig	300
regonly	0
changename	0
pubwrite	1
floodprotection	0
mailmod	0
mailadmin	0
captcha	1
mailfull	1
allowavatar	1
allowavatarupload	1
allowavatargallery	1
avatarquality	65
avatarsize	2048
allowimageupload	0
allowimageregupload	1
imageheight	1024
imagewidth	1024
imagesize	150
allowfileupload	0
allowfileregupload	1
filetypes	zip,txt,doc,gz,tgz
filesize	120
showranking	1
rankimages	1
avatar_src
fb_profile
pm_component
userlist_rows	0
userlist_online	0
userlist_avatar	0
userlist_name	0
userlist_username	0
userlist_posts	0
userlist_karma	0
userlist_email	0
userlist_usertype	0
userlist_joindate	0
userlist_lastvisitdate	0
userlist_userhits	0
latestcategory	0
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	5
usernamechange	0
rules_infb	0
rules_cid	1
help_infb	0
help_cid	1
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	1
ebaylanguagecode	en-us
fbsessiontimeout	1800
highlightcode	0
rss_type	topic
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
fbdefaultpage	categories
default_sort	asc
alphauserpointsnumchars	0
sef	1
sefcats	0
sefutf8	0
showimgforguest	1
showfileforguest	1
pollnboptions	4
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	1
maxpersotext	50
ordering_system	mesid
post_dateformat	ago
post_dateformat_hover	datetime
hide_ip	1
js_actstr_integration	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	50
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
integration_access	communitybuilder
integration_login	communitybuilder
integration_avatar	communitybuilder
integration_profile	communitybuilder
integration_private	communitybuilder
integration_activity	communitybuilder
boxghostmessage	0
userdeletetmessage	0
latestcategory_in	1
topicicons	1
onlineusers	1
debug	0
catsautosubscribed	0
showbannedreason	0
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	0
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
activity_limit	0
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	0
userlist_count_users	1
enable_threaded_layouts	0
category_subscriptions	post
topic_subscriptions	every
pubprofile	1
thankyou_max	10
email_recipient_count	0
email_recipient_privacy	bcc
email_visible_address
captcha_post_limit	0

Third-party components: CommunityBuilder 1.7.1

Third-party SEF components: None

Plugins: System - Mootools Upgrade: Disabled | System - Mootools12: Disabled

Modules: Kunena Latest 1.7.1

When I disable the integration to CB, everything works. In my opinion there seems to be a problem on the integration with CB. Maybe not a general problem, because CB 1.7.1 an Kun 1.7.1. run fine together on another installation on the same webspace.

Thanks for the config. report but, as you will see, we can't read it unless it's posted on the forum.

sozzled wrote: bkaertner wrote:[/b]

I had just updated Kunena from 1.4 to 1.7.1.

There was no K 1.4.1. Perhaps you've confused Kunena with another Joomla extension ....

As I wrote earlier, I think you've confused Kunena with another extension, like Community Builder and, perhaps, the problems you are having are caused by an incompatible Joomla 1.0 extension that is conflicting with Community Builder? :dry:

Please read what we've written before about using legacy mode . Basically, you should not have the System - Legacy plugin enabled.

The Kunena template that you're using was designed for an older version of Kunena and it probably does not work. Please contact the author of that template to find out if that template works with K 1.7.1.

16 Mb PHP memory is not enough to run Community Builder on its own, let alone run Kunena. I suggest you increase PHP memory to 32 Mb. See K 1.6 & K 1.7 Technical Requirements

Yeah, you are right. The Version-Number must have then been another one, I am not sure about which one. It may have been 1.6.3 or 1.6.5.

I have disabled the legacy plugin now. I only used it for one module (mod_whosonline_ext). Still its not running.

The user-administration is at the moment only needed for the assignment of the moderator, so as a workaround I switched off the CB-Integration, then configured and turned the integration back on again.

The Author of the Kunena-Template states on his HP, that the Aphotic-Template ist compatible with 1.7. I also switched back to the normal template, still the problem is there.

I already have contacted my provider concerning the memory-allocation. As soon as I know more, I'll post here.

Until then thanks for the support !