Question Cannot Change Avatars After Site Copy

Hello all,

I have a site running Kunena 1.6.2 under Joomla 1.5.23.

I needed to rewrite this site from scratch. So in the new site I did a fresh installation of K1.6.2,and copied all the data over from the old tables. My intention was then to upgrade to K 1.6.5.

However, there's a problem. The forums work perfectly, but user avatars cannot be changed.

In the old site, the avatar integration was set to CB.

The new site does not use CB, so I set the avatar integration to "Kunena". But now, if you upload an avatar or select one from the gallery, the same thing happens: nothing. Saving the profile configuration generates the usual message that the changes have been saved, but the avatar changes have not been saved.

I'm sure this is some sort of config difference between the two sites, so does anybody have any idea why this should happen? Any help would be much appreciated.

Thanks!

Andy.

Database collation check: The collation of your table fields are correct

Legacy mode: Disabled | Joomla! SEF: Enabled | Joomla! SEF rewrite: Enabled | FTP layer: Disabled |

This message contains confidential information

htaccess: Exists | PHP environment: Max execution time: 30 seconds | Max execution memory: 64M | Max file upload: 10M

Joomla default template details : jsn_epic_pro | author: JoomlaShine.com | version: 4.2.0 | creationdate: 06/22/2011

Kunena default template details : Blue Eagle (default) | author: Kunena Team | version: 1.6.2 | creationdate: 2010-12-29

Kunena version detailled: Installed version: 1.6.2 | Build: 3894 | Version name: Team | Kunena detailled configuration:

Warning: Spoiler!

[th]Kunena config settings:[/th]

board_title	Science File
board_offline	0
board_ofset	0.00
offline_message	<h2>The Science File Forums are currently offline for maintenance.</h2> <div>Please try again soon. Apologies for any inconvenience.</div>
enablerss	1
enablepdf	1
threads_per_page	25
messages_per_page	25
messages_per_page_search	20
showhistory	1
historylimit	6
shownew	1
jmambot	1
disemoticons	0
template	default
showannouncement	1
avataroncat	1
catimagepath	category_images/
showchildcaticon	1
annmodid	62,63
rtewidth	1000
rteheight	600
enableforumjump	1
reportmsg	1
username	1
askemail	0
showemail	0
showuserstats	1
showkarma	0
useredit	1
useredittime	0
useredittimegrace	600
editmarkup	1
allowsubscriptions	1
subscriptionschecked	0
allowfavorites	1
maxsubject	100
maxsig	300
regonly	0
changename	0
pubwrite	0
floodprotection	5
mailmod	0
mailadmin	0
captcha	1
mailfull	1
allowavatar	1
allowavatarupload	1
allowavatargallery	1
avatarquality	100
avatarsize	150
allowimageupload	0
allowimageregupload	1
imageheight	800
imagewidth	600
imagesize	500
allowfileupload	0
allowfileregupload	1
filetypes	zip,txt,doc,gz,tgz,pdf,flv,swf,pdf
filesize	10000
showranking	1
rankimages	1
avatar_src
fb_profile
pm_component
userlist_rows	30
userlist_online	1
userlist_avatar	1
userlist_name	0
userlist_username	1
userlist_posts	1
userlist_karma	0
userlist_email	0
userlist_usertype	1
userlist_joindate	1
userlist_lastvisitdate	1
userlist_userhits	1
latestcategory	28,29,30,31,32,33,34,35,36,55,46,51,54,56,37,39,41,47,43,45,44,53,50
showstats	1
showwhoisonline	1
showgenstats	1
showpopuserstats	1
popusercount	5
showpopsubjectstats	1
popsubjectcount	10
usernamechange	0
rules_infb	1
rules_cid	1560
help_infb	1
help_cid	1
showspoilertag	1
showvideotag	1
showebaytag	1
trimlongurls	1
trimlongurlsfront	40
trimlongurlsback	20
autoembedyoutube	1
autoembedebay	0
ebaylanguagecode	en-gb
fbsessiontimeout	1800
highlightcode	0
rss_type	post
rss_timelimit	month
rss_limit	100
rss_included_categories
rss_excluded_categories
rss_specification	rss2.0
rss_allow_html	1
rss_author_format	name
rss_author_in_title	1
rss_word_count	0
rss_old_titles	1
rss_cache	900
fbdefaultpage	categories
default_sort	asc
alphauserpointsnumchars	0
sef	1
sefcats	1
sefutf8	1
showimgforguest	1
showfileforguest	1
pollnboptions	10
pollallowvoteone	1
pollenabled	1
poppollscount	5
showpoppollstats	1
polltimebtvotes	00:15:00
pollnbvotesbyuser	100
pollresultsuserslist	0
maxpersotext	50
ordering_system	replyid
post_dateformat	datetime
post_dateformat_hover	datetime
hide_ip	0
js_actstr_integration	0
imagetypes	jpg,jpeg,gif,png
checkmimetypes	1
imagemimetypes	image/jpeg,image/jpg,image/gif,image/png
imagequality	100
thumbheight	32
thumbwidth	32
hideuserprofileinfo	put_empty
integration_access	auto
integration_login	joomla
integration_avatar	auto
integration_profile	kunena
integration_private	auto
integration_activity	none
boxghostmessage	0
userdeletetmessage	2
latestcategory_in	1
topicicons	1
onlineusers	1
debug	1
catsautosubscribed	0
showbannedreason	1
version_check	1
showthankyou	1
showpopthankyoustats	1
popthankscount	5
mod_see_deleted	1
bbcode_img_secure	text
listcat_show_moderators	1
lightbox	1
activity_limit	0
show_list_time	720
show_session_type	0
show_session_starttime	0
userlist_allowed	1

Third-party components: AlphaUserPoints: Disabled or not installed | CommunityBuilder: Disabled or not installed | Jomsocial: Disabled or not installed | UddeIm: Installed (Version : 2.4)

Third-party SEF components: sh404sef: Disabled or not installed | ARTIO JoomSEF: Disabled or not installed | AceSEF: Disabled or not installed

Plugins: System - Mootools12: Disabled | System - Mootools Upgrade: Enabled | JFirePHP: Disabled or not installed | Kunena Discuss: Disabled or not installed | Kunena Search: Disabled or not installed | My Kunena Forum Menu: Disabled or not installed | My Kunena Forum Posts: Disabled or not installed

Modules: Kunena Latest: Enabled (Version : 1.6.4) | Kunena Stats: Disabled or not installed | Kunena Login: Disabled or not installed

Hello,

Can-you make a test site and try with Kunena 1.6.5 ?

Hi xillibit and many thanks for your reply!

Yes, I *could* make a test site and try 1.6.5, but as I am a little short of time at the moment (a deadline rapidly approaching!) can you think of anything else I could try first? I'd be very grateful.

Also, and I know this is difficult to answer, but is it possible that the upgrade to 1.6.5 might cure the problem? Another thing which occurred to me: could this simply be some type of CHMOD problem with the avatars folder? I know there's no error generated, but still...oh, and if avatar integration is set to "Kunena", which folder does Kunena store the user avatars in?

Sorry for all the questions, but I really need to fix this issue within the next few days if at all possible.

Many, many thanks

Andy.

Anyone?

I cannot think anything else than CHMOD issue in media/kunena/avatars/* (there's cache directory -- just remove it).

Many thanks for your reply Matias. I shall check that out again (when I get my PC back from the engineer....why do computers always fail at exactly the wrong time, when there's a deadline due? )

I am very grateful for your help.

Take care

Andy.